Fiserv Employee Reviews

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4.0
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Productive work environment
QA Analyst (Current Employee) –  Dublin, OHFebruary 18, 2019
Very production orientated. Fiserv employees are able to work at home twice per week, after a 6 month training period.

They have a very extended training period in which they educate you on their culture.
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1.0
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Horrible
SENIOR IT BUSINESS CONSULTANT (Former Employee) –  Atlanta, GAFebruary 17, 2019
Horrible organization. 24 Months of misery. The ineptitude was mind-boggling. The culture was horrendous. No one co-operated with anyone and nothing got done. Workers working at home hoarded information in attempt to remain irreplace-able, and thus be able to still work at home.
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4.0
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Fiserv
Advertising Director and Copywriter (Former Employee) –  Atlanta, GAFebruary 14, 2019
I worked for SSI (Stockholder Systems Inc.) which became Servantis. Years after I left, it became Fiserv. I do not know anything about this company since it became Fiserv.
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4.0
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Great Company which cares about their employees
Senior Project Manager (Current Employee) –  Austin, TXFebruary 13, 2019
On short term contract with Fiserv at the Austin, Texas facility. Incredible company and benefits, including work / life balance.
Pluses:
- Steady work hours 40 hours - no forced overtime
- Company well organized
- Upper Management supportive and engaged
- Colleagues friendly and ready to help new people.
- Work at Home options available - excellent work life balance.

Would contract with Fiserv again.
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5.0
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16 years employed there. I loved it.
Collections Specialist (Former Employee) –  Columbus, OHFebruary 12, 2019
Jeans everyday, advancement, good incentives, decent wage, decent benefits. Easiest to do is come in do your job and leave.
Incentive program is based off of what you do vs what your peers do. Top 10 in your group. They have banquets for top 10 and it's always somewhere nice and then they take you on outings like, hockey, baseball games, dinner theaters. I was always a top performer and I enjoyed it all.
Pros
Jeans everyday, in house cafe.
Cons
Benefits are high.
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4.0
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Worklife at fiserv
Card Services Representative (Current Employee) –  Alpharetta, GAFebruary 11, 2019
The pros of working with this company is that it is a lot of opportunity within the company to grow. The cons is there are so many moving parts to the company and clients expect you to know every one of them.
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4.0
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Good place to work but the salary is not so great.
I just work here (Current Employee) –  New York, NYFebruary 11, 2019
Great job and I enjoy my work. However, the pay can be better. Great manager. Clean work space and work balance is a plus. A good group of people who work there.
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1.0
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Fortune 500 - devaluation of employees
TECHNICAL CONSULTANT/SENIOR TECHNICAL TRAINER (Former Employee) –  Corvallis, ORFebruary 11, 2019
Management was too far removed to understand what I actually did to contribute to the company. Started out on a team of 10 and was reduced to only myself to run the whole department. Didn't receive a SINGLE raise in 12 years despite winning many employee awards and accolades from all other departments.
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3.0
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Productivity is high at fiserv
Associate (Former Employee) –  Houston, TXFebruary 8, 2019
It was a short wonderful experience working in Fiserv. Their senior staff and management board are quite friendly and are always willing to help out in times of difficulties.
Pros
Sometimes free lunch
Cons
Short paid breaks
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2.0
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No Go
Web Development Team Lead (Current Employee) –  West Valley City, UTFebruary 8, 2019
I would not work for Fiserv again. They do not promote from within and their compensation is below average. They will lay off a full division without letting anyone know why or a transition period and taking some of the staff on for the transition. Despicable company to work for.
Pros
After fighting for software you will get what you eventually need.
Cons
Compensation, Management
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1.0
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micro managed
Customer Service (Former Employee) –  New York, NYFebruary 5, 2019
would not suggest anyone working there as a temp. they treat temps like they are worth nothing. they are not accommodating to personal needs. the jobs itself was not bad
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3.0
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Little stressful
Staff Software Engineer (Former Employee) –  Sunnyvale, CAFebruary 4, 2019
A typical day of work includes working on sprint items and prioritizing the production issues reported by customers as well as Clients. Feature Releases happen on a quarterly basis but there are other type of releases(emergency,client integration) happen between the quartely releases.
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3.0
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Work from home
Senior Market Research Analyst (Current Employee) –  Schaumburg, ILFebruary 4, 2019
I really enjoy working from home and having the flexibility to change my hours due to doctor appointments or my children's schedule. Working evenings or weekends was never an issue for me.
Pros
work from home
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1.0
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cutthroat
Analyst (Former Employee) –  Dublin, OHFebruary 4, 2019
There are many good people at this company. it's huge and getting bigger. There are also leaders who have no connection to or understanding of the work being done on the ground. When questions about resources and personnel needs to match the quantity of work come up, that will be ignored. You can work your tail off, and show good results and meet or exceed your goals, but it won't matter if the wrong person has a different idea of your worth. The culture is so-so. Depends on your business unit. They are unorganized when it comes to different units working together, and random, arbitrary org changes that make no sense seem to be the way of life. They're kind of a google wanna-be because they are a tech company, but the culture hardly matches up with modern tech organizations.
They are also not environmentally friendly, despite their claims.
Pros
Lots of good people, diverse organization
Cons
Short term focus, lack of employee or client focus, those good people are left to herd cats, improper support for ever changing product environment, not environmentally friendly
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2.0
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Overall
Job Balance (Former Employee) –  Indianapolis, INFebruary 4, 2019
I enjoyed working there at first, then it became people treating me different, because i was not a full time hire on, so therefore i had to find something else. Job balancing there was difficult at first but then got the hang of it, but the bosses are not very helpful
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5.0
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Provided the clients’ customer proactive outreach and timely responses to service and product solution inquiries, using multiple media channels l
Customer Service Representative (Current Employee) –  Hickory, NC 28602January 31, 2019
Provided the clients’ customer proactive outreach and timely responses to service and product solution inquiries, using multiple media channels including telephone, e-mail or online chat, in an - inbound or outbound - service center consistent with established service and quality standards
Pros
Free drinks coffee
Cons
Very sructured
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3.0
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Worklife balance
Sr Data Analyst (Current Employee) –  Brookfield, WIJanuary 31, 2019
Fiserv has a great worklife balance but the advancement opportunities are lacking. Changes occur frequently which is to be expected but senior leadership is unsure which direction is best.
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5.0
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Fast Paced
Strategic Service Partner (Current Employee) –  Milwaukee, WIJanuary 30, 2019
Company is very fast past. Strong believe in work/life balance. They continue to grow and expand their product portfolio by acquiring new companies.
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2.0
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What I learned
Recording Reviewer/ Title Resolution Associate (Former Employee) –  Rocky Hill, CTJanuary 30, 2019
This company is no longer in business. When I was working there, roughly 85% of their work was transferred overseas to India to save money. They realized that plan didn't work and sold it to another document recording agency a few years later. But it was not a bad environment to work in at all. The people were pleasant and everyone seemed to get along.
Pros
Friendly staff
Cons
multiple shifts - not that many desks
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5.0
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Tier 1 Tech Support
Tier 1 Tech Support (Former Employee) –  Chantilly, VAJanuary 28, 2019
Had the best time here loved this place. It was very fun working with the people and management. Easy job loved to do it. Not hard at all. A lot of people come and go
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Overall rating

3.5
Based on 1,761 reviews
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3.4Work/Life Balance
3.4Compensation/Benefits
3.1Job Security/Advancement
3.0Management
3.3Culture

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