Consultant (Current Employee) – Sterling, VA – May 16, 2015
Personally the only reason I stayed for FedEx is because my boss is probably the greatest boss I have ever had.
It is hard work, but I don't mind that. It involves a lot of lifting heavy things, having product and shipping knowledge, and if you know graphic design and microsoft office like I do it's a plus. Knowing how to work a computer is extremely important.
One of my main qualms is that I am paid very little for the amount of work that I do. I can barely scrape by and I go to university and live in a very wealthy area (not by choice, but more or less because I'm stuck here). I barely broke past two digits in pay, which isn't saying much. The amount of work that I do, the type of work that I do, and how long I have to work are all the equivalent of someone working as an administrative assistant that's paid a lot more than me.
Plus side, FedEx does have super good benefits. They have blue cross blue shield health, signa dental and a 401K if you so desire.
It's retail so the customers are going to vary from really pleasant to unbearable, especially if you're working in the design section where everything has to be exactly as they want it (and I don't blame them- it's their own personal project).
Center Consultant (Current Employee) – California – August 15, 2018
As the summary says, your experience will depend mostly on the manager. I'd covered at a few other local centers - some are better than others.
• Come in, greet customers immediately, work hands-on with them, help them ship a package or print out an order. It seems like there's a lot of variety here when you're new, but after a few months, things get predictable and repetitive.
• I did actually learn a great deal here. I worked hands on with doctors, lawyers, restaurant owners... If you work in a prime part of your city, you'll see a lot of the "inner workings" of your town. You'll definitely learn how to manage your time here and get stuff done fast.
• Management was weird at my store. When I first started there was no Assistant Manager. My boss in particular was very set on their ways and did not settle for behavior that was anything other than strictly professional. Could joke around with some of the newer members, but the ones who had been there a while seemed to be much more serious. The "professionalism" is contagious at some stores!
• Hardest part of the job was stressful order taking. People will come in and expect a 6 hour job done in 30 minutes. Sometimes they'll just stand there at the counter and watch you like a hawk as you work. Sometimes they'll come in early just to check up on the job. As with any job where you're working with the public, you'll undoubtedly get some impatient customers.
• Most enjoyable part was getting to know the cooler customers. As mentioned before, a lot of highly reputable people will come in and love to share theirmore... stories or events with you. At every center I worked at, each store had their "regulars" too. I made a lot of friends working here and it's satisfying to know you're helping out someone you're cool with.less
Crew Member (Former Employee) – Cincinnati, OH – August 13, 2018
Dont get me wrong. Somethings about it were amazing [mainly customers].. Management never cared.. The employees were lazy. And some we're just plain rude. Hated being there. Had to get out as quick as possible. They dont train you half the time.. You have to figure stuff out on your own..no security what so ever. Was there by myself late at night.. Had to call someone to be with me because I was scared. Never work there.
Center Consultant (Former Employee) – Winter Park, FL – August 11, 2018
They sucks because they use you and give favoritism to certain people if you are friends with management and stuff. I have asked them for putting me only 30 minutes later due to my other job and school but the manager said no. There you go and Fedex is not a good place to work, so cheap and mean. It is a great company for customers but not for the employees.
Store Manager (Current Employee) – Illinois – August 11, 2018
FedEx Office is a great company to work for if you want to have options. You can advance or stay in the current role (may have to transfer around in area). The company offers benefits for both part-time and full-time team members and the compensation is generous. Full-time team members are required to have open availability but management is good about working with them if outside factors come into play.
Lead Store Consultant (Current Employee) – Gaithersburg, MD – August 10, 2018
Each day is just about the same. Management is relaxed but determined to meet company goals. You learn how to use oversize printers and microsoft, adobe, and other multi media digital platforms. Hardest part of the job helping customers who dont want to be helped, best part is every task is pretty simple and relaxed.
Center Consultant (Former Employee) – Rancho Santa Margarita, CA – August 9, 2018
I was hired by a manager that than quit 2 months into my employment, new management came on and revised the store making it a difficult work environment. I decided I have achieved my full potential with the inconsistency of management, and my hiring manager resigning from unfair treatment; I was aware the growth probability was slim. I questioned how unfair is the District manager treating my manager to were THEY QUIT*
FedEx Delivery Driver (Former Employee) – Aurora, CO – August 8, 2018
FedEx recently removed software that made it easier to organize packages on the truck, now you must dig through atleast a dozen or more each stop. They pay $150 per day salary but expect you to work 10 hours. Expect days to be between 8-12 hours.
Assistant Manager (Former Employee) – West Hollywood, CA – August 7, 2018
I loved working for FedEx. It was always fast-paced and there was always something to do. I learned a lot and really enjoyed working with the customers and my coworkers. The only downside was there was very little growth from within. The district manager had tunnel vision and hardly ever took a chance on employees who had been there and proved their hard work and dedication.
Team Member / Sales Consultant (Former Employee) – Rohnert Park, CA – August 5, 2018
work pace is steady but can be a mad house given the time of day. You learn quite a lot about computers and software programs. Management is excellent they work with you for flexible hours if your a parent or student. Hardest part is learning the different ways to do stuff but once you get it down its simple. Most enjoyable is seeing the different items that come in that we back up and the the characters that bring them.