IT Help Desk Support (Former Employee) – Elk Grove Village, IL – June 27, 2018
I worked at First American bank as a teller first because the location was close to home. Lock of communication between management and staff. Transferred over to the IT dept and didn't have a opportunity to grow there.
Personal Banker (Former Employee) – Evergreen Park, IL – April 21, 2018
For anyone looking at postions for First American Bank....keeping you r search in gear. It will be a complete waste of time working for this company. Management sets unrealistic expectations of the staff. I would agree with several other post who commented on this aspect of the company. Additionally getting a promotion is impossible. I have worked in the financial services industry for almost 20 years and did a sixth month period of wasted time with the company before exiting with no regrets.
Personal Banker (Former Employee) – Orland Park, IL – March 21, 2018
Nothing but outbound calls, minimal customer service. Didn't get chance to grow. My manager didn't know how to manage and would just yell all of the time. She didn't take the time to show you how to do anything new.
Financial Service Rep/Personal Banker (Former Employee) – Clive, IA – March 13, 2018
This was the first job that I had that I truly understood what it meant to work for a family feeling company. my boss and coworkers were so nice, we always went out for lunch. bones were great, it truly made working overtime easy. also it was easy to move up. I enjoyed this job a lot
Head/Vault Teller (Former Employee) – Birmingham, AL – February 16, 2018
Head/Vault Teller ● Balancing and maintaining the vault, assisting customers with various transactions, completing monthly reports, training new employees, and managing the daily operations of the teller line. ● Managed 6 full-time tellers as well as maintained schedules, maintained and ordered supplies for the branch as needed while maintaining the highest level of customer service. Financial Service Representative ● Assisting customers by selling and cross-selling a full line of products and services, process and maintain customer accounts, and support the daily operation within the branch.
Bank Teller (Former Employee) – Las Cruces, NM – February 11, 2018
A typical day at the bank included opening and closing procedures to ensure safety for myself as well as my coworkers. Majority of days were lax, while maintaining a professional appearance for customers. I learned many federal regulations and acts that must be followed in a financial institution under FDIC. Which was also the hardest part of the job, there were many simple tasks that you had to do for every transaction to ensure confidentiality.
Anonymous (Current Employee) – Elk Grove Village, IL – December 21, 2017
First American Bank is perfect for those looking to start a career in banking, or for experienced bankers that are looking to work for a smaller/regional bank. The technology trails the competition, but the culture is strong. You don't have to search hard to find individuals that have been here for 20+ years. The company seems to be growing, which is indicative of good job stability.
Pay is average to above average. Work/Life balance is above average.
Benefits are average to below average compared to competitors.
Assistant Vice President, Loan Mitigation (Former Employee) – Bloomingdale, IL – November 10, 2017
Medium sized privately owned bank. The owners do care about their employees, but the compensation was only to a few. In the last 5 years of working there my entire compensation increase was only .5% on one of those years. This was driven by the board.
The leadership on the other hand is extraordinary in the knowledge and teaching you can receive. You just have to search it out.
Benefits were standard in comparison to other companies, and even though medium sized and private, they did compete with larger companies in this arena.
Stressful environment, and very little opportunity to advance. But, if you are starting off in banking this would be a good place to learn valuable insight into the banking world. Great place to learn, and then move on.
You get to know the owners, and leaders on a personal level.
Stressful, lack of advancement, very limited increase to compensation.
Personal Banker (Former Employee) – Orland Park, IL – October 28, 2017
The office you worked at determined your fate. In a slow office, you were left to do hours of mindless calling, street sales and useless events that had effect on the branch results. Upper managements wants to train like a community bank using the big bank strong arm approach to sales. Good luck getting ahead unless you get close to someone at the top. All calls incoming and out going are monitored. Way too much micro-management. Training is Superior but is done in Addison.
Jr. Developer Analyst (Former Employee) – Elk Grove Village, IL – October 17, 2017
Very stressful and uncomfortable environment, non understanding managers/directors. Extremely hypocritical managers that only want to blame other departments for everything. Managers held to different standard, unfair treatment of employees. Culture is about as dead, dried up, and non existent as you can find in a workplace. They literally time how long you leave to go to the bathroom... no one just talks and takes a break for a second because managers can use any time away from desk against you if they just decide you haven't assimilated into their unfair work. This was by far the worst place I've ever worked. I would recommend anyone to stay as far away from this place as possible.
Leadership Trainee (Former Employee) – Chicago, IL – October 4, 2017
By far the worst company I have ever been a part of. Regardless of the position one holds, if you are in retail, you are basically a call center representative. The company does not have a call center, therefore all staff members are expected to take calls. On the monthly basis, the company holds a call night in which all employees call customers to offer products and services. Members of management have a weekly conference call to report their weekly sales achievements to their regional managers. EVERYONE ALWAYS STRESSES OUT ABOUT THEIR SALES. Do yourself a favor and stay away from this company.
Flexible Hours, Paid Holidays
Terrible Management, Stressful Sales, Long Call Nights
Teller (Former Employee) – Carpentersville, IL – August 29, 2017
First American Bank is a great company to work for. The hours are fixed, so you know what to expect from your work week. It also makes it easier to plan things outside of work. Great Staff, everyone is super friendly and nice, after a while, your co-workers become your family. Management is great, kind and wants the best for the bank and employees.
Hands down the worst company I have ever worked for
Personal Banker (Former Employee) – Naperville, IL – June 28, 2017
after 2 1/2 years of hard work and dedication this company refused to move me up and allow me to advance huge waste of time. I tried on 3 separate occasions to either move branches or departments all were met with hostility.