Fifth Third Bank
Happiness rating is 56 out of 100
3.5 out of 5 stars.
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Fifth Third Bank Careers and Employment

Work happiness

Scores based on about 875 responses to Indeed's survey on work happiness
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About the company

  • CEO
    Greg D. Carmichael
    approve of Greg D. Carmichael's performance
  • Founded
  • Company size
    more than 10,000
  • Revenue
    $5B to $10B (USD)
  • Industry
    Financial Services
  • Headquarters
    38 Fountain Sq. Plaza Fifth Third Center Cincinnati OH, United States 45263
  • Link
    Fifth Third Bank website
Learn more


You’re seeing all 1,125 jobs at Fifth Third Bank because we can’t find any available jobs at Fifth Third Bank close to Ashburn, VA at the moment.

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Customer Service

437 jobs


Salary estimated from 3.2K employees, users, and past and present job advertisements on Indeed.


Employees at Fifth Third Bank have reported receiving these benefits. They will vary by role and location.

Retirement plan
Life insurance

Rating overview

Rating is calculated based on 2.6K reviews and is evolving.



Manager in Cincinnati, OH
on August 5, 2022
Used to be a great place to work, promotion opportunities if you work hard. Culture change to reward based on your connections. Job very stressful. Lots of focus on the bottom line at the expense of employee well-being.
Personal Banker II in Columbus, OH
on August 7, 2022
Fifth third is a great bank to grow. They are good at putting you on a career path to get to where you want to be. Fair pay and great management. Love it!
Customer solutions advocate in Grand Rapids, MI
on August 4, 2022
The job is a call center job so it is just that. You are handling calls and taking payments and trying to help customers understand why they are late or how you can help them get current on their bill. Supervisors need some improving with communication skills. Benefits are okay.
CSR - Customer Service Representative in Ashland, KY
on August 2, 2022
Was fun until it became about sales and not the customer. Customers don’t like to be hounded about credit cards, new loans, lines of credit, etc., everytime they come in the door.
Financial Crimes Analyst in Cincinnati, OH
on August 2, 2022
Fifth third cares about their employees. They have great benefits and time off. Room for growth is there. The only downside is raises aren’t competitive and pay isn’t there for current employees. You would have to quit and come back to get a good salary.

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Questions and answers

People have asked 147 questions about working at Fifth Third Bank. See the answers, explore popular topics and discover unique insights from Fifth Third Bank employees.

See questions about:

  • Hiring Process
  • Salaries
  • Interviews
  • Benefits
  • Drug Test
  • Working Hours
  • Training
  • Dress Code
  • Part Time Jobs
  • Working Culture
  • Working Environment
  • Job Opportunities
  • Background Check
  • Promotion
  • Attire

Interview insights

Insights from 453 Indeed users who have interviewed with Fifth Third Bank within the last 5 years.

Favorable experience
Interview is average
Process takes about a week

Interview Questions

-How do I handle conflict -Describe a time I've dealt with an irate customer. -Describe a time I made a mistake at work. Remember they're asking these questions to make sure you are a problem solver and that you work well under pressure.

Shared on February 29, 2020

A lot of STAR questions

Shared on March 17, 2019

How much business could I take from my other employer, Why I wanted to work for Fifth Third Bank, Did I enjoy selling, Are you a team player. Very basic questions.

Shared on November 24, 2018

Fifth Third Bank locations

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