If its your only choice...
FINANCIAL SERVICES ASSOCIATE I (Former Employee) – Little Rock, AR – October 16, 2018
If you have never worked in a call center, you should just to see what call center employees have to deal with daily. This is just like every other call center ever. They claim that they are putting a new type of work environment and culture into practice. No, they tell employees that to try to limit turnover. New division starting for answering calls for a big online bank. Jointly managed with bank client and all mgmt well paid. Phone reps not bad pay, but could have been better. Division head overseeing project promised me a specific position, reneged and apologized. I could not get over that broken promise and was let go a few months later after voicing my opinion of how the rollout was managed to the people around me. If you decide to work here, GET ALL PROMISES IN WRITING!!! Or just don't let it bother you. A union would be a welcome addition, but would be uphill battle to get more than half of employees to sign on to it.
management, call center environment, unkept promises