There is no job security, chances for a raise are little to none, bonus structure changed often. If company isn’t where they want to be overall the employees aren’t taken care of whether you’re the top producer or not. Their best employees weren’t even valued.
This company was the the most inconsistent and dishonest company that I've ever worked for! Not only did they know that they were closing and consistently with held the information from their employees but they also expected their employees to participate in illegal and unethical practices!
I learned the FDCPA federal regulations. I also learned the debt collection process. Management is always available to answer questions. The hardest part of the job is having angry consumers on the phone and trying to convince them to pay there bill.
A typical day in Operations includes 8 hours of sitting in a cubicle and answering calls. Management is inconsistent with communication with staff, specifically in the Operations and Client relations department.
The culture was horrible and middle management was not allowed to do their jobs. Employees were able to dictate what they were going to do for the day and managers had no way of holding them accountable.
Would not work there again management was not all together it was a fun environment . you get laid off without knowing . Hate that you have to work to late nights out of the week should just get off at 9pm
Very poor management. CEO very impulsive. Stressful environment. Management verbal mistreating. I would not recommend this company to work for because there is a lack of professionalism from management. +