From my experience, it's been a good place to work. Every work day is spent trying to grow the Credit Union in achieving it's goals. By no means is that ever overbearing. It results in very productive workdays. It's a company effort where everyone is on board. The company culture is healthy, which results in better productivity. The management, for me, has always been experienced and personable. It's a place that has molded me well as an employee and will carry over well to other places of employment. The only downside for me is the lack of advancement opportunities. That doesn't necessarily reflect on the company itself. I attribute that to the industry. It's there, but it's limited and singular.
Financial Service Consultant (Former Employee) – St. Louis, MO – February 16, 2019
I wish I would have never left this job. I had a great team. Awesome working hours and room for advancement. The insurance premiums are expensive to add family but company does pay 100% of employees premium for health. They do not rehire once you leave or else I would go back.
Financial Service Consultant (Current Employee) – Chesterfield, MO – January 13, 2019
While starting salaries can be low (although it should be noted that tellers at every financial institution are paid poorly), the benefits are amazing. Employees pay nothing for health insurance, FCCU pays for life insurance equal to one year’s salary, and provides a 401(k) with a 5% match AND a pension. Not either/or; a self-directed 401(k) with a match, and a completely funded pension plan. The senior management team takes care of employees, and knows a committed and loyal staff will benefit the credit union immensely.
TELLER (Former Employee) – Houston, TX – January 8, 2019
Very fast paced environment with little to no breaks. Hardest part of the job was being understaffed and having to work past your break time. The other tellers is what made the environment be more easy going.
Financial Service Consultant III (Former Employee) – Saint Charles, MO – December 16, 2018
First Community is a wonderful company that really stands behind their mission statements. First Community's primary goal is to make their members financial lives easier and they follow that everyday. They give you and the managers in each branch the ability to make their own decisions for each member and so everything in their power to do the right thing for the member every time.
Teller (Former Employee) – Chesterfield Mo – September 16, 2018
When you asked for something from your manager and they ignore it and then end up firing you. A lot of favoritism between workers and managers. When asked a question the managers look at you like you are stupid
FSR (Current Employee) – Houston, TX – June 15, 2018
This company only cares about their bottom line and how much profit they can make. No matter how hard you work, you will never get a decent raise and incentives will only go down. Management rewards themselves with loads of perks, while at the same time they have stripped most hourly employees of all incentive pay and any perks that once existed. Cost of benefits has also gone up exponentially year after year.
Cost of benefits, salary, attitude of HR and management towards employees
Would be a good place to work if you have the right mnager
Human Resource Specialist/Recruiter (Former Employee) – Houston, TX 77095 – June 1, 2018
A typical day at work would be arriving at 8:15 and start reviewing resumes that came in the night before on UltiPro and make decision to decline or do a phone interview with the applicant. Based on the phone interview, I would schedule an interview to meet the applicant. If the applicant meets our criteria, I would test the applicant. If they passed the assessment, I would then schedule an interview with mangers. Once a decision is made to hire the applicant I would start the references. If references come back satisfactory I would then make an offer to the applicant. Once the offer is accepted I would then start the background check and schedule the drug test. Once everything is complete I would complete the hiring in Ulti-Pro. I had no experience with the banking industry when I was hired so I had a learning curve but overall I did enjoy the industry. The management in HR was difficult to work with. The department is micro-manged and sometimes the managers were not on the same page which made it difficult to do your job. The company culture overall has a lot of clicks. The hardest part of my job was dealing with micro-mangers. They never trusted anyone to do there job without constant follow-up. The most enjoyable part of my job was meeting new people everyday and working with Department managers and Branch managers.
Member Representative (Former Employee) – Saint Charles, MO – May 10, 2018
I learned alot of cross items such as how to process loans, supervising other tellers opening and closing the branch. maintaining deposits and vault. working closely with management. Again we all worked very well with each other,very tight knit group.
Teller (Former Employee) – Houston, TX – February 23, 2018
My experience at this credit union was one I hope I won't experience anywhere else, although I got along with everyone there, I won't ever forget how rude of a teller manager I had, she would always pick on me, very hard to work with.