Questions and Answers about FirstEnergy

Here's what people have asked and answered about working for and interviewing at FirstEnergy.

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The best questions are directly relevant to FirstEnergy.
  • What is the work environment and culture like?
  • How are the working hours?
  • What are some tips for doing well in the interview?

31 questions

Situational interviews..tell me about a situation when...

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Come on...you're a number , get with it.

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When can I start.Any physical conditions limits.

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It is a long process. From first interviews, to orientation, it can take weeks depending on when the next class is slated to start. No less than three weeks and as much as six weeks to start. Drug tests, background checks, unpaid orientation with the staffing company, a lot is expected before you begin. Once you do start, its 4 weeks in the classroom learning outage training and whatever your specialty is. Then its 4 weeks in nesting where you use the software, what you learned in the classroom and the softphone, taking customer calls under indirect supervision. Then you are on the floor as an agent, but a contracted agent. There is a big difference between being a hired union employee and a being contractor working for First Energy through a staffing agency. You have different benefits, different hours, and are not paid for company holidays. The staffing agency handles your benefits and paychecks, so be very careful to read over the benefits they offer because your check may be much smaller than you intend for it to be. Also, you are expected to turn in time sheets weekly, so you need to pay careful attention to detail.

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10 hours per day, sometimes up to 12

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More readily available assistance for irate reps

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Excel...microsoft office...corporate I2k program

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I was not offered any benefits the job was only seasonal.

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