Fox Collection Center
Get weekly updates, new jobs, and reviews

Fox Collection Center Employee Reviews

Job Title
All
Location
United States11 reviews
Showing all 11 reviews
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
This was a very good company to work for until they did bonus restructuring under a new collection manager. It allowed me to work from home and excel in the collection field. They did incentive based contests for prizes such as cash, paid time off, gift cards, Titan tickets, and much more. I was continually in the top 3 collection specialist of the month.
Pros
Convenience of working from home.
Cons
Bonus restructuring
Was this review helpful?
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
They mention pay raises each year but you’ll never get it. They give more work but no more money. A lot of bias managers and a lot of favoritism and superiority. Don’t care about their employees only making money.
Was this review helpful?
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It is a very toxic work environment. Management shows favoritism to their "best friends" they hire. If you try to point out lack of job skills and things that can get the company in trouble, management then puts a target on your head and your days are numbered unless you are smart and get out first. The manager is very narcissistic and it makes the job very stressful.
Was this review helpful?
1.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
The people that work there, are good people, but the company it's self is just money hungry and don't care what it takes to collect money. They do not pay fairly and their bonus structure is basically non existent if you haven't been there for years
Was this review helpful?
Do you enjoy working at your company?
Help people considering your employer make a good choice.
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
This was a good company to work for, until they hired a new office manager who changed our pay schedule and portfolios. This office manager is no longer there now but they lost many long term, hard working and result driven employees during this transition, only for the manager to be released a couple of months later.
Pros
Being able to work From Home
Cons
Pay change
Was this review helpful?
4.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
The pay was not good enough for what u had to do and all u had to go through with the people you called. The only way to make more money was to get big settlements
Was this review helpful?
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
If you want to work for a smaller company that is not just worried about the bottom line, this is the place for you! The management staff is caring and considerate, the owner is involved and you will feel like family working for FOX.
Working here challenges you, not only to work harder but, to better yourself, and the management is always there to guide you, when you need help! I truly couldn't ask for a better company to work for.
Pros
Management, Staff
Cons
Slow Months
Was this review helpful?
5.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It is a great company for someone who don't mind working in a smaller agency with very sweet people and a wonderful owner. They go out of their way to make sure the agents have what they need!
Was this review helpful?
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
No room for advancement past my position as collection manager. I handled 3 branches in Goodlettsville and Cookeville Tennessee as well as a branch in Anderson, South Carolina. I enjoy my job but like room for advancement which cannot happen here because the next step up would be to purchase the company.
Pros
good atmosphere
Cons
no advancement
Was this review helpful?
Help us improve!
Is Indeed your favorite place to learn about companies?
3.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
It was a good place and environment to work in. The hardest part is that to get a bonus you had to meet a quote which was fine but the quote was way to much for anyone to hit because the owner didn't want to pay extra.
Was this review helpful?
2.0
Job Work/Life Balance
Compensation/Benefits
Job Security/Advancement
Management
Job Culture
This company would be alot better if yhey were up to date on Software for collectors or any type software throughout the company including management. A very hard company to work for if you are at all tech savey. Not even aware of how to update clients with online banking options. Back to 1980 for this company wading through files and paperwork!
Pros
Extremely nice coworkers.
Cons
Dinosaur age technology!
Was this review helpful?