Questions and Answers about Fidelis Care

Here's what people have asked and answered about working for and interviewing at Fidelis Care.

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  • What is the work environment and culture like?
  • How are the working hours?
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No drug test, just a very thorough background check.

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Depends on the department. Either 8:30-5 or 9-5:30. Overtime is approved in extreme cases.

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1 hour - ok to leave office. Onsite lunchroom with vending machines and free coffee

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Only on weekend rotation

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Pay people in member services more appropriately. Have the quality team actually do work and redo how grading of calls are done.

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Better pay and better work environment. Lots of unprofessional people who dont deserve to work here including management. It's a shame.

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There aren't any African American Supervisors

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Yes I think its hard to meet your quota when you have so many other things going on.

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The supervisor does not work the call center.

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