FlagStar Bank Employee Reviews

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Fast food lifestyle
GENERAL MANAGER (Former Employee) –  South CarolinaApril 22, 2018
Fast food management was hard work and long hours for low pay. Hourly managers and employees were worked extremely hard for little financial benefit.
Pros
free meals for managers
Cons
poor work life balance, unmotivated work force, sometimes worked close and then open with only a couple of hours of sleep.
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Wish I still worked there - Jill B
Sr Programmer Analyst/ETL Developer/Datawarehouse (Former Employee) –  Troy, MIApril 16, 2018
Wish I still worked there. Coworkers are awesome. Benefits are awesome. Management is caring. Cares about the community and it's employees. Keeps up with the technology
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managers are awful
DE Underwriter (Current Employee) –  Bellevue, WAApril 14, 2018
The management for this company does not support employees and only looks out for themselves. Very ridged on employee requirements. Would not recommend.
Pros
none
Cons
everything
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great mortgage bank!
Mortgage Loan Clerk (Former Employee) –  Valhalla, NY 10595March 28, 2018
Processed loan packages to interested clients.
Booked Mortgage loans on Pro-Vantage System and Mor-trac
daily data entry operations and phone calls.
Pros
Great people
Cons
no parking
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Great place to work
Records Manager (Former Employee) –  Troy, MIMarch 26, 2018
Great benefits and training. I received training in the banking related regulations, and industry leading standards (NIST, ISO, etc.). Great place to work.
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Productive and positive team work enviroment
Claims Mitigation Analyst (Former Employee) –  Troy, MIMarch 20, 2018
Managers, auditors and everyone worked together as a team to get all files handled correctly and efficiently in a timely manner. Everyone encouraged one another to help each on any tasks.
Pros
Friendly work enviroment
Cons
Being laid off
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Good working experience in financing company
Senior Business Analyst (Current Employee) –  Troy, MIMarch 19, 2018
Nice work environment and enjoyed working at Flagsar bank
and got mortgage and financing company experience.
Nice work place and encouraging management.
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Great company, poor leadership
Lead Access Governance Analyst (Current Employee) –  Troy, MIMarch 15, 2018
workplace culture is good, was given many opportunities to learn a lot. they only work 7.5 hours per day (37.5 a week). Its nice having a branch at work and you are encouraged to go during work.
Pros
7.5 hour work day
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none
Senior Underwriter (Former Employee) –  Bellevue, WAMarch 13, 2018
no, I do not wish to provide this information. all the companies I've worked for are excellent to employees and I am not comfortable providing any other info
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Flagstar Bank is a great employer
Benefit Coordinator (Current Employee) –  CupertinoMarch 11, 2018
Flagstar Bank provides great benefits including health benefits, dental, vision, life insurance, stock purchase plan, STD and LTD. They provide a good working environment for their employees with opportunity to grow.
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Lower pay for the industry, not advanced on technology
Relationship Banker (Current Employee) –  Farmington Hills, MIMarch 4, 2018
Pros: Good health insurance, 3 weeks PTO which includes vacation/sick time, 10 bank holidays per year

Cons:
1. If you're a new employee, no chance you'll be a able to take a vacation around holiday time, and you'll be working most Saturdays. 2. Management can come in/leave earlier/later, not always present or there to help.
3. Work week is 37.5 hours and they don't want you to have any more than that. If you want to work less, it could be great, but if you're trying to make more money - not ideal.
4. It's a sales position. Sales goals, pressure from management is a huge part of you day, you have to product push and make phone calls to exciting and new clients (cold calling included).
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Fun place to work
Mortgage Servicing Specialist (Former Employee) –  Troy, MIMarch 1, 2018
Customer service very busy most of the time had a lot of pros we had overtime almost every week the training for this position took about 3 weeks so that was a plus because they really made sure that everyone understood everything.
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Horrible place to work.
Senior Loan Officer (Former Employee) –  Fort Worth, TXFebruary 20, 2018
Stay away from Flagstar Bank. Don't do it! Keep very far away, especially if you are in the Mortgage Banking Group. The management group has no idea how to operated a business and create a platform for operating mortgage banking loan officers. They totally hang you out to dry. You are told you will receive everything you need to operate your new business in your established market and then you find out they lied to you. They hang you out to dry with no support and after they have lied to you about the support you were going to get they let you go because you didn't measure up. And then they try to sue you to recoup wages, because they think they did nothing wrong. The story is way bigger than this small message I am leaving here, just avoid this place. You can do way better.
Pros
none
Cons
too many
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Na
Licensed Relationship Banker (Current Employee) –  MichiganFebruary 1, 2018
Very sales oriented and "clicky". Advancement based on who you know and not your talents and abilities. Poor training and processing systems are outdated, cumbersome and slow.
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Sales Driven
Assistant Branch Manager (Former Employee) –  Walker, MIJanuary 20, 2018
Good company to work for. Able to advance within the company and training in many areas is top notch. Outbound calling is a must and revenue building sales needs to be met monthly.
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Mostly good people
Senior Program Management Consultant (Former Employee) –  Troy, MIJanuary 17, 2018
Mostly good people but a bit too competitive. Middle Managers were just that and not strong leaders. No established processes and procedures. Behind on technology solutioning of business processes.
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Great place to work
Mortgage Loan Officer (Current Employee) –  FloridaDecember 28, 2017
Great place to work. Able to originate loans in all 50 states. Flexible hours. Able to work from home as needed. Good benefits which include stock options.
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Good Place to work
Processor - Consumer Finance & Home Lending (Former Employee) –  Troy, MIDecember 20, 2017
I enjoyed working for FBS the management team was fair and listened to their employees.

They offered great training material and coaching.

I left the company due to contract ending.
Pros
Fun Atmosphere
Cons
Overworked
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They need to hire better managers
Financial Service Representative (Current Employee) –  MichiganDecember 13, 2017
As a company, I have very few complains. Trainers are good, upper management is okay. Now my branch manager is why I have an issue. They hired her in and she does not know how to lead or take responsibility for her own mistakes or admit to them. I cannot work with a team that is not unified, and I cannot work with a manager who cannot be held accountable especially when they can fire you at any moment.
Pros
paid time off, half decent benefits
Cons
management, upper management, advancement
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Disorganized poorly managed
Application Systems Analyst (Current Employee) –  Jackson, MINovember 25, 2017
Lack of true PMO, projects are presented as quick fixes which ultimately end up breaking something else because they are not vetted properly. Management has a do it my way or get out attitude.
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Overall rating

3.6
Based on 318 reviews
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Ratings by category

3.6Work/Life Balance
3.5Compensation/Benefits
3.0Job Security/Advancement
3.2Management
3.3Culture

Ratings from women

InHerSight Score
1.7

1.4Personal Development

2.2Career Opportunities

1.6Family Support

Women rate the female-friendliness of their workplaces on InHerSight