Fast Auto and Payday Loans, Inc Employee Reviews

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5.0
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Workplace Culture
BRANCH MANAGER (Current Employee) –  Bakersfield, CAAugust 29, 2017
The work place culture is very fast pace, busy, need to be able to multitask, great with numbers, writing skills and have great customer service skills. Friendly work environment.
Pros
Full time offered, Benifits, Holiday Pay
Cons
Must work 6 Days per week
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4.0
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Loans
Collections Manager (Former Employee) –  Fresno, CAAugust 17, 2017
On a average busy day, things could have been stressful. We worked on a bad side of town, so that was stressful. Management that I worked with was fair.
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4.0
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Good Job Pace
Branch Manager (Current Employee) –  North Hollywood, CAAugust 12, 2017
Great flow of customer, good and flexible schedule hours. Upper management was decent, very safe and relax environment. Great place to work but very little room for advancement.
Pros
Relax Environment
Cons
Very little room for advancement.
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5.0
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great customers and over all great enviroment
Sales Rep (Current Employee) –  Wilmington, CAFebruary 16, 2017
typical days consist of making phone calls helping new customers. update files. management is great and friend since theirs only 2 employees it makes it easier to work with one an other
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2.0
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Did not have a pleasant work environment
Loan Processor (Former Employee) –  Virginia Beach, VAJanuary 5, 2017
Processing auto and payday loans, doing bank deposits, collecting on past due accounts as well as current accounts. Providing excellent customer service...
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5.0
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Self Motivation
Branch Manager (Current Employee) –  San Diego, CANovember 21, 2016
This company is at the cusp of being a well rounded and awesome employer but it needs to first clean house. They harbor many long term employees who have lost their zest for the job and towards achievement and their negative reviews on the company and the skills expected of them (which are nothing out of reach) is toxic to new coming, motivated employees. They have excellent benefits, compensation, and training programs from corporate.
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4.0
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Very Slow Environment With Minimal Opportunity For Growth
Loan Specialist & Marketing Rep (Former Employee) –  Wilmington, CANovember 14, 2016
On any ordinary day you managed about 25 profiles.
Among two employees your average was about 12 customers.

This allowed minimal opportunity to show your skills.
Considering that you must market about 3 and a half hours of your 7.5 hour work day you don't have much time to show your true potential within the office
Cons
Slow work environment
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5.0
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Great work environment, chances of promotions
Customer Service Representative (Current Employee) –  Visalia, CAAugust 3, 2016
It is a great place to work at. Schedules are set and its steady income. Management is wonderful. Chances of promoting is great.
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3.0
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A lot of driving is required.
Sales Representative (Former Employee) –  Wilmington, CASeptember 21, 2015
The pay was decent, but part of the job duties included driving to the DMV, USPS, and marketing using your own private vehicle. Moved from office to office as needed.
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3.0
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Work is fast pace, but it's great.
Sales Representative (Current Employee) –  Sacramento, CASeptember 9, 2015
I like the the business side of the company. Very easy people to get along with. The only thing is that employee moral is low tours company ownership because they make us work 6 days a week with no over time. doesn't balamce well with family life.
Pros
Good pay. Advancement options.
Cons
Schedules
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1.0
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Micro manage their managers
Branch Manager (Current Employee) –  Garden Grove, CASeptember 3, 2015
This company is not what I expected. I learned the business, however Regional & Area Managers do not allow there Managers to manage. Schedules are provided to managers. They do not hesitate to advise staff, if they do not agree with their way of work hours or operations, they can quite or they will not be with the company for long. No type of motivation to be successful, no support when an employee is violating policy. Met some and worked with some great co-workers.
Pros
underwriting is not agressive at all, a lot of risk
Cons
New branches are not busy enough
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3.0
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Melow
sales rep (Former Employee) –  south gateJune 1, 2015
A whole lot of down time.
Not much to do at first.
Make own marketing plans.
2 people per store
No traffic
high rates
good pay
health benefits
full time
Pros
health care
Cons
unstable
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5.0
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Productive and enjoyable workplace
Customer Service Representative (Current Employee) –  Fresno, CAMarch 3, 2015
Working with Fast Aut has been a great different experience,working on collections,audits,processing loans and overall connecting with great customers and building a relationship.Management, is good.My co-workers are very helpful definately total team players.Hardest part of the job is just dealing with hard customers that will try not t understand you and try make your job harder.Is knowing that i feel i'm not aloe and if any questions are always answered in a great respect manner.
Pros
everyone shares their goodies and very thoughtful, and coffee in the mornings
Cons
hard to be on the same page with so many changes in same company in different offices
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5.0
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It was a good place to work.
Customer Service Representative/ Collector (Former Employee) –  virginia beach, vaFebruary 25, 2015
It was a good place to work. I new what my duties were and did them on my time, as long as everything was complete by the end of the day the company was happy.
Pros
no micro mangement
Cons
some times I worked all day alone
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1.0
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high pressured work environment
Customer Service & Collections Manager (Former Employee) –  Phoenix, AZApril 10, 2013
high pressured work environment servicing the public in a financial loan aspect through title loans & pay day loans
Pros
full interaction with customers
Cons
extremely low pay
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4.0
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Well run company
Branch Manager (Former Employee) –  Norfolk, VirginiaMarch 4, 2012
If you enjoy collections, Fast Auto & Payday Loans is one of the better places to work. Upper management gives you plenty of room to run the business your way, only interfering if your sales/collection numbers run outside the company's guidelines.
Pros
great benefits, excellent pay, strong upper management
Cons
courtroom time, chasing down deliquent accounts
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Overall rating

3.8
Based on 57 reviews
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Ratings by category

3.7Work/Life Balance
3.7Compensation/Benefits
3.4Job Security/Advancement
3.5Management
3.6Culture