turn on computers and log in to system and wait for calls to come in from medicare eligible enrollees it was in different steps and once the person wanted to enroll then you would walk thru the acutal enrollment sign them up
Service Consultant (Current Employee) – Tampa, FL – July 11, 2018
I work at a retail center in Carrollwood (Tampa) Florida... I work face to face with customers and issues with regards to issues with their plans. I am happy with my position but looking to further my career and get back into the community with out reach. Florida Blue has been a good company to work for and was licensed through Florida Blue with my 215. I was given extensive training when I started in this position 5 years ago. Florida Blue is a big company and there is room for advancement. Most positions are in Jacksonville and I do not want to relocate.
Information and products were always changing in the complex field of healthcare. The position was temporary and thus I did not get time off or vacation. My only complaint was lack of competent sales and customer service report which made it tough on us.
Clinical Support Advocate (Current Employee) – Jacksonville, FL – June 28, 2018
Florida blue is the best company out here in the market. They take care of their employees, and they make sure you have everything you need. Florida blue has excellent pay, bonuses, benefits, and work life balance is key. I love love love working for Florida blue.
Sales Agent/Customer Service (Former Employee) – Doral, FL – June 26, 2018
I found the supervisors were excellent, interested and knowledgeable. The training of 2 weeks was way too short for the large amount of programs and techniques for saving various types of information. I was contracted for open enrollment.
great work environment
software not intuitive, like dos converted to windows
Customer Service Representative (Current Employee) – Jacksonville, FL – June 25, 2018
Florida Blue is an amazing composite lots of room to grow and advance in the company! I would recommend this workplace to anyone looking for a job. They are kind employers and care about their employees. I love it here!
Associate IT Manager (Current Employee) – Jacksonville, FL – June 5, 2018
Most of the folks are old timers and some have tendency to think they know all, obviously since they have been there for so long they know more than newer folks but then they try to belittle the others which is bad. Though I will not say the same for all. Company wise it's a good company, even in these times they have budget to burn on non-important stuff in IT which amuses me.