Thank you for your feedback. Our Customer Support Specialist position is an inbound customer service and data entry position in our call center. Perhaps you were offered Web Marketing because the managers felt that you had more advanced skill sets: you were thoroughly explained the Web Marketing position before attending the interview.
After reviewing your comments, it has come to our attention that you were contracted with a 3rd party marketing team that is currently in Tampa.
Please take note that if you are employed with FHIA, you sign-on as a W-4 employee.
We apologize for the misunderstanding and the matter has been taken to the Marketing Director.
Thank you for your feedback. If you have an issue with your paycheck, you must get in touch with the Payroll Manager to verify. As of today, all of our Tampa representatives are uniformed after they have completed training.
We do offer paid training, benefits are offered to employees who work full-time hours between 60-90 days, and part-time employees are not eligible for benefits in general.
Again, please get in touch with HR if you have any issues to address. Thank you.
Thank you for your feedback. If qualified, there are more opportunities available in our other entry-level marketing and sales divisions that you may excel in. They also do require an additional interview and skills test where applicable. You are welcome to apply.