FIS Global Employee Reviews

Found 922 reviews matching the search See all 1,395 reviews
Sort by: Helpfulness | Rating | Date
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Leadership
Call Center Supervisor (Current Employee) –  St. Petersburg, FLSeptember 7, 2018
Claim work/life balance but required to be there at least 9 hours a day whether you take lunch or not. Little to no recognition of accomplishments. Quarterly awards based on popularity.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Job Security declining
Application Development Manager (Former Employee) –  IllinoisSeptember 6, 2018
FIS is extremely heavy with administrative requirements with more processes and requirements being added each year. Over the last 2 years, changes in management and specific business direction have led to greater and greater uncertainty for the direction of products and the future of jobs. This has played out repeatedly with key resources being laid off - making job security for those that remain, more uncertain - even though the workload continues to increase.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Too Strict and unstable
Credit Customer Service Representative (Former Employee) –  Little Rock, ARSeptember 3, 2018
The rules were constantly changing. The pay was good as long as you worked the overtime. Management was not bad, they were understanding and willing to help as much as possible. But the rules were just constantly changing and i felt the my job was always on the line, like i was walking on eggshells at work, and anyday could be my last day working there.
Pros
Family environment
Cons
Mandatory 10 hours overtime
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Plenty to learn, but little advancement opportunities granted
Account Administrator I Relius BPaaS (Current Employee) –  Jacksonville, FLAugust 27, 2018
Having much to learn and always kept busy. The time demands just no longer fit. Learning more than one software is a plus. The ability to work from home is also a plus.
Pros
Knowlege growth
Cons
Pay
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Rewarding experience
Employee Engagement Intern (Former Employee) –  Orlando, FLAugust 22, 2018
FIS as an institution provides an avenue for its employees to think outside the box. I was equipped with lots of HR management skills that I have utilized thus far.
Pros
Classy organization
Cons
None
Was this review helpful?YesNo 1Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
fun place
Temp-to-Hire Worker (Former Employee) –  San Antonio, TXAugust 21, 2018
FIS is a fun place to work at, managers are helpful and knowledgeable. Scheduling can vary upon individuals as needed which is helpful. The most part a typical day is exciting and not boring.
Pros
contests for productivity
Cons
no cons, enjoyable
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It was a very fast paced atmosphere.
Call representative (Former Employee) –  Tuscaloosa, ALAugust 21, 2018
As a call service representative my job was to help the customer review their benefits and assist them with any problems they may have. the hardest part for me was learning how to multi-tasking on how the phone and the computer but I got the hang of it.
Was this review helpful?Yes 1NoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Not a good place to work
Customer Service (Former Employee) –  FloridaAugust 19, 2018
Working for this company as a customer service associate was like jail. The work itself was not challenging but the company culture was a nightmare. The instruments used to measure your daily and monthly metrics were not accurate and management were so consumed with small petty things they could not focus on important things like proper training and retention.
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
All about STRESS
Risk Analyst II (Former Employee) –  Jacksonville, FLAugust 17, 2018
If you are looking for a high stress job this is the place.
No bonuses, no advancement, no job security (watch out for the interns!)
They love to train interns to do your job and then can you and hire the intern for $30,000 less than they are paying you!
A lot of travel, a lot of stress, not a lot of benefit to the family or the individual.
Pros
Decent Salary
Cons
Lots of STRESS, to much travel, no forward movement.
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
not a nice place to work now
System Administrator (Current Employee) –  Saint Petersburg, FLAugust 11, 2018
This was a pretty good place to work in the past. With last merger it seems that they became less employee friendly. They instituted a policy of no merit increases unless the employee has an excellent review, then they made getting the excellent almost impossible. I think manager had a rule of only one or two to receive increases.
Was this review helpful?Yes 1NoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Productive
Customer Service Associate I (Current Employee) –  Saint Petersburg, FLAugust 9, 2018
A typical day was talking to people from all over the world and other countries, Receiving 60 or more calls in a day. The most enjoyable part of the job is knowing about banking and financial matters
Pros
Incentives
Cons
Mandatory Overtime
Was this review helpful?Yes 2NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good culture within the call center
Private (Current Employee) –  Tempe, AZAugust 3, 2018
I work in the ProNet division and love the culture within the call center. Days are stressful and busy, but the culture makes up for it. You will learn a lot here and use it as a great launching pad for your next job.
Pros
Everyone willing to share information, great opportunity to learn more than you will anywhere else.
Cons
Pay, bi-monthly paychecks, and little room for advancement
Was this review helpful?YesNo 1Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
This is a good job to help you get stable
Customer Service Associate I (Former Employee) –  Little Rock, ARAugust 3, 2018
The best thing about the company are your co-workers. The pay was ok initially but they could pay more. There is room for growth but It might not be what you would want to do for the rest of your life or anything. I would recommend this job to college students or people who don't have a lot of life demands.
Pros
vacation time is given to you up front
Cons
you can't use the restroom unless you are on break or lunch
Was this review helpful?Yes 3NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
too much travel for little pay and no responsibilities
account manager (Former Employee) –  milwaukee, wiJuly 30, 2018
traveled extensively for the job.
given more responsibilities but no pay increases
executives and management was off site and difficult to communicate with due to not being in the same location
Pros
travel and good dinners
Cons
too much travel, boss was an idiot
Was this review helpful?Yes 2NoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fis
Sales Executive/Strategic Account Manager (Current Employee) –  Saint Petersburg, FLJuly 27, 2018
FIS strives to be a better company. They do this through internal education and rely on the strengths of it's employees. They try and recognize them by their management team
Was this review helpful?Yes 1No 1Report
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work!
Programmer Account Services Associate (Former Employee) –  San Antonio, TXJuly 26, 2018
What an amazing place to work! You're never too experienced to learn something new. The trainings and personal buisness development are out of this world. They take the time to help get you where you want to go. I can't imagine being anywhere else!
Was this review helpful?YesNo 1Report
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Ehhh
IT Security Senior Manager (Former Employee) –  Jacksonville, FLJuly 25, 2018
Some managers are psychopathic. I was seriously stressed out and I think their layoffs were handled very poorly. I didn't see a great deal of valuable feedback.
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
No security or home life
Call Center CSR (Current Employee) –  Saint Petersburg, FLJuly 24, 2018
The benefits and pay are great. The job itself is pretty typical customer service. The downside is there is so much mandatory overtime you have no life outside of work.
Was this review helpful?Yes 4No 1Report
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Its a job
CONTRACT AND BILLING ANALYST (Former Employee) –  St Petersburg Beach, FLJuly 24, 2018
No complaints but nothing really great either. It was an average job with not much room for advancement unless you were at the corporate headquarters.
Was this review helpful?Yes 3NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Your typical call center
Call Center Customer Service (Former Employee) –  Little Rock, AR 72212July 23, 2018
There are so many rules to follow and if you make one mistake, you can be in trouble for it. Shifts and rules are constantly changing. They can make you work when they want and change your shift when they want.
Pros
Free food during holidays
Cons
Shifts and disciplinary action can change with no warning
Was this review helpful?Yes 3NoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at FIS Global. Our community is ready to answer.

Ask a Question

Overall rating

3.5
Based on 1,395 reviews
5336
4486
3321
2110
1142

See reviews about

3.4Work/Life Balance
3.5Compensation/Benefits
3.2Job Security/Advancement
3.2Management
3.3Culture

Diversity score

55out of 100

The Comparably Diversity Score tracks how positively diverse employees rate their experience at FIS Global.

Powered by Comparably