First Health is a good place to work but struggles in the area of salary especially for the information systems team. Lots of time spent in meetings. Work distribution could be handled more evenly among team members. I have enjoyed my time here and been given opportunities to advance my career.
The job itself is exciting and different each day. Interacting with patients and co-workers is what really makes it worth it. I just wish the management were on the same page. No more favoritism, please.
FirstHealth "cares for people", Foundation members, underserved, employees, communities, all
Public Relations Coordinator (Former Employee) – Pinehurst, NC – October 26, 2018
Stellar not-for-profit health care system, medically based fitness centers, care close to home in 17 counties of rural NC. 8:30a - 5p hours with flexible schedules for lunch, appointments, etc. Evening and weekend hours for events but comp time was provided.Department is non-patient care, but responds to media, disaster hot line, etc calls. Great, caring management
Benefits, salary, location, management
Strong personalities required in Corporate Communications career
Medical Office Assistant (Current Employee) – Pinehurst, NC – September 25, 2018
I loved working for First Health and all of the great things I learned while working with them. I learned the Athena Computer system, Epic Comupter system, Management was great. Also, learned more about patient care. The hardest part of my job was all of the sick people but the most enjoyable part was helping all of the sick patients.
FirstHealth was an awesome place to work. The really supported staff to advance in their jobs. They paid for me to get my CPC license and compensated me for that as well. The benefits were fantastic, management was supportive and just a great and fun place to work. You worked hard but you enjoyed it.
A typical day in my department is productive. I work in registration, and given the other co-workers depends on how great my night goes. In our department, there are many people who "play" many different roles-however it seems like the new hires are treated better than seasoned employees. The hardest part of the job is the interaction with sick/hurt people, and the lack of communication with nursing staff. Some nurses are wonderful, while others seem to feel that a registrar is on the bottom of the totem pole in this environment.
Housekeeper (Former Employee) – Rockingham, NC – July 18, 2018
I did housekeeping out there and hated it! I only lasted a month out there. The nurses and doctors think they are all made out of gold and turnt their noses up at you if you were below them! Didn't like the environment I was in at all so that was enough for me to leave.. They also talked about the patients once they leave which was so unprofessional..
As long as you’re fine being a number, you’re good!
Director Patient Care Services (Former Employee) – Pinehurst, NC – July 13, 2018
Everyone is a number at FirstHealth. I was in administration for years and would hear senior leaders talk about eliminating positions like it was nothing. I made more money at FirstHealth than ever expected. They pay Assitant Directors and up great with huge annual bonuses. The bonuses for the C-Suite Administration is ridiculously high, however. Some of their bonuses are higher than the cafeteria and environmental services employees annual salaries.
Great salary and huge bonus for leadership
No matter what line of garbage you’re given, just know you’re only a warm body to administration.
FirstHealth is a closed culture. Most employees have lived nearby for years
Unknown (Former Employee) – Pinehurst, NC – July 12, 2018
Since FH is one of two large employers in Pinehurst, the salaries aren't competitive, unless you're a doctor. Hourly employees are hen pecked by more senior employees at the same level, as well as managers.
There are exercise facilities onsite, but you have to pay a monthly fee. There are no employee discounts.
If you're not a member of the board or a well known physician, forget about recognition or promotion.