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First Cash
Happiness rating is 61 out of 100Average
3.5 out of 5 stars.
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First Cash Employee Reviews

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First Cash insights

Based on 478 survey responses
What people like
  • Ability to meet personal goals
  • Ability to learn new things
Areas for improvement
  • Trust in colleagues
  • Fair pay for job
  • Sense of belonging
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3.3
Work-Life Balance

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Found 11 reviews matching the searchSee all 2,445 reviews
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never a dull moment

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The most useful review selected by Indeed
The job was interesting and versatile. I acquired regular customers. Every day was different due to the nature of the business. The work was tight and often uncomfortable for me. It was a male dominated company.
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Customer service

Was good to work in First Cash it’s good employees benefits really good and they give you the opportunity to grow with the past of the time working with them.
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Customer service

It’s good to work with first cash pawn, has a lot of employees benefits, and about customer I do like because you can use all your customer service skill and help client with their need.The worst part of this job is that you handle a lot of cash. For example some customers need money but the item that they bring to pawn Sometime do not have value but They want certain amount of money. It’s kind of challenging
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productive.

Very big buisness, work environment is fair. First Cash Pawn is a company that loves to help the community as much possible,ive learned so much working there.
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Productive and competitive

As long as you have clientele and is people friendly you can work with everyone. More people will come because of good word of mouth. The more clients the more $$$ for commission.
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Excellent work place

I really enjoy to work a first cash, it’s a good company and have good benefits for the employees, employees either do money with the hours and commission.

Pros

Sometimes free lunches

Cons

30 minutes brake
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the company is great for individuals who wants to learn about being pawn broker

I have enhanced my sales and customer service skills by working at famous Pawn Brokers.

Pros

Discount on all jewlery and electronics

Cons

low pay and no medical benefits
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nv

People are mean. They yell, they scream, they do not know how to manage themselves.
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nice company very helpful

I enjoyed working with the company. they have a lot of benefits as far as everyday life goes. the team was very helpful and we work together.

Pros

learning about all the stuff and helping people

Cons

the hours
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I liked that I learned something new everyday

Somewhat of a boys club. I learned a lot about the value of precious metals. I enjoy working with customers.

Pros

Very busy, never a dull moment.

Cons

Long days with only 1/2 hour lunch and smelly co-workers.
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Good company hard on your back

Great place to work. I had fun there the only thing was that as a pawnbroker you have to lift heavy television by yourself some days.

Pros

fun staff

Cons

heavy lifting
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Overall rating

3.5

Based on 2,445 reviews
5
668
4
670
3
606
2
215
1
286

Ratings by category

3.3Work/Life Balance
3.3Compensation/Benefits
3.2Job Security/Advancement
3.2Management
3.3Culture

Diversity score

40
out of 100
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