Average salary
$47,464 per year8%
Above national average
Average $47,464
Low $22,000
High $81,000
Salary estimated from 13 employees, users, and past and present job advertisements on Indeed in the past 12 months. Last updated: January 25, 2022
Compare all Customer Advocate salaries in the United States
Common benefits at Fidelity Investments
Benefits information is taken from job posted on Indeed.
Insurance
- Health insurance
More
- Tuition reimbursement
- Retirement plan
- Work from home
Job openings matching Customer Advocate in Fidelity Investments
More Fidelity Investments Customer Service salaries
All Fidelity Investments - Customer Service salaries
Reviews about Pay & Benefits for Customer Advocate in Fidelity Investments
'A' Players without the attitude
Customer Relationship Advocate (Current Employee) - American Fork, UT - April 28, 2022
I'm continually impressed with the talent Fidelity brings on. I'm surrounded by top performers without egos. To be surrounded by excellence and not arrogance is inspiring. The company puts people first; making expensive and inefficient decisions when it benefits their clients and/or employees. Management is approachable and people - focused. Managers with hundreds of subordinates know each by name. Team managers consistently and regularly work 1:1 in personalized, humane ways.Very rapid advancement for high performers, paired with judgement-free support and training for those content in their roles.
Pros
Excellent benefits package, unthinkably kind and inclusive culture.
Cons
Large company means that some business units feel invisible and aren't accessed in traditional ways, Some 'fratitude' in early sales roles (well curbed in more experienced roles).
Was this review helpful?
Awesome company
Customer Relationship Advocate (Former Employee) - Jacksonville, FL - April 13, 2022
Great company to work for. They put a lot of effort into your training and give you a good support staff. The people were great, managers work with you. Great benefits and room for advancement. The drawback is that the job is a phone based call center job. Even in different roles it is still a call center job. If you’re good with call center customer service Fidelity is a great place to be.
Was this review helpful?
A great company to be a part of
Customer Relationship Advocate (Former Employee) - Merrimack, NH - April 4, 2022
Fidelity was truly a good place to work. Everyone was friendly and management was the best I've ever worked with. Compensation is quite generous considering the role is a standard customer service job to start. They have fully paid training to help you receive the required certificates to do the job.
Was this review helpful?
See all Fidelity Investments Customer Advocate reviews about Pay & Benefits
How much should you be earning?
Tell us about you and get an estimated calculation of how much you should be earning and insight into your career options.
Common questions about salaries at Fidelity Investments
Do people feel that they are paid fairly for their work at Fidelity Investments?
How often do you get pay raises at Fidelity Investments?
Do you get paid sick days at Fidelity Investments?
Do you get paid time off at Fidelity Investments?