FIRST CREDIT SERVICES Employee Reviews

Found 22 reviews matching the search See all 35 reviews
Sort by: Helpfulness | Rating | Date
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
FCS/ART is a league of it's own
Debt Collector (Former Employee) –  Piscataway, NJOctober 9, 2019
Enjoy my tenure and all know may always do again. Great environment wonderful management team. Best Human Resources Manager in the business treats all equally and fair.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun place to work
Agent (Current Employee) –  Columbus, GAAugust 14, 2019
Management staff is great. The environment is clean. culture is "family like." Everyone is a team player. Would like to see more company perks like coffee and snacks.
Pros
Bonuses
Cons
little company perks
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Worst Place I Ever worked for
Collector (Former Employee) –  Columbus, GAJuly 26, 2019
They are low down that's all there is to it. Managers are real dirty and sneaky they won't tell you your job is in jeopardy they just acknowledge their favorite. I wouldn't recommend anyone to work there.
Was this review helpful?Yes 4No 2Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Shady Company
Collection Agent (Former Employee) –  Columbus, GAJuly 11, 2019
Ultimately, there is no room for advancement at this company. It's all about who you know and who you're related to for any type of job security. Alot of laws being bent to get what they want. Most of the employees are in India and the owner is from India as well... not only is he wealthy but his family members that work for the company are wealthy also. Agents are peasants to
.them
Was this review helpful?Yes 4No 2Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Third Party collections
Collections Agent (Former Employee) –  Oakbrook Terrace, ILJune 4, 2019
My day consisted of contacting numerous accounts regarding outstanding debts. I learned a lot about communication and the ability to persuade. Sometimes it would be hard especially when the account was much older as it had been contacted many times
Pros
Great work environment
Cons
Up and down months collection
Was this review helpful?Yes 3No 1Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Dont waste your time with this company
Collections Specialist (Former Employee) –  Piscataway, NJMay 17, 2019
They will tell you everything you want to heard at the interview but once you take the offer everything change training sucks I work with people that only lasted the training once they came out to the floor they realized that Michelle lie. Salary suck they tell you you get a bonus which is very difficult to hit and if you hit it next month they make it higher rules change day to day they never give you anything on written and once they dont like the new rule they change it and tell you is your fault.
Cons
Everything
Was this review helpful?Yes 8No 2Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Exciting place to work
CREDIT COLLECTION MANAGER (Former Employee) –  Saint Petersburg, FLMarch 21, 2019
All I can is that First Credit Services is a first class organization. They will train and educate all employees for advancement. If our work is within standards they will let us go home early on Friday's.
Pros
If work is up to par - off early on Friday's
Cons
N/a
Was this review helpful?YesNo 2Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
this company closed
Collection Manager (Former Employee) –  Lisle, ILApril 23, 2018
Due to Divorce this company is no longer in business the Mrs took over the business and ran it into the ground so with in 18 months the company closed
Was this review helpful?Yes 2No 4Report
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Stressful
Patient Care Representative (Current Employee) –  Columbus, GAMarch 27, 2018
Wanting to much for nothing, rules change day to day. Sharing payments with teammates even if little work was done. Payments being taken away. No benefits
Pros
Weekends off
Cons
Not enough pay
Was this review helpful?Yes 5No 1Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
good work environment
Debt Collector (Former Employee) –  Woodbridge, NJMarch 19, 2018
i learned alot as a collector for first credit service , it was a fast paced good environment for a recent college graduate . i also learned a lot from the management team .
Was this review helpful?Yes 2NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nothing
Team Lead (Former Employee) –  Lombard, ILNovember 27, 2017
There is nothing to review with this company. They are no longer in business and havent been for quite a long time. That is all. Working there was great and a lot of money to be made.
Was this review helpful?YesNo 2Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Dynamic and inclusive work environment
Human Resources (Current Employee) –  Piscataway, NJNovember 14, 2017
First Credit Services is a fast paced dynamic organization. With a culture that combines a family centric and entrepreneurial spirit, the company encourages and embraces individualism in a culturally diverse work environment.
Pros
The Management team, office environment, and the camaraderie of the employees in the organization
Cons
absence of healthcare benefits, bereavement benefits, and retirement benefit options
Was this review helpful?Yes 2No 2Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very productive and fun place to work
Collections Representative (Former Employee) –  Piscataway, NJAugust 2, 2017
The management and the Human resources team are always there to help the employees if they need any type of special accommodation in their schedules or if a family emergency occurs. Which you dont see in a lot of companies now days .
Pros
They celebrate every holiday possible plus employees birthdays and more great people to work .
Cons
health insurance is not great but they give options.
Was this review helpful?Yes 3No 2Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Stressful
Collections Representative (Former Employee) –  Edison, NJMay 28, 2017
Very fast paced and stressful work environmental. Hard job to do for long period of life. Was only enjoyable when you could win incentives and make daily to monthly goals to make extra money.
Pros
Many incentives
Cons
short breaks, very grueling day to day to achieve goal.
Was this review helpful?Yes 2NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good company
Consumer Collector (Former Employee) –  Lombard, ILDecember 13, 2016
This was a great company to get me acclimated to the Collection world. it was different than what I was used to but a new experience that elevated me.
Was this review helpful?Yes 1No 1Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Ok place to work
Collector (Former Employee) –  Woodbridge, NJNovember 2, 2015
Call Center atmosphere, very unprofessional, to many family and friends working together, at times made work space challenging. I really did like working along with most the people and got along with everyone very well.
Pros
Location
Cons
Work Atmposphere
Was this review helpful?Yes 1No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fast pace position
Collections Representative (Former Employee) –  Allentown, PAOctober 2, 2014
Call center making and recieving calls from debtors and collecting on past debt.
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Temp job
Customer Service Representative (Former Employee) –  Woodbridge, NJNovember 18, 2013
I did accounts payable here . It was a temp position that lasted 3 months .
Was this review helpful?YesNo 3Report
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Debt collections isn't for the weak
Debt Collection Specialist (Former Employee) –  Woodbridge, NJMay 7, 2013
A hostile place to work that offers high reward. What you put in is what you get out. I am not one to raise my voice yet I became very productive and they are okay with that so long as the man gets his share. Don't worry you get yours too so long as you dial.
Pros
free lunches good compensation
Cons
long hours, confined space, yelling and more yelling
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Company! First experience with Fiance and Collections!
Collector (Former Employee) –  Woodbridge, NJSeptember 18, 2012
-Speed Dialing for Senior Collectors
-Collect on High Delinquency accts. (exp. BMW Financial)
- 2nd & 3rd party Collections
-Work direct with the clients on end term/deficiency consumer accts
Pros
room for growth. longevity with current staff.
Cons
company lost alot of staff due to cuts, changed companies moral
Was this review helpful?Yes 1NoReport
Claim this company page

Want to know more about working here?

Ask a question about working or interviewing at FIRST CREDIT SERVICES. Our community is ready to answer.

Ask a Question

Overall rating

3.2
Based on 35 reviews
57
410
38
24
16

Ratings by category

3.2Work/Life Balance
3.2Compensation/Benefits
3.0Job Security/Advancement
3.3Management
3.1Culture
Tell us how to improve this page
What would you add or change?