At that time it was a level 2 all girl facility between ages 13-18 and each day was a new venture.
Youth Care Worker (Former Employee) – Knoxville, TN – August 16, 2012
After clocking in a count of clients was done upon each shift arrival & every 20 minutes therafter. Definitely had to be on my toes for watching teenage girls with emotional problems, alcohol, drug, pregnancy, etc. issues. Learned really how smart these young ladies could be on manipulation and getting their way, if allowed. Each day was a new challenge; sometimes each hour. Learned how to document each client's chart with proper documentation which could be used in court issues. Could be very stressful at times. Could not use restraints; however, staff would have to handle each situation based on client's response. I was on a part-time and an "as needed" basis, so it made me more flexible to work with more clients on different floors with various issues. I got to work in various positions and cover several job classifications. Responsible for monitoring each girl at all times. Did get to go to movies based on no consequence notices (a reward status) as a treat, got to go shopping, and interact in inside and outside fun activitieswith clients and other staff. I would say that the hardest part was based on the "cons: listed below. It was difficult to learn how each staff member worked on each shift and how they ran things. Overall, I felt it was a rewarding job because it was working to help to hopefully better one's life for the future.
food was good. employees paid low cost to eat. paid time and a half for overtime and holiday work.
at that time, i would have to say that a definite training system for any new employee should have been mandatory.