FIDELITONE Employee Reviews

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1.0
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Don’t even bother
Warehouse Associate (Former Employee) –  Wauconda, ILNovember 9, 2018
This is by far the worst company I have ever worked for. Management pushes their employees to the brink of exhaustion. Pay rates are insulting. Expectations are extremely high. No matter how hard you work/ time you put in you’re not valued at all. You will be extremely underpaid. They expect you to do to the jobs of 5 people. Expect you to travel to other locations and won’t even pay for your gas or compensate you at all. Management lies about giving significant raises and then disappoint sets in. You’ll always feel like you’re walking on glass when management is around. They don’t care about you. If you’re not a favorite you’ll get stuck doing the same mindless zombie job forever. There are better opportunities out there. Avoid this place and save yourself.
Pros
Nothing
Cons
Everything
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1.0
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low moral in employees
Customer Service Manager (Former Employee) –  Wauconda, ILNovember 7, 2018
I enjoyed the people but culture is bad, everyone is affaid of loosing their job and there is an expectation of "Fidelitone" is the priority even when you have an emergency with your children.
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4.0
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Good for a temporary position
Warehouse Specialist (Former Employee) –  Lake Forest, ILNovember 6, 2018
Enjoyable but sometimes physically demanding work in a warehouse. Good co-workers and understanding managers. Some days required more manual labor than others.
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2.0
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It really does come from the top = Bad management
Program Manager (Former Employee) –  Elizabethton, TNOctober 1, 2018
The "management" of fidelitone is awful and it comes straight from the top. It's all run by a good 'ol boys club mentality. The CEO is a son in law of the man who founded the company and has the compassion and personality of a stump and no experience in 3PL/management that is easily evident. ALL he cares about is the money and propping up the white men to make it for him. Good luck in your "career" at Fidelitone. NOT.
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4.0
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Competitive and high paced
Warehouse Worker (Former Employee) –  Tampa, FLSeptember 24, 2018
Be prepared to work they push to drive employees to max work potentil im not saying that its a bad place to work but for the work and the time ypu do put into it you will be under paid
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1.0
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worst place I have ever worked
Customer Service Representative (Former Employee) –  Wauconda, ILAugust 22, 2018
Management was horrible. They promoted people because they liked them not because they were experienced. The workplace was all drama and negativity. The hardest part of my job was dealing with my supervisor. The most enjoyable was at 5:00 when I could go home. Warning....do not work there.
Pros
none
Cons
the company in general
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4.0
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Okay place to work
Warehouse/Driver (Former Employee) –  Bensenville, ILAugust 18, 2018
Felt overwhelmed with the work places expectations, overall I would still recommend it a friend, but they need to learn how to manage employees a little better, more often than not, they had me running around like a chicken with its head chopped off, and I always felt like we needed more manpower(employees) in my work area because they sure asked a lot of me
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Don’t Do It Unless You Have To
Customer Service Representative (Former Employee) –  Manassas, VAAugust 3, 2018
This place is horrible. Worked there for a year. Managers are racist so if you are not white they won’t respect you unless you kiss their butts. If you have any medical conditions they will hire you then write you up every time you have to call out for doctors appointments. They monitor your bathroom usage, you only get 2 breaks per day for the bathroom and can’t go if someone else is already using the bathroom ( like back in school )
Pros
Donuts & coffee
Cons
Everything.
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2.0
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Lack of organization
Warehouse Generalist (Current Employee) –  Cincinnati, OHJuly 24, 2018
Lack of organization and communication is what causes the biggest problems within the organization. There is no set training program in place. Upper management doesn't seem to have anyone's back as well
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5.0
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Good place to work
Warehouse Generalist I (Former Employee) –  Chandler, AZJuly 22, 2018
Good place to work, fast paced work, learned a lot of skills that transfer to other jobs, and got plenty of overtime. Starting paybwas good and within 2 months of being there I recieved 2 $1.00 raises.
Pros
Good amount of overtime
Cons
None
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Very stressful work environment
Supervisor of Accounts Payable (Former Employee) –  Wauconda, ILJune 18, 2018
I enjoyed the accounting aspect of my previous position. However, work load was not fair from person to person. Management was not very friendly and did not communicate with employees.
Pros
Great people to work with
Cons
Management favored certain people
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3.0
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Productive & fun working place
DISPATCHER (Former Employee) –  Bensneville,ILJune 7, 2018
Fidelitone was a friendly fast pace company. Majority of the workers were very welcoming. The management team showed appreciation for you doing your job. 1107 N. Ellis St. Bensenville, IL 60106
Pros
Free lunches
Cons
New hired manager
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1.0
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Management was awful/ insulting pay
Warehouse Associate (Current Employee) –  Chandler, AZMay 26, 2018
No room for advancement. Bad management. You could be kept for hours after your shift if. OSHA violations everywhere. You will feel very unappreciated
Pros
None
Cons
Management
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5.0
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I was with my supervisor in his truck delivering and removing xerox machines.
Casual Worker (Former Employee) –  Orlando, FLMay 22, 2018
This job entailed long hours sometimes from 4am - 6pm at night at the latest, it’s a quick paced job traveling to and from Orlando in a commercial truck to other cities all over Florida.
Pros
Free lunches, Not a lot of walking or standing, quick paced, travel around Florida
Cons
Early hours to work, longetivity of work, traffic
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3.0
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did not promote work life balance
worker (Former Employee) –  Johnson City, TNMay 3, 2018
This company did not promote work life balance at all. They don't care if you have kids to pick up before after-school programs close. We're not talking about when school gets out - we're talking when after care ran by the school or boys and girls club and the like close down for the evening. And your still at work trying to figure out what your gonna do - working parents can't be in 2 places at once. We're just like everyone else only with more responsibilities.
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2.0
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Not enough training
Office Generalist (Former Employee) –  Charlotte, NCApril 25, 2018
It was a temp assignment and did not feel the training was adequate for the job. The training was so little that it made core duties hard to complete.
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2.0
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unsafe, non productive, poor leadership, no coordination, chaotic
Shift Leader, warehouse supervisor, driver (Former Employee) –  Albuquerque, NMApril 13, 2018
the place is under very poor leadership from the GM that controls the place. he chokes, lies , cheats, unsafe, hostile enviornment , non productive. hurtful.
Pros
pay check
Cons
everything I mention above
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4.0
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Fast paced
Regional Director (Former Employee) –  Albuquerque, NMApril 3, 2018
Very face paced environment with a lot of responsibility. Quick and innovative leaders will do well here. Continually changing environment which always keeps you on your feet
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1.0
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Don't Even Bother to Apply
Purchasing (Current Employee) –  Wauconda, ILMarch 30, 2018
Don't waste your time applying for a position at Fidelitone. There is no job security and the company has had numerous layoffs of long-term employees which started in 2012 and continues. You never know which day will be your last. With each layoff, the remaining employees have to absorb the workload. If that isn't stressful enough, middle management is not properly trained on how to treat their employees with respect. The workplace is best described as a toxic environment. The stress of working here just isn't worth it. Pay is low and expectations are high.
Pros
I honestly can't think of any
Cons
Low Pay, No Job Security, Company is losing customers
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2.0
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Poor management with no sense of communication
Forklift Operation Specialist (Former Employee) –  Wauconda, ILMarch 5, 2018
You are presented with no opportunities for advancement and a very low rate of pay. Management was barley ever present and there were new guidelines every day.
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Overall rating

2.9
Based on 119 reviews
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2.8Work/Life Balance
2.8Compensation/Benefits
2.4Job Security/Advancement
2.4Management
2.5Culture