Get new management. Some that actually care about their employees as well as the numbers.
Hire supervising attorneys who respect the attorneys that work for the Branch Legal Office.
Defend your employees.
Treat your employees with respect. In the Claims division it is next to impossible to succeed. Burn out runs rampant and management fears for their jobs so says nothing to support the very hard working staff.
Support Agency Owners better. Pay better.
Answered - Agency Owner (Former Employee) - Sottsdale AZ
Make sure management at each of the offices is taking action to reflect the company/CEO's vision.
Answered - Customer Service Associate (Current Employee) - Olathe, KS
Support their employees. They preach about tenure and keeping internal employees yet close multiple offices and aren't supportive of relocating or transferring any to another position
Be more supportive.
Answered - Functional and User Acceptance Testing Analyst I (Former Employee) - Timonium, MD
Be more flexible
Answered - Administrative Assistant (Former Employee) - San Diego, CA
Give more training and support. Make sure that there isn't just one new, undertrained agent in the office.
Answered - Insurance Agent (Former Employee) - Seattle, WA