Fidelis Care Employee Reviews

3.3
Overall rating
Based on 252 reviews
Ratings breakdown
555
465
358
236
138
Sort by: Helpfulness | Rating | Date
Found 240 reviews matching the search See all 252 reviews
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Horrible, horrible place.
Senior Compensation Analyst (Former Employee) –  Rego Park, NYJuly 17, 2018
Employees are constantly mistreated and terminated for such actions as being one minute late. Employees are scared to death of management. Abuse of employees is encouraged by management.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive
Behavioral Health Associate (Current Employee) –  Rego Park, NYJuly 16, 2018
It's a really good company to be employed by. It is a friendly, laid back environment. The work is smooth and the leadership is great when it comes to managing.
Pros
Incentive Checks
Cons
Short Breaks
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Supportive same level management, lack of advancement opportunity
Care Manager (Current Employee) –  Rego Park, NYJuly 10, 2018
Upper management won't admit bias.
Lack of cultural diversity in "upper management as well as HR" Not in a whole company statistic.
Felt very discouraged in applying for any promotion or even same level move.

Benefit fair
Work Life Balance fair
Pay fair
Pros
Supportive in same level only, knowledgeable in service
Cons
Bias in management and HR in unconsciousness level
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nice people - inconsistent opportunities
Decline to state (Former Employee) –  New York, NYJuly 4, 2018
Fidelis has many nice people who work there who usually try to do a good job. No harassment or abuse. Some promotions do happen. However, opportunities are inconsistent and definitely not enough management support. Also, stingy PTO and a CEO who is down-right offensive and sexist without being aware of it. There's a culture of hard work but also a kind of closed mentality. They don't invest in enough real excellence and change is extremely difficult to bring about. Senior management sometimes shows a bad example of disrespect and total resistance to change.
Pros
Overall nice people who work hard
Cons
Resistance to change, stingy PTO
Was this review helpful?Yes 3No 1Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast paced environment
Member Services Representative (Former Employee) –  Rego Park, NYJuly 2, 2018
Liked the company for the coworkers and great teamwork, the trainers were very efficient. High call volume as to be expected within such a fast paced company
Pros
Great Training
Cons
very short breaks
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive work
Health Benefit Representative (Former Employee) –  Rego Park, NYJuly 2, 2018
A typical day open facility, enroll the member in the plan, participate in outreach program and events. Call lead to increase number and production on a daily base.
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Management is unconcerned
Pharmacy Technician (Former Employee) –  NYJune 28, 2018
The turnover for the department is very high. Management is more concerned with filling seats as opposed to retaining qualified talent. There is a distinct divide between workers and management. They create an environment where they feel workers are beneath them and treat us accordingly. Job duties and tasks continue to grow but respect and compensation do not. Join at your own risk. The common consensus is to leave within two years, not for long term.
Pros
nothing to note
Cons
too many to list
Was this review helpful?Yes 3NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Dictatorship
Manager (Former Employee) –  Buffalo, NYJune 26, 2018
Very unstructured and unorganized company. Upper management including the CEO are clueless in how to treat people and run an organization in a structured manner. Stay away and find a decent company with a non-dictatorship culture.
Was this review helpful?Yes 6No 1Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Overwhelming
Pharmacy Technician (Former Employee) –  Rego Park, NYJune 24, 2018
In short words, you must have no life other than Fidelis. They will make you work long hours not caring if your a parent. They dont care about anything but their numbers. Also, you can only get promoted if you are friends with management and if they like you. It doesn't matter if you've been there 3years or 5, if they don't like you they will promot the person that just has 3 months at the company, I seen it happened.
Pros
Health insurance, 401k
Cons
No brake, long hours, no care for there employee
Was this review helpful?Yes 5No 1Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
No room to advance
Member Service Representative (Current Employee) –  Getzville, NYJune 22, 2018
No room to advance unless you know someone! They say they will help you but no one does, if you get in the call center you will never leave! They never want to lose anyone due too many people quit all the time!
Pros
co-workers are great
Cons
Mangement are a group that doesn't help, time off is hard to get
Was this review helpful?Yes 8No 1Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Easy going and fair office.
Claims Processor (Current Employee) –  Getzville, NYJune 12, 2018
Fidelis Care is a fair company, with decent pay and great benefits. The only qualm I might have is that the pay increases, though consistent, aren't very impressive. Management is very fair, and the pay itself is not bad. I would absolutely recommend working there!
Was this review helpful?Yes 2No 1Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Culture
Service Coordinator Call Center (Current Employee) –  Albany, NYJune 7, 2018
It’s a good company to work for the morals of the employee is great.
The benefits that’s received is comparable to others. The schedule is good most managers are attentive to their staff.
Cons
Low advancement in career
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work -Entry level positions.
Billing/Accounts Receivable Assistant (Former Employee) –  Queens, NYJune 6, 2018
I enjoyed working with individuals that dedicate their time to assist the less fortunate.
Management standards were the highest ever. Working in Accounting gave me the opportunity to enjoy my chosen career even more.
Pros
Entry level positions will provide future working experience.
Was this review helpful?Yes 1NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
great team
Licensed Master Social Worker, HARP Care Manager (Current Employee) –  Rego Park, NYJune 5, 2018
there is a great team environment. everyone is very supportive and you learn a lot. i enjoyed my time there but the location was far. my manager was amazing.
Was this review helpful?Yes 1No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
slow pace
Health & Disease Associate (Former Employee) –  Queens, NYJune 5, 2018
I did out reach for asthma and diabetes we would get a list from the director and call patient off the list to provided knowledge on their health condition. Sometimes we would go to different health clinic and do out reach and speak about health insurance such as Fedelis or Medicaid. the hardest part o the job was having patient understand that their condition and how to get the services need to maintain being healthy. The enjoyable part was helping people.
Pros
health people
Cons
pat was not good
Was this review helpful?Yes 1No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive
Practice Architect (Former Employee) –  NYMay 31, 2018
Encouraging environment and good work ethics.Communication is awesome from top to bottom. Agile and expectation are always communicated on the deliverables.
Was this review helpful?Yes 2NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great olace
Direct Support Professional (DSP) (Former Employee) –  Columbia, MOMay 28, 2018
I enjoyed my short tenure there. It was a private owned ISL setting and the owner worked with you. You could call the owner for help and talk to him no matter the time of night or day.
Pros
Job
Cons
No benefits
Was this review helpful?Yes 1No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive and efficient workplace. Not fun.
Manager - Cash & Treasury (Current Employee) –  Queens, NYMay 24, 2018
Its all about the members and membership and revenue growth. Not a fun place and there are no perks. However, they compensate well.
The culture in our finance department is driven by one staff in upper management and does not reflect the company overall.
Pros
Competitive salary and consistent bonus
Cons
No perks, no work from home and management is not flexible.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fidelis
Customer Service Representative (Former Employee) –  Latham, NYMay 3, 2018
it was fine i enjoyed the work place management cab be improved the trainers are also great i really dont have to much bad to say but some supervisors are horrible
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
okay company
Medicare Sales Field Representative (Current Employee) –  Rego Park, NYApril 25, 2018
management are very micromanaging and a lot of favoritism.
little room to advance. nothing else i can say. just a soso company to work at.............
Pros
good employee's benefits
Cons
very micromanaged
Was this review helpful?Yes 2NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Fidelis Care. Our community is ready to answer.

Ask a Question

Ratings from women

2.9InHerSight Score

2.4Personal Development

3.5Career Opportunities

2.8Family Support

Women rate the female-friendliness of their workplaces on InHerSight

Powered by InHerSight