Ferguson Enterprises, Inc. Employee Reviews

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2.0
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Money was the only thing great
Shipping Associate (Former Employee) –  Mira Loma, CAJuly 16, 2018
Job there wasnt so bad when i first started i actually liked it. The management were cool until you start to realize what really goes on in the building alot of favoritism and most people that have family there they move them up faster in the building or make there life easier. Dont plan on getting first shift anytime soon youll be stuck with night shift for years which is ridiculous. I was told i would be able to get day shift but next thing you know the supervisors are asking there friends/family before anyone that have only been there for a month. They treat you like you dont matter and if you get hurt or sick they get upset that you want to fill out a workers comp or call out they would rather have you keep working even if your arm is giving you sharp pain. Dont expect to get anywhere in that building you wont get far and will just cap out at a pay rate eventually. If you wanna be drained from work everyday and want to consider this your home since you never have free time then this is the right job for you. +12 hours picking up heavy stuff all day and strapping refrigerators and washing machines.
Pros
Pay
Cons
Management, favoritism, and lack of development
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2.0
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It would be a better job if i was paid more. Doesnt compensate for the cost of living
Warehouse Associate (Current Employee) –  Houston, TXJuly 16, 2018
Need a pay increase to match living expenses... Can't match my cost of living to my job. Work too hard an nothing to show for it! There's employees that's been here for over a yr an hasn't seen a raise yet.
In other words, I was deceived an lied too...
Turn over higher then normal!
Pros
Great working area, Company benifits.
Cons
Need pay rate increased! Poor Management skills, cost of living is too high to work at ferguson, no one is surviving on 12.50 hr. Ferguson company makes to much money to not want to pay employees
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5.0
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Productive and good learning experience
Admin Assistant (Former Employee) –  New JerseyJuly 15, 2018
Learnt and shared my experience of work more efficiently.Would like to continue working with Ferguson if I get more opportunity to work with.I really appreciate the collaborative work of the team I work with.
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5.0
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Good atmosphere , currently employed there .
Warehouse Associate and Delivery Driver (Current Employee) –  Phoenix, AZJuly 15, 2018
Great learning experience! Good chance for advancing as you learn .Great people to work with as you learn . So many different opportunities for advancements.
Pros
Paid vacations
Cons
Short breaks
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5.0
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Job itself isn't bad.
Receiving Associate (Current Employee) –  Front Royal, VAJuly 13, 2018
I like working at Ferguson and enjoyed every department i was in but the management needs to be reevaluated on how they treat their employees. Other than that, it's is a great company.
Pros
monthly cookout, competitive pay, discounts.
Cons
Management
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5.0
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Very competitive got to be fast
Forklift Operator (Former Employee) –  Stockton, CAJuly 12, 2018
Working at Ferguson Enterprise was very competitive got to be on your feet make sure everything is unloaded and loaded onto the trucks at a certain time if not we will get fined
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5.0
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Typical day at Ferguson
Support Analyst II (Former Employee) –  Newport News, VAJuly 5, 2018
Log in the phone system via Jabber and the IT Ticketing systems. Login in the Bomgar chat session as Auto-Assign. Managers will dictate which area you will be assigned based on call volume. Phone support is typicaly for an hour in the morning, then switching to Chat support for the rest of the day, work load determines which skill set you will be working. Take a half hour lunch. Department meetings on Friday afternoon for 30 minutes to discuss ongoing projects and upgrades or new sofware implementations. 20 minute phone calls and 45 minute chat time limit then escalations to Tier II level.
Calls and chats are graded by Quality Assurance and reviewed Monthly 3 calls and 3 chats. Feedback is provided to improve performance.
Pros
Tools are there to provide adequate assistance to customers
Cons
Metrics driven to the point of associates are not sure what the goal is
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3.0
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Decent pay, long hours
Territory Manager (Current Employee) –  Cleveland, OHJuly 5, 2018
Good company structure. Can definitely be a lucrative career but you will have to deal with long hours, little support and a very corporate company culture.
Pros
Well paying after entry level
Cons
Long hours
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2.0
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small fish in a big pond
Counter Sales (Former Employee) –  Seattle, WAJuly 2, 2018
with this company its just like any big company, they only car about the bottom line and not the people who work for them. and the home life and work balance is not good. you are required to work 50 plus hours and pay is just average.
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4.0
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Fast paced high stress work environment
Branch Manager (Current Employee) –  South Lake Tahoe, CAJune 28, 2018
Ferguson is a great company but if you can't multi-task and don't like a high stress fast paced work environment then its not the place for you. expect a 45-50 hr work week.
Pros
good pay/benefits
Cons
long hours / high stress
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4.0
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first job
Inside Sales/Management Trainee (Former Employee) –  Bellingham, WAJune 23, 2018
They had a management training program I completed. It was not well structured and management didn't all understand how it should be administered. They did have good training opportunities if you sought them out.

Left for a different career path
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5.0
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Fast paced
Warehouse Associate (Former Employee) –  Tampa, FLJune 21, 2018
Ferguson is a fast paced work environment with a helpful . the work is consistant and can get stressful at timea but if your willing to undergo you will be satisfied
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4.0
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fast paced and busy environment
Parts Counter Rep, Warehouse, Deliveries (Current Employee) –  Odessa, TXJune 20, 2018
Ferguson is a good company to work for NEEDS MORE OF A fair chance to advance in the company. Great customers, but very fast paced. Good upper management. .
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3.0
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Constantly reviewing discrepancies from spreadsheets
Accounts Payable Coordinator (Current Employee) –  Newport News, VAJune 17, 2018
The entire day is spent in front of spreadsheets downloaded each morning and each discrepancy listed has to be researched and resolved with the branch/business before releasing to be paid,
Pros
Flex hous
Cons
Flex hours at their convenience as well as scheduling vacation
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5.0
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Good company just branch location very short staffed and no organization or direction
COUNTER/SALES (Former Employee) –  Topeka, KSJune 15, 2018
Alot of work above normal because of being so short handed, I think it would be better if it was shorter hours for employees so your life after work would still be happening. I liked coming in every day cause I was always the first person in the building to open and set up everything. Alot of people just came in as the pleased.
Pros
good company
Cons
too many hours pay not enough and under staffed
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5.0
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If you want a great worklife balance, look no further
Driver (Current Employee) –  Evansville, INJune 10, 2018
Employees are great. It's a family atmosphere. Upper management seems a bit out of touch with their employees.

Each department works well together however there is no team outside of the departments which causes unnecessary extra work for everyone involved.

One of the branches here has a female manager that is just blatantly unqualified although her horrible attitude and "holier than thou" persona tells you that she doesn't know it.
Pros
Overall good people, great benefits for a low cost
Cons
No team outside of your department, no meetings to discuss and/or go over store events and team building exercises
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3.0
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Nice
Operations Assistant (Current Employee) –  Sacramento, CAJune 8, 2018
Ok place to work for. Great people and great location
Some advancement if you get a great position
Nice location
Nice management
Friendly co-workers
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4.0
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Large Company with Large Opportunities
Sales Lead (Current Employee) –  Truckee, CAJune 7, 2018
I do enjoy many parts of this company. There is room for advancement, but it does take time. They are a relevant company, as wholesale of construction and plumbing products aren't going to disappear any time soon; that being said, their ability to keep up with modern job workplaces isn't the best, but they are trying.
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5.0
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very productive place to work and enjoy working with customers and employees
Sales Associate (Former Employee) –  Charleston, WVMay 30, 2018
Great place to work, environment is good and has great employees and management working 10 hrs a day and being on my feet for 10 hrs is hard.set up on a 50 gr8 work week
Pros
has a good training facility
Cons
been on my feet for 10 hours a day
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2.0
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Be AWARE of their lies
Warehouse Associate (Former Employee) –  Richland, WAMay 28, 2018
This company will promise you the world, but blames you when you can not achieve it. They "train" you for 2 weeks, sometimes 3 before letting you go on your own. Most of the people training are not the most positive people in the DC and could care less about you as an associate. They look at that time as a kick back because it doesn't affect their bonuses.

MOST of the management team is pig headed and think because it worked for them 10 years prior, its still the same today. They spend most of the time in their offices up front and do not help associates with problems. The stupivors they have now are not really smart and barely hit prod as it was on the floor, now they are all knowing!!! Its really a joke how this DC runs.

This DC is consistently ranked amongst the bottom of the pack with other DCs in the network and yet corporate hasn't made any changes to the management team. Like in sports, when your team is losing, you cut the coaches, but here, they cut the PLAYERS... Completely backwards.

Raises/Bonuses - Both of these are a joke, I knew 6 year associates that were making less than a dollar an hour more than new hires, but they state their raises are competitive against the market, WRONG. They will preach about how easy bonuses are to achieve, but when you walk in that room thinking your gonna win, you still lose. They blame you for that, never take into consideration that they do not care for associates.

If you need a job, I guess you can work here, you rarely touch a Saturday and they have BBQ's, so I guess that is cool. Never get comfortable, you'll
  more... see the firings first hand. Get your money and go home  less
Pros
Bbq, benefits, 1 manager is cool
Cons
Ivory Castle management, "raises", "bonuses", no coaching, Stupivisors everywhere
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Overall rating

3.6
Based on 806 reviews
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3.3Work/Life Balance
3.6Compensation/Benefits
3.2Job Security/Advancement
3.1Management
3.4Culture

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50%would recommend to other women

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