CUSTOMER SERVICE REPRESENTATIVE LEAD (Former Employee) – Seattle, WA 98104 – August 18, 2018
I learned alot from this job both personally and professionally. This is the longest time i have ever spent at one job which was really cool. I loved what I did. With every phone call you are helping someone, you are making a difference in someone elses life. It was very rewarding to work here, in this specific call center we made reservations for disabled and elder folks to be able to ride the public bus.
Bus Driver (Current Employee) – Las Vegas, NV – August 17, 2018
A lot of false things they tell you in orientation about how much you can make in tips. But there are no signs on the buses that indicate that people have to. Your pretty much fighting for tips as you work continuing to lift heavy luggage and people tip if they want.
A good job if you love to drive and you love the metro area!
Transit Driver for Disabled and Vulnerable Adults (Current Employee) – Roseville, MN – August 10, 2018
Driving bus is enjoyable because I love to drive. It can be a lonely job because you never get to know your fellow co-workers. You are always driving! The clients are very challenging and interesting. They become a part of your life very easily. The communication in this company is about the worse it can get. Management does not even know what is going on. There is a big disconnect between Metro Counsel and Metro Transit.
Bus Operator (Former Employee) – Oakland, CA – August 9, 2018
Position involved low stress levels, it was enjoyable to work with the job's clients, management was very supportive as well and helpful. Para-transit is a fun company, but more pay is needed. Buses of company are also old.
Driver (Current Employee) – Norwich, NY – August 9, 2018
The place is full of drama, backstabbing, little pay,and just pure torture to be at daily. Management does not help much always short-staffed, constantly switching routes around to cover runs that there is no driver or monitor for.
Paratransit Driver (Former Employee) – Milwaukee, WI – July 26, 2018
The managers there are rude and very disrespectful and think they can talk down to its employees. Even the human resource department be in on the action. They use so much profanity you would think you're at a bar and not at work. The environment is very toxic and stressful and it's like a revolving door at that place. You might see a person one day and by next week they are gone. They also like to intimidate their employees like you don't have any rights. This is not a good company to work for and you would think the higher ups would do way more pop ups to see what is really going on behind closed doors if you know what I mean.
Great overall environment, wish I could have worked there longer. Team like personnel who helps each other work when the workload becomes strenuous. I learned a lot about customer service at this place of employment.
Location was great. Near multiple sites for public transportation
First Transit has a huge presence across the country, and the company is filled with people who truly care about both their employees and customers. The company continues to grow and add professionals to the team. It is a great team environment with everyone focused on a common goal.
Driver Operator (Former Employee) – Boynton Beach, FL – July 25, 2018
I just want to move for here the pay is not well. Thay work the driver really bad out of you. I been with frist Transit almost 5 yrars no accident the hold time I been with this company part of me want to go to ATL Frist Transit in GA I fell like I can learn more there. Tp much favorite with people that works there with management.
MARKETING MANAGER / DIRECTOR (Current Employee) – Cincinnati, OH – July 23, 2018
First Transit is a typical corporate environment. The leadership has been in place for many years and they live by their corporate culture. Safety is always at the top of minds when it comes to First Transit.