All of the facilities may not be the same, but I can only speak about the one in Petal, Ms. The managers are friendly in the beginning, but as soon as you are not able to do something they start to get "stand offish!" The other caregivers are rude. They DO NOT pay for MILEAGE, which is VERY important, since you are using YOUR vehicle. They have NO BENEFITS (healthcare, etc.) They tell you to come and talk to them if you have a problem, but yet when you do they look at you crazy! They say the being certified is a plus, but they only pay you a dollar extra ($9/10), depending on the patient you're with. I wouldn't recommend this company to ANYONE!