They enamored me when I first started working at the Bank, the culture, the environment, the people. Everything was stellar. However, such is not the case once you are out of training. I do currently work as a CSR and I can say that this job is not what they present to you during interviews and training. I have little to no interaction with management, heck, I’m afraid to even go up to my manager and talk to her. Upper management likes to separate themselves as them and then us, to minuscule to be cared for. I’ve had constant issues where I do not feel comfortable going to my direct manager or upper manager. There’s only HR to go to and unfortunately you cannot find HR in this building. You’re forced to call a number, leave a voicemail, and hope you’ll get a callback. I love the job. I truly do. I love my customers but when management is poor, it makes you want to run for the hills.
lunches, benefits, schedule mailability