FedEx Office
Happiness rating is 57 out of 100
3.6 out of 5 stars.
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FedEx Office Careers and Employment

Work happiness

Scores based on about 1,240 responses to Indeed's survey on work happiness
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About the company

  • CEO
    Brian Philips
    74%
    approve of Brian Philips's performance
  • Founded
    2004
  • Company size
    more than 10,000
  • Revenue
    $5B to $10B (USD)
  • Industry
    Transportation & Logistics
  • Link
    FedEx Office website
Learn more

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Jobs near you

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Customer Service

12 jobs

Salaries

Salary estimated from 8.2K employees, users, and past and present job advertisements on Indeed.

Benefits

Employees at FedEx Office have reported receiving these benefits. They will vary by role and location.

Health insurance

Rating overview

Rating is calculated based on 3.2K reviews and is evolving.

3.6120183.5020193.1920203.2520212.912022

Reviews

Consultant in Sterling, VA
on May 16, 2015
Personally the only reason I stayed for FedEx is because my boss is probably the greatest boss I have ever had. It is hard work, but I don't mind that. It involves a lot of lifting heavy things, having product and shipping knowledge, and if you know graphic design and microsoft office like I do it's a plus. Knowing how to work a computer is extremely important. One of my main qualms is that I am paid very little for the amount of work that I do. I can barely scrape by and I go to university and live in a very wealthy area (not by choice, but more or less because I'm stuck here). I barely broke past two digits in pay, which isn't saying much. The amount of work that I do, the type of work that I do, and how long I have to work are all the equivalent of someone working as an administrative assistant that's paid a lot more than me. Plus side, FedEx does have super good benefits. They have blue cross blue shield health, signa dental and a 401K if you so desire. It's retail so the customers are going to vary from really pleasant to unbearable, especially if you're working in the design section where everything has to be exactly as they want it (and I don't blame them- it's their own personal project).
Store Manager in Boston, MA
on May 19, 2022
I enjoy coming to work every day. I know there will be a new and unique challenge for me to work on each day. The benefits are very good, work life balance could be better. It’s a struggle because of staffing at the moment. Managers have a clear understanding for the issues we face and are actively working towards correcting the issues.
Production Specialist in Kent, OH
on May 18, 2022
In recent years, they have become VERY focused on minutiae and overworking their employees, where they used to be focused on customer service, and treating their people well.
Supervisor in New York, NY
on May 18, 2022
as a supervisor at fedex office you were expected to ship packages refill the merchandise clean all areas handle the registers take orders for project keep the selfservice area clean and do projects all by yourself and that is as soon as you clock in sometime later another employee will show up and thats when you can take a break and the assistant manager’s will tell you it’s not their job to help ease the load but just to watch you
Consultant in Kansas City, MO
on May 16, 2022
Our particular store is run very efficiently and for a corporation our regulars feel like they are getting the five-star service of a neighborhood establishment. The drawback is that its essentially three jobs under the title and compensation of one, FedEx Kinko's, FedEx shipping, and Fedex Office expects commission-level sales of their outfashioned retail without commission pay.

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Questions and answers

People have asked 232 questions about working at FedEx Office. See the answers, explore popular topics and discover unique insights from FedEx Office employees.

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Interview insights

Insights from 588 Indeed users who have interviewed with FedEx Office within the last 5 years.

Favorable experience
Interview is average
Process takes about a week

Interview Questions

Situational Tell me about a time you - provided feedback and performance counseling - drive top line sales through a customer interaction - how you turned a negative customer interaction into a positive one - how you turned a negative employee performance into a positive - how do you contribute to the the larger scope of the team - how you increased a downward trending performance into a positive - how you motivate your team

Shared on April 10, 2022

Behavioral based

Shared on April 1, 2022

General customer service scenarios

Shared on March 22, 2022

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