First American Employee Reviews

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3.0
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Nothing Special
Senior Internal Auditor / Investigator (Former Employee) –  Weston, FLDecember 15, 2018
While you had a good work life balance, the company did not make any effort to make you feel like a part of the organization.
There were a number of good employees, however, I did not see a career path at the organization.
Pros
Work / Life balance
Cons
No connection to organization, lack of career advancement
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5.0
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Great Career if You're Willing to Settle
Escrow Assistant/Escrow Officer (Former Employee) –  Santa Barbara County, CADecember 11, 2018
The work is fast-paced and often frustrating, but VERY rewarding! Once you learn your duties, it is easy to get "caught up in it" and work harder and longer to meet intense deadlines and satisfy clients. It sounds terrible, but you do it because you LOVE it. The staff and management are very caring, understanding, and family-first. Management is approachable and has a win-win attitude. I thoroughly enjoyed this position, but unfortunately there was no room to advance in a constantly changing Real Estate market (and every year there were layoffs around the winter time).
Pros
Caring staff, flexibility, family first, good benefits.
Cons
Stressful, mediocre pay, little room for advancement.
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5.0
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Nice place to work
Tax Manager, Insurance (Current Employee) –  Santa Ana, CADecember 11, 2018
Nice place to work (but depends on your manager). Some department employees have expressed dissatisfaction with the work management is done. So, it’s a mixed bag. Good benefit and employees are well paid.
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3.0
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good env at the first glance.
Senior ERP Engineer/Lead (Current Employee) –  Santa Ana, CADecember 11, 2018
Once you started working there, you have a feeling about the management is not stable. Re-org almost every year, people come and go. Once the earning is bad (or will be bad), 10% work force reduction will come. Like in 2007, a huge cut and salary reduction too.
Pros
appears to be employee friendly
Cons
Until the re-org and force reduction come (if not every year, then every other year)
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4.0
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Fair place to work
Associate Title Examiner (Former Employee) –  Rochester, NYDecember 11, 2018
They really seemed to take peoples physical and mental health into consideration.Working there was a good experience but unfortunately changes in the company have resulted in job loss.
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5.0
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First American Financial
Audit Manager (Former Employee) –  Oklahoma City, OKDecember 10, 2018
Great place to work. Great people to work with. Strong focus on the success of the company through the success of the employees. Strong position for the future.
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3.0
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Good company
Financial Analyst (Former Employee) –  Van Nuys, CADecember 10, 2018
Good company to work for. They are the leaders in the industry and leverage technology and experience to meet their customer's demands. They strive to remain competitive and make sure they hire experience professionals.
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4.0
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Supports working remotely
Agency Audit Analyst (Former Employee) –  Dallas, TXDecember 9, 2018
Company is willing to allow you to work remote to find qualified employees. Most managers do not micro manage but like anywhere, until you prove you can manage your time your manager will schedule meetings with you to go over projects.
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4.0
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Good Place to Work
Sr. Collections Specialist (Current Employee) –  Cleveland, OHDecember 6, 2018
First American is a good place to work but you need to be flexible and adapt to change.
You learn a lot about the life cycle of a loan and the title insurance industry.
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2.0
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Motto is "People First"
IT (Current Employee) –  Santa Ana, CADecember 5, 2018
This is a good motto for a company to have, however, you need to be consistent with it. They do not apply this to all employees. They tend to favor certain employees.
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3.0
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Used to be a solid place to work
Senior Incident Manager/ Service Recovery Manager (Former Employee) –  Santa Ana, CADecember 5, 2018
Overall First American was a solid place to work. Unfortunately due to poor management practices and lack of proper focus things are starting to go down hill.
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1.0
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Sarasota FL Worst Experience
Escrow Officer (Former Employee) –  Sarasota, FLDecember 5, 2018
First American Title is not recommended. Worked in Sarasota FL office. Management is non existent coworkers have there own agendas and the workday environment is very stressful. Coworkers were working off the clock until 2am then coming back in at 7am Workload is just outrageous and from day 1 you are set up to fail

Not recommended I lasted 30 days and walked out. Not a good experience
Pros
Close to home
Cons
Too many to list
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4.0
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Good Company
Claims Specialist (Former Employee) –  Englewood, CODecember 4, 2018
It's a good company to work for. Fair working conditions and have excellent benefits. Nice to work close to home.


I don't have anything further to say, but your survey won't let me go on without typing more.
Pros
good company
Cons
stressful job
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5.0
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Great Company
Administrative Director / Mortgage Loan Processor (Former Employee) –  Orange County, CADecember 2, 2018
Loved working with everyone and wished I was still there. Make you feel like family, they know how to take care of the employees great atmosphere and great location
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4.0
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Adequate
Escrow Associate (Former Employee) –  Grand Rapids, MINovember 30, 2018
Reasonable pay, though raises felt small. During peak periods frequent overtime. Stressful, high paced environment, but decent training to try to prepare you for it. Better than average corporate employment. Best to obtain directions in writing to refer back to in case of dispute as to prior conversations.
Pros
Good people, good culture, reasonable pay
Cons
Raises felt small, need for written directions to cover yourself against potential difficulties
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3.0
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Typical Corporate Environment...
Sr. Escrow Associate/Escrow Officer (Former Employee) –  Santa Ana, CANovember 30, 2018
Started out great when I first started and for the first 4 years of my career here. then they went public and everything started to change...slowly at first then by the time I left they were completely corporate, adding and subtracting layers on middle management...Some good some bad. Regardless, the Company has a whole is good, just a couple of Depts. within the company are very bad...
Pros
Cafeteria on-site
Cons
Management
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4.0
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Great place to work
Senior Claims Examiner (Former Employee) –  Santa Ana, CANovember 29, 2018
First American was a great company to work for. They offered opportunities to advance. They offered resources to their employees on both a personal and professional level.
Pros
Going to work each day
Cons
lay off and rehire options
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4.0
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Not enough focus on the employees
President (Former Employee) –  Heritage EscrowNovember 17, 2018
The company is too transparent with their focus on shareholder's come first. Employees feel insecure and vulnerable when it comes to job security. Thank you
Pros
NO Comment
Cons
No Comment
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3.0
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Contact for season
Escrow Assistant (Former Employee) –  Yuba City, CANovember 12, 2018
I was contracted to work the summer season. Staff was nice and friendly. They needed to set a balance for the front desk person.
Time had no work to do.
Pros
NIce staff
Cons
Need to train better
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2.0
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Management
Sr. Internal Auditor (Former Employee) –  Work from homeNovember 10, 2018
The company is a solid company, sometimes the management can be toxic creating an environment that is not lend to a professional work environment.
When at Agents doing audits sometimes we were harassed about housekeeping issues while we were trying to conduct a professional audits at our customers.
Pros
Working from Home
Cons
Toxic Management and culture.
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Overall rating

3.8
Based on 1,655 reviews
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3.7Work/Life Balance
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