FirstService Residential Employee Reviews

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3.0
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Great coworkers but weak pay
Manager (Former Employee) –  New York, NYSeptember 17, 2018
Considering the fact that FSR is a giant in it’s industry, it is very unfortunate when it comes to their employees.
There is no work-life balance, it is mostly work and work. The compensation is weak, in comparison to your duties.
Pros
People, team outings
Cons
Pay, work-life balance
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2.0
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Stressful and underpaid position
Property Manager, Portofino Condominium (Former Employee) –  Hollywood, FLSeptember 14, 2018
Company underpaid accounting staff. No career advancement. property management has a better career path but certain buildings are better opportunities than other buildings.
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3.0
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Typical Day
HOA Association Manager (Current Employee) –  San Antonio, TXSeptember 13, 2018
There's always something new in HOA Property Management. The duties I love most are working with Boards and making sure that the residents are enjoying their living experience in the Community.
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3.0
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FirstService is a good company to work for.
Property Manager (Current Employee) –  Eatontown, NJ 07724September 12, 2018
All three review were very satisfy. FirstService is a team building company that works together with their managers to get the job done. They all way;s put the community first,
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5.0
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A typical day at work
Property Manager (Former Employee) –  Brooklyn, NYSeptember 11, 2018
My day should start at 9am but I usually get into the office by 8:30am.
Every Monday I meet with my superintendent for a follow up on anything the happened over the weekend that I need to be aware of.
Check all my messages and return the ones that needs a call back
Check my emails and make the necessary response through out he day
Meet with shareholders that may have an issue
issue work tickets
Meet with the board of directors
Meet with contractors regarding the capital improvement work the needs to be done.
Process payroll
Approve invoices
Upload bills to avid for payment
Pros
Working on site
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5.0
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Liked working with customers
Boathouse Attendant (Current Employee) –  Candler, NCSeptember 10, 2018
Great job for me and enjoyed working outdoors. The responsibilities were easily managed. Hours were flexible. Management was very easy to work with.
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3.0
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Collaborative
Portfolio Community Manager (Current Employee) –  Sacramento, CASeptember 8, 2018
We often relied on each other in the office. Either as coworkers or superiors, but a lot was lacking in overall corporate direction as it seemed as if each office or location conducted business differently.
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3.0
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Company fails to follow its own mission statement quite often
On site Manager (Former Employee) –  Ft. Pierce, FLSeptember 7, 2018
Company forces its procedures on the associations which they work for, instead of working with the associations to accommodate them. All too often the fact that we work for the associations and that the associations don't work for them.
Pros
none
Cons
Too many errors created by the bookkeeping area.
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1.0
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Worst employer to work for
Front Desk Manager (Current Employee) –  Hollywood, FLAugust 29, 2018
Do not recommend anyone to work there. It's a company that does not value the employee but their managers who cause them to lose properties. You have to earn your vacations, no growth for lower level positions,
Pros
Some great benefits
Cons
Managers are not good one reason they losing properties than ever
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5.0
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Buen ambiente de trabajo. Estabilidad y oportunidad de promocion
Operations Manager (Former Employee) –  Miami, FLAugust 25, 2018
Buen ambiente de trabajo. Estabilidad y oportunidad de promocion
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3.0
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Fun work place
Community Portfolio Manager (Current Employee) –  Sacramento, CAAugust 24, 2018
The work environment is kept positive.
Upper management works hard to attain employee rapport.
There are many employee appreciation events
The work load is heavy for the pay
The hours are somewhat flexible.
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4.0
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good professional place to work
Front Desk supervisor (Current Employee) –  Hollywood, FLAugust 24, 2018
Great management, great team to work with. Everyone helps each other out to get the the tasks done. We all feel like a big family that works together to represent a brand.
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4.0
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Overall Decent Job
Customer Care Tier III (Current Employee) –  Las Vegas, NVAugust 23, 2018
Typical day would be mainly on the phones pretty much back to back. With 2 fifteen minutes break and one half hour lunch. Paid time off is accumulated. Very flexible with taking time off. Local team leads are wonderful the other managers are more micromanaging.
Pros
Paid time off. Flexible with scheduling.
Cons
Micro managing, very poor communication on updates.
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5.0
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Interacting with clients
Community Association Manager (Former Employee) –  Miami Beach, FLAugust 22, 2018
The best part of working at FSR was being able to interface directly with clients and being given the independence to manage your property within the confines of the organization.
Pros
Independence
Cons
Long hours
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3.0
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Lack of Support
Assistant Property Manager (Current Employee) –  New York, NYAugust 21, 2018
Lack of support and leadership from the team leader. Hostile environment at times.Typical day is fast paced over 100 emails dealing with vendors and residents.
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4.0
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Great working environment
Maintenance Technician (Former Employee) –  Miami, FLAugust 20, 2018
Unfortunately due to relocation I had no other choice but to get transferred to a property closer to home and as well as staying with the company. Soon after I had the opportunity to become a property manager with another company.
Pros
Great people
Cons
none
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2.0
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Portfolio assisgned to were crooks
Assistant (Former Employee) –  Orlando, FLAugust 20, 2018
Management would verbally demand specific accommodations for a specific group that were against company and or association policies. If you failed to adhere, you were fired and if you had any knowledge of what was occurring and the legalities, they would transfer or release you with a payment to stay quiet.
Pros
paycheck to look forward to
Cons
no raises, no support, no opportunity for growth, cannot trust ANYBODY
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3.0
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tourist orientated
Common area cleaner (Former Employee) –  Miramar, FLAugust 19, 2018
routine orientated, arrivals and departures, schedule varied according to events in conference rooms, busy, fun place to work. Lots of people from different places and cultures.
Pros
healthcare
Cons
short breaks
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3.0
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Job
Front Desk Agent (Former Employee) –  Miami Beach, FLAugust 19, 2018
It is nice until you get discriminated and management doesn't do anything about tell you to work more and lock it away like nothing happen. It is a really slow place and some nice people here and there.
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1.0
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Not the best place I have worked
Transition Manager (Former Employee) –  Houston, TXAugust 18, 2018
I would not work again at FirstService. Little opportunity for advancement, and no support for the employees. Pay is very low for the expected product, and no training for your position, unless it is for one of the accountants. They have excellent emlployees, but I saw little recognition given.
Pros
Possibly location
Cons
No management support
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Overall rating

3.5
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