Great company overall, but upset about management and unequal treatment.
Customer Service Specialist (Former Employee) – Troy, MI – April 3, 2018
A typical day at work consisted of working the Front End cash registers and assisting customers. Depending on how busy the store was you might be moved to another department to help them catch up, such as Apparel. I learned more about customer service and how to deal with customers who are in the wrong, but need special attention to resolve the situation. The hardest part of the job is the competition between the Sales People and Cashiers for keeping numbers up for the in-store rewards and credit card. My favorite part of the job were some of the people, both employees and customers.
I would suggest finding a location that will help in situations of hostilities from other employees, and sexism from management based on pay and advancement within the store. I would like to stress that this is my own personal opinion based off of how I perceived all events and situations. I cannot guarantee this is the current workplace environment.
Great customers/employees, and good discounts on merchandise.