If you go to work for this company, make no mistake you are merely a number to them, and they couldn't care less about you as an individual. They advertise themselves as being different from all other call centers, but that is a lie. You will be confronted with the same corporate attitude driven by profits as with any other call center you work for. They say they promote from within, but that too is a lie as most of the managers are hired from the outside and very few of the people I worked with were promoted. Many that were promoted were eventually demoted. The HR department responds painfully slowly if at all whenever you have a pressing need or family emergency. If you have a disability and need an accommodation, good luck with that. The stress associated with this job is not worth the pay, and you will receive very little support from management, if any. People you work with in close quarters can be miserable to be around due to the poor working conditions. Ventilation is poor, germs spread like wildfire, the surroundings are noisy, the headsets hurt your ears, the computers and phone system are often unreliable, and you're treated like children by management. You're expected to perform at a certain level, and they make it almost impossible to meet those goals.
a few co-workers are friendly
Low pay, high stress, co-workers and managers can be difficult