Fifth Third Bank Employee Reviews

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Overall good place to work.
Dispute Operations Manager, AVP (Former Employee) –  Cincinnati, OHJuly 19, 2018
Fifth Third Bank offers great opportunities for their employees to contribute their ideas for improvements. It was a positive experience working for them.
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fast paced fun place to work
New Accounts Representative (Former Employee) –  Cincinnati, OHJuly 15, 2018
Fifth third bank is a great place for employment development. It is a fast paced diverse call center environment where you assist customer with questions related to their banking accounts.
Pros
healthcare
Cons
pay amounts
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Typical Desk Job
File Manager (Former Employee) –  Cincinnati, OHJuly 15, 2018
Fifth Third was a good company overall to work with, but nothing special. At times it felt many clients were being pushed to the side for more immediate matters. Work culture itself was good, no complaints. Management as a whole was okay, but some individuals displayed great leadership and management skills. Stability felt like a constant concern with many people switching departments or leaving on short notice. In short: your typical desk job.
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Great Workplace
Business Analyst (Former Employee) –  Cincinnati, OHJuly 11, 2018
I loved working in 53 bank,people are very supportive there,
I had worked for 6 years and learnt a lot,very professional crowd and they are trying to use all the new tools in the market now
Pros
Work culture, People
Cons
Too much work during few releases
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Lead csr
Lead Customer Service Representative (Former Employee) –  Columbus, OHJuly 10, 2018
Being a Customer Service Rep is incredibly difficult and they should be paid more with better incentives (or no incentives and just a better hourly rate). I had a great experiences with management and coworkers, but the other branches of the company have no idea how hard it is to work in the Retail division!
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Fun fast-pace
Customer Service Representative/ Financial Advisor (Former Employee) –  Indianapolis, INJuly 9, 2018
Enjoyed my time at Fifth Third Bank. Loved helping customers with their needs. The hardest part of the job was staying later if the vault did not balance for the night.
Pros
Fun
Cons
Fast Pace
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Experience at Fifth Third
Commercial Loan Closing Specialist II (Current Employee) –  Cincinnati, OHJuly 9, 2018
I love working for Fifth Third as I was able to develop and enhance my commercial and risk compliance skillset.

Fifth Third thrives on diversity and inclusion; there's a melting pot of culture, talent and diversity to drive the company to future success!
Pros
Excellent Benefits
Cons
Too many layoffs
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The upper management had no compassion
Teller (Former Employee) –  Ashland, KYJuly 8, 2018
Loved the type of work,the hours,the customers, management at my branch was awful
The upper management has no compassion for family members,illnessrs,etc
Pros
Shifts
Cons
Management
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Friendly work environment
RETAIL IMAGE SPECIALIST (Former Employee) –  Cincinnati, OHJuly 8, 2018
Working at Fifth Third was a great experience I loved the management, and the people I worked with. They offered great benefits but I thought the pay could have been better.
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Productive, fun work place
CSR (teller (Current Employee) –  Lutz, FLJuly 8, 2018
The culture of Fifth Third Bank is very goal driven. They are customer focused and always look for the opportunities that would benefit the client in the best way possible.
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Fast Paced and Productive
Mortgage Sales Assistant (Current Employee) –  Lexington, KYJuly 7, 2018
8 hour work days. Talking with customers and processors. Management available as needed. Co-workers are very nice and hard working, It was great to help out customers with new homes and loans that suit them.
Pros
benefits
Cons
parking
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Alright place to work
Personal Banker (Former Employee) –  IllinoisJuly 7, 2018
Fifth Third Bank was an alright place to work. It was a sales position so know that going in, it doesn't matter what position you get there you will be selling/cross selling products & services. Depending on what branch you are at it could be really slow or steadily busy. Great benefits, you can even purchase additional vacation time and it is mandatory that you take at least 5 consecutive days off at least once a year to "reboot."
Pros
Benefits, calm enviornment, company paid family event yearly, decent hours
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Competitive
PERSONAL BANKER II (Former Employee) –  Columbus, OHJuly 6, 2018
The environment is very competitive and goal oriented but upper management works hard to train properly. Learned how to sell through their consultative selling process.
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Compensation not competitive
Credit Analyst (Former Employee) –  Columbus, OHJuly 5, 2018
Great co-workers. Compensation not competitive. Management unable to separate business relationships from friendships. No growth potential, unless you were friends with the manager or VP.
Pros
Local company with headquarters in OH
Cons
Compensation
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Current branch is stressful and managment is poor
Vault Teller (Current Employee) –  Portage, MIJuly 4, 2018
The current management has taken the BRANCH in a downward spiral. The turn around of employees that has quit due to it is very sad and the customers are not happy about it either.
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Overall okay
Sr Project Manager (Current Employee) –  Cincinnati, OHJuly 3, 2018
A little more direction in the company as a whole could be useful and make it simpler to correct processes that may hinder workflow. Communication could also use a little more practice. But overall a happy place to work.
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Run away!!
Personal Banker (Former Employee) –  MichiganJuly 2, 2018
Inadequate salary per job requirements, very underpaid for cost of living
-Commission structure minimal and not as promised
-Micromanagement
-No individuality or independent thought allowed
-Questioning any process is discouraged
-Highly political and coworkers competitive
-Toxic culture, high turnover, no one is happy
-High medical insurance premiums, too high % of income
-All corporate cares about are sales goals and revenue which continues to be taken away from employees as commissions keep getting reduced = no incentive to reach impossible goals

WORST JOB EVER HAD!!
Pros
None
Cons
Too many to list
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Bank Life
Manager (Current Employee) –  Cincinnati, OHJuly 2, 2018
A fast paced environment where employee engagement is encouraged. Management does care about their team but the Bank is always trying to reduce costs so efficiency staff reductions are a reality here.
Pros
parental bonding time
Cons
yearly raises are minimal; cost of benefits increases yearly
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Enjoyed my 11 years at Fifth Third Bank
Homeowners Assistance Supervisor/Bank Officer (Current Employee) –  Cincinnati, OHJuly 2, 2018
The most enjoyable part of my job is coaching my employees to gain the knowledge,skills, and experience to continue to advance in their careers. The hardest part of my job is finding enough time to do this. A typical day would include numerous meetings which would not always allow me the time to coach my employees properly, which i think very important to be successful in management
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Its a friendly but stressful job
Customer Service Professional II (Current Employee) –  Cincinnati, OHJuly 2, 2018
I answer inbound customer calls. Perform maintenance on accounts and provide accurate information. I learned banking information and policies. The environment is stressful but friendly. The hardest part of the job is talking for more than 8 hours daily. The most enjoyable part of this job is helping people.
Pros
Advancement
Cons
Stressful
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Overall rating

3.6
Based on 1,605 reviews
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3.5Work/Life Balance
3.6Compensation/Benefits
3.2Job Security/Advancement
3.2Management
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