Retail Banking Specialist (Former Employee) – Jackson, MI – December 11, 2018
The most enjoyable part of the job is that there was never a dull moment. It was face paced, intense, stressful, and we stayed busy which kept us on our toes. We had a great core and worked well together. Working there was a pleasure and it was the best job I ever had.
Pay, my team, the pressure, just about everything
Our department went to Corporate and we got laid off
Post Closing Auditor (Former Employee) – Troy, MI – December 6, 2018
They put you through alot of training, Its a always a learning environment. Family oriented, building strong relationships with colleagues and never they same thing from day to day. I love change. a great place for that.
Proctor Financial (Former Employee) – Troy, MI – December 3, 2018
Had inadequate training and did not enjoy the short time i was there! They paired me with an individual that didnt really want to train me because her work load was to much to focus on helping train me.
An average company that wants to be a great company but doesn't know how.
Vice President, Manager Outright Loan Delivery (Current Employee) – Troy, MI – November 6, 2018
Most enjoyable part of the job are the people you worked with. Flagstar is lacking sufficient IT resources for areas they determine are low priority. They have a good benefits package. As a manager you may not be able to obtain the resources needed if it means that it will affect the company making a profit.
Benefits are good.
They will cut you loose if it means they will show a profit.
Sr. Loan Officer (Current Employee) – Murray, UT – October 25, 2018
This bank is a great to work for. I have been in the mortgage industry for 12 years and the last 8 I have worked for Flagstar Bank, even though the interest rate environment is tough Flagstar Bank, will always be customer focused.
Cleaner/Maintenance (Former Employee) – Napoleon – October 14, 2018
This is one of the most awful stressful places I have ever worked for they are very rude and ungrateful they are very sneaky the managers at the bank followed me around until they seen something that did not like and got me fired for it, I spent two years Faithfully coming in 3 days a week to clean and I was repaid by losing my job during a holiday also they would leave People's Bank information out like Social Security numbers and bank account numbers also they would leave full trays of money out trying to get the cleaners to be dishonest hope the proper people see this
Final Docs/ Post-Closing Representative (Former Employee) – Troy, MI – October 7, 2018
I worked at Flagstar for a little over 4 years, the benefits are great; however, they need to work on offering better pay and not laying off so much. They only offer a 37.5 hours work week. Management in my old department was a joke and she treated the employees like we were kids and not hardworking adults. The hardest part of the job was making sure to meet your daily production goal, if you was just a tad bit shy of meeting, you had to elaborate as to why. The most enjoyable part of the job was getting all the bank observed holidays off and the benefits, as well as my co-workers.
Sales Manager (Current Employee) – California – October 4, 2018
I have been in the mortgage industry for 15+ years. Flagstar Bank is heads and shoulders above the competition in relation to products, pricing, in house process efficiency, management and flexibility. The compensation exceeds any other depository institution while providing, not limited to, outstanding benefits, health care, 401K matching and stock purchase discount program.
Assistant Sales Manager (Former Employee) – Grand Rapids, MI – September 29, 2018
Before 2008 Flagstar was a wonderful place to work. The approach was focused on clients. After 2008 and the great recession the dynamic of organization changed tremendously. Management was pressure oriented to make sales on unrealistic goals. Pressure was added to make sales goals or your job may be on the line. I felt we weren't serving the clientele like we had before.
Client Interaction, Salary
Low Salary, understaffed, not much career growth opportunity, lack of training
N/a. Didnt want to leave. Job was challanging and fun. I worked in management operations and in the Sales group I love speaking with customers and having that connection with both internal and external customer service