As a Commercial Executive Administrative Assistant, no two days were the same. Although there were some slow days, most were quite busy with a number of different tasks to work on. Besides submitting loans to underwriting, there was quite a lot of customer service via email, phone and mail. Research was also a large part for both external customers and internal customers. As for the culture, I have known several of the employees for many years and everyone is friendly. My direct supervisor is located elsewhere, however, we worked quite well together via phone and email. The most difficult part of this position was being given assignments that were outside my wheelhouse. Usually things that were supposed to be handled by some of the other specialty departments.