Sales people receive a lot of training, but must follow a strict presentation that many customers simply don't have the time to listen to. It makes sense how they try to steer the sales call, but it also makes you not only sound like a robot and sometimes frustrates the customer. They do quality work, but not very competitive. Consequently, there is a lot of turnover.
Good entry level job with a lot of training
Structured sales presentation and very high margins - not very competitive
The job is great for students because it's usually only on the weekends. The shifts vary in terms of hours and it's seasonal work, but it's fairly relaxed and commission is great. If you're good with talking to people and working by yourself, this is the perfect job. The jobs are all at different sites, but never further than 30 minutes from the Columbia area.
Outside Sales Representative (Former Employee) – USA – March 1, 2018
Most appointments are scheduled for you. The sales system is easy to learn and replicate. Management can be lacking as most locations have little staff and the franchise owner does most of the managing. Corporate feels more like a cult. Almost always the most expensive flooring company, so can be difficult to sell.
Being part of a small, start up business is challenging. I wore many hats in the beginning with varying degrees of responsibility. Overall I love the challenge and am motivated by the success of growing the brand. Typical work day consists of rechecking the days appointment schedule and adjusting the schedule to reflect any needs left from the day before. Then a touch base call with the owner to discuss that days plan and review previous days appointments/ results. After that running any and all appointments for the day. Any space in between is used for Open proposal follow up and/ or open lead follow up to schedule new appointments. As with any sales, the hardest part is to ensure that I am training as much as I am running appointments. The best part is definitely selling a job and following through the installation process to completion and seeing the home owner happy at the end. Management is amazing!! Never have i felt so supported.
Great work environment. Possibly the best owner to ever work for.
Everyone that I worked with was very nice. When it came to work we were all very productive and got the job done. I like how they let me take lead on jobs and had me deal with clients to find out how they would like the job done.
Owner (Current Employee) – Omaha, NE – April 16, 2015
I start my day very early organizing the mobile showroom to ensure the correct samples were on the truck for the customers I had to see that day. I review my schedule for new appointments and cold call leads I received from lead generation sources. If I had no appointments I would develop my own marketing strategies to promote and grow my business. I spent a lot of time networking with other business leaders in the same industry. I also spent a lot of time doing business to business cold calling. Built relationships with home builders, remodelers, designers and flooring suppliers. The hardest part of the job was taking a new business and carving out a niche in a very competitive industry. As a small business owner competing against multi-billion dollar corporations made it very challenging to be price competitive. The most enjoyable part of the job was seeing how happy people were with the selections they made and the new décor that I was able to help them design.
Owner (Current Employee) – Omaha, NE – August 17, 2014
Everyday I get to meet and work with wonderful people or businesses who are looking to upgrade their floors. I go to the home and measure the project area then make flooring recommendations based on lifestyle, color, texture and light. Once a floor is selected then I in charge of the order process and project management. I arrange for delivery and installation.
The hardest part of the job is customers don't realize how expensive flooring can be and educating them on the costs and labor involved to install a new floor can be a challenge.
The most enjoyable part of the job is to help businesses or homeowners pick out a new look and see their satisfaction when it is complete.
Great learning experience; wonderful training staff and team support
Design Associate/Marketing Specialist (Former Employee) – Atlanta, GA – April 23, 2014
Floor Coverings International is a great company. I trained under their franchisee program, featuring new franchisees from all around the U.S. I interned with the company from May 2013 until January 2014. I helped boost sales and revenue by coordinating appointments, making mostly residential sales. I was offered to stick with them after graduation, however I am seeking experience with a company that allows for further career development (the average cost of setting up as a franchisee is $500K)
The experience gave me valuable sales skills and improved my overall collegiate experience through applying what I learned in the classroom. These skills include prospecting and making calls to set up leads, gaining networking experience through establishing business-to-business relationships (with property management companies)
Relatively long internship; allowed for useful professional experience and gave me more direction.
Warehouse Associate (Former Employee) – Smyrna, GA – January 5, 2013
Decent paying temporary summer job. I learned how to properly set up displays for customers veiwing and organize the warehouse. This was mainly a labor job so if you like sorting and lifting heavy boxes all day this is the job for you.