Questions and Answers about FCR

Here's what people have asked and answered about working for and interviewing at FCR.

Ask or search question

Don't see your question? Post it publicly! Please don't submit any personal information. Guidelines
The best questions are directly relevant to FCR.
  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

21 questions

If you are salaried, anticipate working 45+ hours consistently with weeks of 50+. If you are hourly, they work according to the rules of the state they are in.

Answered

See 8 answers
Report question

Depends on the account that you are on. Some accounts are back to back with no rest between contacts, other's, people read books all day long. The pace is consistent to the program.

This is the same with salaried employees as well.

Answered

See 7 answers
Report question

You need to take a skills test and if you’re always on your phone or computer and you at least have proper English you’ll ace it. The typing test they would like you to be able to type 35 words per minute you do get up to 3 chances though to take it and if you’re a little rusty they’ll even give you some practice wedsites that can help you refresh your memory.

Answered

See 5 answers
Report question

FCR will continue to grow and be a strong business. The future is very strong and the business is thriving. It is shifting away from a colleague-focused model and more towards revenue.

Answered

See 5 answers
Report question

How would you handle an upset costumer and De-escalate the issue?
How would you explain your reliably?
Name a time that you helped an upset costumer? What happened? What did you do to help them?

Answered

See 5 answers
Report question

I felt a lot of support there, if I ever had any difficulty with understanding how to complete a task, someone always offered to assist me.

Answered

See 5 answers
Report question

They are really good about emailing back everyone. Just apply online through indeed however then, As long as you reply and do the few things they ask, can past the skills test, you’re golden.

Answered

See 4 answers
Report question

The insurance offered is calamity insurance at best. It's a joke.

Answered

See 4 answers
Report question
Claimed Profile