Incident Response Analyst (Current Employee) – Allentown, PA – April 23, 2018
The company has been purchased many times over the past few years making it an uncertain place to work. The hours and shifts change often leading to unhappy workers. Changes in pay along with all the other changes makes people leave. Otherwise it is a wonderful company to work. They take care of their employees.
The company has an identity crisis and true area of opportunity with the employees when it comes to important response to employee concerns and career direction. Employee surveys submitted to the Employers Commission strongly suggested this as well, which prompted Flexential to act and launch a career development portal which is also not being utilized. Account Executives often have commission concerns that are slow to be addressed, often unpaid, and very rarely resolved. Because of these cultural issues, an alarming number of the tenured employees have left the company - many of them being in leadership positions.
Overall, you can gain good experience working here. They promise unlimited PTO, it really means you are at the mercy of your manager to get time off. Another reason for this type of PTO is so the employer never owes you additional salary when you leave for another job. It sounds much better than it really is in practice.
Two or three times a year, you have a written and practical test of skill and knowledge yet the pay is below market. Lots of talented people get passed over for promotions because they aren't part of the 'network'. There is no attempt to retain employees and they want you to move on after a year or two.
Can learn a wide range of skills.
No set training, Unlimited PTO, pay and advancement.
Great pay and benefits, heavy and stressful workload, the problem was management.
Data Center Technician (Former Employee) – Hillsboro, OR – May 15, 2018
Flexetial can be a wonderful company to work for, they have great entry positions with great pay and wonderful benefits. I worked as Data Center Technician in Hillsboro, OR. I enjoyed the job, and could handle the long hours and heavy work load, but I decided to quit because of my manager. On a regular bases he would come to work drunk, cursed and screamed at me and other employees on several occasions, and regularly avoided his own duties. We had a huge turnover because of him. So, if you're applying for this job, know that before you go in.
Data Center Technician (Current Employee) – Denver, CO – March 16, 2018
It's a good way to get into the tech industry, but the opportunity for advancement is low and the pay is a good 30% BELOW local markets. Just don't bank on this being a long-term career if you're looking to stop living paycheck to paycheck.
Data Center Manager (Current Employee) – Austin, TX – January 27, 2018
Flexential is the combination of ViaWest and Peak10. The success of meeting the expectations it has created for customers and employees is still being realized. Growth in the Austin market has not been a priority in the past, and it remains to be seen if that is a commitment that the new leadership team is willing to make. ViaWest had a strong history of positive workplaces at their other locations.