First National Bank
Happiness rating is 61 out of 100
3.9 out of 5 stars.
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First National Bank Employee Reviews

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3.8Work-Life Balance

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First National Bank insights

Based on 128 survey responses
What people like
  • Clear sense of purpose
  • Ability to learn new things
  • Ability to meet personal goals
Areas for improvement
  • Support from manager
  • Sense of belonging
  • General feeling of work happiness
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Flexible schedule , and good entry level jobs

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Solid place to start , but advancement is poor. Salary is 8-10K lower than most other comparable banks. Very flexible with life/work balance, but going to be stuck same position with poor raises every year.

Pros

Coffee, solid work environment

Cons

Salary is poor, advancing is near impossible.
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Ok

Place was good to work. Just needs a lot of time to really get the environment adjusted. Too many chiefs not enough Indians. Was unhappy needed to leave.
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Very unequal emploerloved my job but had to contuallyfighr for my position. Coworkers showed continuous favoritism!

Very unequal employer! Not fair on hiring on qualifications! Showed continous favoritism! With upper management and upper staff. Loved my position and taking care of the customer but was not given equal opportunities!
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Benefits were only good thing. to many chiefs and not enough thoughtful indians.

need to look at reviews from a different aspect. build their employees up. preferrably experience because you become a target. not a compassionate company , definately no team work

Pros

benefits

Cons

unorganized
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No Support

I worked at FNB FOR 8 and half years. They are a sales driven bank. They have cut the staff so short the stress is just overwhelming. I would not recommend working here if you value your health.

Pros

You get an hour for lunch

Cons

Sales, pressure, short staffed
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Whack

No room to growLong hours for NO REASON.. You're overlooked it it's your very first job. You get treated like you're a child You try your hardest but dealing with people is too much

Pros

Potluck, The co-workers

Cons

Long hours
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Trust me, Do not work here. Please read

FNB as a customer service representative was the worst job I’ve ever had. When covid started everything hit the fan and the company took it out on the little people (tellers and CSRs.) You are expected to take over 80 calls a day and customers are very angry every time. The online banking sucks and FnB refuses to fix it. If you have a question you have to sit on the phone and wait for a manager and there is only 2 managers in the whole call center and they take forever. I can’t believe people trust their money with this bank. When you call in for help with your finances, there’s a good chance the person you’re speaking with has been working there for less than 3 weeks and they have no idea what they’re talking about. I could Go on and on. Lastly, they make you work a lot holidays and mandatory overtime and they don’t pay any extra. Your paychecks are always short and if you bring it up to a manager they try to make it seem like you’re a bad person. They don’t care at all about their employees they only care about how many calls you take then they try to get rid of you.

Pros

Nothing really

Cons

Call after call. Angry customers. Horrible management
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Great People with Great Problem Solving Skills

The only issue is the pay. As with all other banks in the area, personal bankers (tellers) work closely with customer's assets and do not get compensated enough for the responsibility of the position.The environment was exceedingly friendly with wonderful management. I looked forward to working almost daily.

Pros

Hour lunches (at my branch), great community, easy work, food days

Cons

pay, strict dress code
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Adequate work environment

The work environment is fast paced with exceptional coworkers. The company used to be employee centered but is much more goal oriented focusing on call volume, talk time and numbers.

Pros

great coworkers

Cons

goal centric with little regard to the employee
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Business

A typical day was relaxed but strictly business. The sergeants didn't talk or smile very much they tend to be very stern and straight to the point.
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It is basically a good place to work

It's a good place to work, had good management, pretty good pay, although it could be stressful at times. Overall, a nice clean environment to work in and good training available.There are no benefits for part time people other than holiday pay which was just 4 hours. They worked with me when I had health issues and had to be out of work.

Pros

provided lunches when we were short handed

Cons

some of the tellers were quick to get mad
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Awful

Management all the way the tier was awful. HR cared for no one but themselves. If you stood up for yourself you got fired. They warned people before drug testing. They told me they would rather hire from the outside than promote from the inside.... there was no real sense of teamwork or being on the same side.
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Clean nice atmosphere.

Not a very friendly place to work, a lot of back stabbing from the management and some workers, and they did not do much smiling. The customers were the best part of the job , helping and assisting them to the best of my ability and making their day a better one. Miss that part of the job.

Pros

Customers, hours, the town.

Cons

Unfriendly management.
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High turnover

Under staffed high turnover okay pay non competitive bonus. Manger isn’t helpful. Pipeline is over 100. Don’t want to give raise. Cant keep employees
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All work and no play

Customer service dept was constantly changing policies and management was constantly worried about stats. It was way to hostile of a department. Management was all concerned with negativity and nothing positive. They also did not handle the whole covid 19 situation well.

Pros

Great teammates

Cons

All stats very little customer service, too many policy changes, rude management
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Overall good environment

Good work environment, with learning opportunities and room for upward mobility. The staff had a positive attitude, though management always seemed wary of the sky falling if certain weekly goals were not met.
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unfair

managing branch with little staff still expected to hit all goals and complete all reports too many conferance calls and reports required I have to work 6 days a week to complete everything
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Pathetic pay and amazing environment

The people who work there are genuinely happy and friendly. I will say that you are expected to work harder and do more than any other teller at any other local bank for way less pay. They expect you to be a teller and a customer service representative and only pay you the wage a basic teller would make anywhere else.

Pros

Friendly people. Lots of training

Cons

Bad pay, low chance of advancement and everyone is replacable
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Great place to work!

They really take care of their employees in many ways! They offer many great benefits for their employees. They have great training for the teller line for advancement.
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It’s ok

Never permitted to work more than 37.5 hours per week. Even if you work on a Saturday you have to work six days and still only get 37 1/2 hours. If your hours go over they make you take a longer lunch not leave earlier.
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Coworkers are back stabbing and hard to work with

Head teller hard to work with. Very combative. Acts all friendly but gets mad when you ask for help or make a mistake. Manager could control her a little.

Pros

Close to home

Cons

Hard to go to work every day
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Overall rating

3.9

Based on 2,147 reviews
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4
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Ratings by category

3.8Work/Life Balance
3.5Compensation/Benefits
3.5Job Security/Advancement
3.5Management
3.8Culture

Ratings from women

2.7
InHerSight Score
2.4Personal Development
3.0Career Opportunities
2.7Family Support
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