Title Coordinator (Former Employee) – Santa Ana, CA – August 17, 2018
First American is a great place to work at, however, the opportunity for growth was not there. Although working under a great management team, the opportunity for growth within each department was just not there.
Title Clerk/Customer Service (Former Employee) – Holt, MI – August 16, 2018
You need great customer service, organization skills, and the ability to work quickly. You work with many different real estate agents, morgage companies , and people from all walks of life. You need to stay educated on the on going changes in the real estate laws. It is always busy.
Quality Control Analyst (Former Employee) – Cleveland, OH – August 12, 2018
working with first american was fun. the management team was great to work with, they listened and was very supportive throughout my time there, with process improvements,etc. we also took the time to have fun, department celebrations such as birthday celebrations, and quarterly events for moral.
Assistant Manager (Former Employee) – North Charleston, SC – August 12, 2018
The laws have changed with pay day advance in this state and makes it to where people may be concerned about having a job. My decision to leave was to take care of my family. I couldn't afford to be with out a job.
Customer Service Representative (Current Employee) – Manhattan, NY – August 2, 2018
A typical work day includes a lot of miscommunication and confusion as a lot of the workers don't understand what they're doing, they're just going through the motions. If you don't understand something, expect a bizarre explanation or a "just do it this way". There's an astonishing amount of gossiping and favoritism between workers and customers that goes on here. I don't know how some of these people even got hired because of the lack of professionalism and work ethic. Not to mention a lot of the workers are underpaid and overworked. The hardest part about this job is having to deal with the fact that you'll be at fault no matter what you do, even when you're following the rules. This bank will literally ruin your health
The job was ok to work for but the people where not friendly at all, just come in to the office do your work and leave. Never tell you they want you to work over time until 30 minute before the shift end.
Executive Assistant Facilities Department (Former Employee) – Glendale, CA – July 26, 2018
Monitored and approved on line purchase of office supplies and computer equipment. Acted as primary contact for all requests regarding building maintenance and repairs by dispatching building engineer and/or day porter. Primary contact to all service vendors i.e. janitorial services, telephone equipment, vending machines, company pagers cell phones.
Good coffee and lots of good places to eat close by
Escrow Officer/Escrow Assistant (Former Employee) – Sun City, AZ 85374 – July 24, 2018
Management not supportive of employees. Overtime was discouraged unless approved in advance by management. Pay was fair and equatable. Good insurance benefits along with a commission on income branch rceived
My day started with reviewing all REO Title Commitments, to see if anything was left on it that should have been removed after the foreclosure was completed. I reached out to Underwriting if needed and the foreclosure attorney to advise.
Hardest part of the job and the most interesting was when coming across a foreclosure property with so many issues that no matter what, turned into a quiet title action.
Enjoyable part of job, coming into work daily with incredible people.
HR (Current Employee) – California – July 22, 2018
First American is an overall good company to work for. Depending on who your management is, you have a decent work/life balance. Although the pay is still a bit lacking in my opinion, they are trying to get better at it.