Fiserv Employee Reviews

3.5
Overall rating
Based on 1,585 reviews
Ratings breakdown
5355
4530
3385
2165
1150
Sort by: Helpfulness | Rating | Date
Found 1,356 reviews matching the search See all 1,585 reviews
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Nice
Back Office | Customer Associate (Former Employee) –  Dublin, OHAugust 18, 2018
Good work environment. Great pay. Pay for back office is $16hr. Flex time work schedule. Basically, you don't have a schedule except for be at work by 9a and work a 8hr shift and you're not late. Lunch is also flex time which is between 30 minutes to 2 hours.
Was this review helpful?YesNoReport
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great People but management only looked out for themselves.
Senior Software Engineer (Former Employee) –  Indianapolis, INAugust 18, 2018
The people there are pretty great but management only looks out for management. Managers do not always know what's going on and some have long outdated visions of technology they cannot go beyond.
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Don’t work here
E-payments Rep (Current Employee) –  Hickory, NCAugust 17, 2018
Don’t work here. They don’t care about you unless you’re their “favorite” I use to love working here until the end of last year. It all went down hill. The drama is absolutely AWFUL, management lies, are rude, disrespectful and half the time they don’t even help and will sit there and talk bad about their workers to each other. The customers have got so much worse. They’re very verbally abusive & they don’t want to take fault for something that they did for Bill Pay being self serve only but the bank doesn’t want to do anything about it. You get burned out after awhile. They will mess up your paychecks then blame it on you, sometimes refused to fix it. This job is very stressful. I could go on and on and on about this job. If you care about your sanity, don’t work here because it will be ruined.
Pros
Free drinks, cafe but the food prices are too high sometimes
Cons
Too many to list
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work for.
Receptionist (Former Employee) –  North Hollywood, CAAugust 16, 2018
Great people to work for and a fun place.
I learned how to work a switchboard.
Management were GREAT!
Good workplace culture,
There were no hardest part of the job.
The most enjoyable part of the job were the people I work with.
Was this review helpful?YesNoReport
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
great
Warehouse Worker (Former Employee) –  Indianapolis, INAugust 13, 2018
Learned a great deal with this company, ability for advancement and compensation. Growing company with diversity. Long hours of standing and pulling orders.
Pros
growth
Cons
pay
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Very stressful, non-appreciative of temp employees
Data Entry Clerk (Former Employee) –  Williamsville, NYAugust 13, 2018
Worst job environment I have ever encountered. Temporary employees treated poorly, yelled at, ignored, and blamed for process problems that were not under their control.
Pros
none
Cons
Stress, managers yelling at employees when things go wrong
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Sr. Business Systems Analyst - Technical (Former Employee) –  Parsippany, NJAugust 13, 2018
People are nice and helpful, too many meeting and not enough time to do the job. Miss managed. No monetary rewards. Salary never increases compare to market. Very few employees in US.
Pros
Nice people to work with
Cons
Poor management. Salary increase is very bad, no bonus.
Was this review helpful?YesNoReport
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
never would go back
Helper/Assistant (Current Employee) –  Shoreview, MNAugust 10, 2018
management like to string you along
only certain people get what they want
very stressful to do your job in the place we had to work in
i would not go back
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Friendly work environment
Software Engineer (Former Employee) –  Austin, TXAugust 9, 2018
I was hired to head a special project and was given a lot of autonomy. My managers were non-technical but really great problem solvers and great at empowering their team.
My time at Fiserv was successful and it greatly helped my career development.
Pros
friendly co-workers, great managers
Cons
not the best compensation
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Highly Focused on Revenue and Stock not Employees
Sales (Current Employee) –  Philadelphia, PAAugust 7, 2018
Significantly changed company over time; Management is out of touch with boots on the ground team. Strong backlash if disagree with any direction. No training and no management support for new hires.
Pros
Good Stock
Cons
See Above
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great Place to work
Human Resources Manager (Former Employee) –  Alpharetta, GAAugust 6, 2018
HR area is very progressive, team camaraderie is great
Heavy emphasis on networking with peers, business
Fiserv Alpharetta is a renovated facility, where employees like to go and work for.
Pros
Gym, Laundry, Good cafe services
Cons
Constant Org changes
Was this review helpful?Yes 1NoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fast paced
ADMINISTATION ASSISTANT (Former Employee) –  PHX, AZAugust 6, 2018
If you can stop on a dime and change directions, you'll be fine. Be prepared to be flexible with minimal instruction or collaboration. Constant shift of priorities and expectations.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Check processing was very busy at the time
Check Processor (Former Employee) –  Kansas City, MOAugust 5, 2018
Fiserv was the usual check processing environment at the time. This was before the electronic transaction culture so the number of checks processed daily was high
Pros
Time goes by fast
Cons
Not many advancement options
Was this review helpful?Yes 1NoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Great place to work
Director of Shared Service (Former Employee) –  Alpharetta, GAJuly 31, 2018
I believe overall the Fiserv culture reward hard work, and values internal cross functional promotion. Certain departments are more challenged at providing a work life balance but most do well.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good company
Software Analyst (Former Employee) –  New York, NYJuly 28, 2018
Not a top tier technology company
I did learn much about the business. Not much relevant technical training offered.
Upper management is deeply attached to the original software which is over 20 years old. In addition the system was coded in a language no longer used.
Management is resits change
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Fun work atmosphere but can be time consuming depending on position.
Security Operations Analyst Tier III (Current Employee) –  Alpharetta, GAJuly 27, 2018
Typical work day can be very busy but you work with a lot of different departments troubleshooting issues. This leads to a very comfortable atmosphere where everyone can interact.
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Good, stressful place to work
Customer Service Representative (Former Employee) –  Dublin, OHJuly 25, 2018
It's a call center, so you'll be answering back to back calls about fraud alerts..disputes, card activations, travel exceptions, and everything to do with cards. Management was okay. Some better than others. The mandatory overtime was ridiculous. They didn't work with me at all and threw it on you with no notice, which makes it hard to pick up your child at day care or plan anything. It was fairly easy and you can make a lot of money working unlimited hours.
Pros
unlimited overtime
Cons
mandatory overtime
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
Work environment good but no management support.
Customer Service Level II (Former Employee) –  Stafford, TXJuly 24, 2018
This was a good place to work but management was not supportive at all. No opportunity for advancement but the flexible hours are good. Easy going work which allowed for additional projects.
Was this review helpful?YesNoReport
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
stressful call cernter environment
Customer Service Representative (Former Employee) –  Dublin, OHJuly 23, 2018
I did not like working their and the pay was low . Tjhey did provide lunch with a nice salad bar for a low cost cost which kept you from having to drive some where every day
Pros
lunch was provided for a cost and health insurance
Cons
low pay stressful work place
Was this review helpful?YesNoReport
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
no comment
Data Delivery Transmission Analyst (Former Employee) –  Johns Creek, GAJuly 19, 2018
No comment. Nice place to work. Started working there in 2006 when they were located in Norcross. They eventually moved to Johns Creek and Alpharetta.
Was this review helpful?YesNoReport
Claimed Profile

Want to know more about working here?

Ask a question about working or interviewing at Fiserv. Our community is ready to answer.

Ask a Question

Ratings from women

2.6InHerSight Score

2.5Personal Development

2.6Career Opportunities

2.8Family Support

Women rate the female-friendliness of their workplaces on InHerSight

Powered by InHerSight