General Manager (Former Employee) – Fairbanks, AK – May 11, 2018
No support from corporate level. Leave you hanging. They make changes and when the changes don’t work they blame everyone but themselves. They don’t care about employees. They only care about money. The mother company is in the UK. They want all the money they can get and don’t care how they get it. Terrible company and worse upper msnagement
The company has a great opportunity to be an employer of choice with the right leadership in each department. There are already some great leaders I place. I believe that new Leadership in the area I work will change many things for the better; however the approach is leading to the risk of losing some very good, hardworkkng employees who wish to see the company grow as well.
Free bus passes or discount parking. Many employee perks
Assistant Manager (Current Employee) – Yonkers, NY – April 2, 2018
I have never seen such a wealthy and broad company that does not care much about its employees and their advancement. They have hindered many and stolen from plenty. The small stay small and the big get bigger! The management team has decreased in satisfactory levels and is very unorganized.
I enjoyed my time with the company. Unfortunately there was nowhere for me to move within the department, and it was difficult to move across divisions. Also the company does not offer tuition reimbursement. Challenging for someone who is growth-oriented / ambitious.
First Student of Philadelphia (Current Employee) – Cleveland, OH – January 8, 2018
Increase pay to industry standard. Increase health coverage so that employees can offset expenses because of low pay. Increase the base level of staff positons to facilitate a less stressful environment.
HR (Current Employee) – Cincinnati, OH – December 19, 2017
Below average pay. Very incompetent leadership that does not value diversity. Incredibly poor work environment. The company is always restructuring, everyone's jobs are unstable, morale is very low, there is no transparency, and the culture is ruled by fear.
There is little / no room to advance regardless of how qualified you may be.
First Student (Current Employee) – Buffalo, NY – November 29, 2017
Very fast pace place to work. Good management with and good team work environment.Very good at training and educating their employees.Most enjoyable part is knowing at the end of the day every student and employee made it home safely.
Customer Service Representative (Former Employee) – Dallas, TX – October 23, 2017
During my typical workday,. check in and help them with any issues they may be having such as doing follow ups or securing .I keep in touch with clients, update them on our progress and make sure they are satisfied with the service. I learned the tracking systems as well as shipping details. Management was great, Hardest part of the job was to make sure important shipments were executed due to limited time. The most enjoyable is the recognition received and great incentives.
Part Time Bus Driver (Current Employee) – Berrien Springs, MI – October 14, 2017
The drivers are under paid, they provide health benefits, but the amount you pay for health insurance takes most of your pay check. You only get 20 hours a week and paid bi-weekly, which amounts to 40 hours every two weeks. No chance of advancement within the company.
AP Manager - Regional Support/Credit Card-Concur (Current Employee) – Cincinnati, OH – October 10, 2017
They are like family. I've been promoted twice. I've learned an immense amount of knowledge working for a company with over 100,00 employees. I love my team that I manage. And, I fully enjoy mentoring & training them.
OPERATIONS SUPPORT ANALYST (Current Employee) – Cincinnati, OH – September 6, 2017
I took the job because I was laid off from my previous job. It is below my pay grade, and not in line with my career goals. My direct manager is an amazing mentor, but I feel like her talents would be better exercised elsewhere within the company. The job is a day-in, day-out routine. I've not seen much opportunity for advancement, so it seems like a job for someone without career ambitions.