Team Member (Current Employee) – Chico, CA – March 21, 2019
While working for Follett, I was promoted within months. I was promised a pay raise with the new responsibilities. With the change in minimum wage I was nearly being paid the same amount as someone coming in as a temp.
Book Processor (Former Employee) – McHenry, IL – March 13, 2019
Worked for Follett.up in Illinois. Left my job to move to Florida. I was employed for over 10 years, its been 6 months since I left. I still miss it.I wish I could have transferred here doing my same job.
Customer Service Representative (Former Employee) – Westchester – March 12, 2019
I did not enjoy working at Follett. The management is horrible and they are not willing to SUPERVISE (such as taking calls when a customer asks to speak with a supervisor and/or assisting a rep in general). They try to wiggle their way out of helping or refer you to somone else to avoid taking a call. The technical issues in this company have been the same for too long. We receive calls all day dealing with the SAME issues. Follett does not strive to improve in any areas in order to satisfy their customers. Also, the pay is way too low for all the work we did. It seems like they hire anyone to be honest and when the person can’t successfully learn the 10 different systems they use just for something as simple as book orders, the supervisors are irritated/frustrated although THEY hired them!!!
Free lunch every now & then, flexible schedule
Mediocre management, low pay, old system, no improvement
Team Lead Shipping (Current Employee) – Grand Forks, ND – March 9, 2019
This was a great place to work during my college career. They worked around my college class schedule and supported me throughout my 4 years. There were busy times during the being and end of the semester but throughout the remainder of the semesters, it's very slow so you don't get as many hours but there are still opportunities to work.
Cashier (Former Employee) – Oviedo, FL – March 6, 2019
I enjoyed everyday at work help customers find their materials. I had several times where customers asked for me by name because I knew my stuff. The only problem was I could never get on part-time or full-time. I stayed as a temp for 3 years.
excellent employer, great customers
low hours, hard to get permanent position in the company once temporary.
Temporary Sales Associate (Former Employee) – New Jersey – February 22, 2019
I was temping for the company on and off. I tried to do my job well in hopes that they would hire me part time and the management made me believe that I was going to hired at the end of my last cycle but I was let go without warning and quite frankly in a rude fashion. It a college bookstore you have to put up with anger customers and relatively no breaks. I knew what is getting myself into as a temp worker so it's just a quick job.
Sales Associate/Key Holder (Current Employee) – Salt Lake City, UT – February 20, 2019
I enjoyed working at Westminster College bookstore, I have learned many thing about operating a bookstore.I enjoyed working with my Boss: Ms Thomas.she has taught me many things that have to do with the bookstore.
The bookstore is a fun place to work. You get to meet new people, shake some important hands and gain doorways for new opportunities. Even though the salary wasn't much, I still learned a thing or two.
Book Processor (Former Employee) – Illinois – February 19, 2019
Warehouse associates have been on mandatory O.T 6 days a week since September . It feels like noone knows how to manage the work load. Every week "rules" change. Theres no company policy that I know you are just told them as your employment goes along. H.R hardly exists.
Help Desk Level 1 (Former Employee) – Westchester, IL – February 17, 2019
They hire more contractors than hiring full-timers so time spent there isn't anything great. A lot of office drama and ill-intentions amongst themselves. Unclear direction and management. Break contracts without reason or notice so you'll need to be ready to find another job when your "hire." Not somewhere id refer someone unless I didn't like the person.
Working at Follett CORP " William Paterson Bookstore "
PART TIME Bookstore Associate (Former Employee) – Wayne, NJ – February 12, 2019
When its the start/end of a semester, it can get hectic, but it keeps you busy from looking at the clock. But some days, you can spend your days staring at the clock and wondering why it is going so slow. The boss will always have something for you to do, so try to go on your own pace.