Fast paced work env, supporting many application user teams with job issues, and trouble shooting and resolving environment issue
Systems Management Specialist (Former Employee) – Urbana, MD – August 31, 2017
Monitor, resolve, and manage Autosys and IBM user and environment/ Netcool requests and alerts, including server issues, failures, and alerts. Using MyServices and Remedy to review, manage, execute Autosys incident and change requests, including JIL/jobs loads, deletes, and updates; creations, setting up Universal and Unique Autosys jobs Alerting, creations and updates of Calendars; addressing server issues/ physical hosts, virtual machines, server setup/ definitions and decommissions; issuing Sendevents from the command line (force-starts, on/off ice etc..); profile link creations and updates; and investigate and resolve job failures. Restarting the Autosys systems/ instances and services/ applications and scheduling servers when they drop. Used JAWS and Workload Control Center to run reports and view jobs logs. Utilized MyServices and the Remedy applications to review, manage, execute IBM incidents and change requests, including IDMS and ENDEVOR migrations; data file copy loads; system IPLing; starting and shutting down tasks; investigating failed jobs, restarting, cancelling; perform CA7 job schedule updates or changes; demanding and releasing jobs for execution, holding jobs, etc.
working remotely at home, 3 - 4 work days