Although people are friendly, the mananagement team is sneaky. They tell you what they think you want to hear. If you are not their friends, no matter how well of a job you do, you will not be recognized. They keep the slackers and people you have to hold their hands, and get rid of the associates that work, and do not require mundaine assistance.
They hire according to friendshops and the leadership team does not know what they are doing, they have made comments to their clients over the phone.
Management needs help!