Thank you for your honest review. It is great to see that you are satisfied with the education you received on the documentation, which many clinicians will say is the hardest part of the job, especially with the recent transition to ICD-10. Your complaint about work/life balance is unusual to us, as that's what most of our clinicians like best about working here. Our clinicians are offered the autonomy to set their own schedule, allowing them to schedule around family life commitments. And clinicians are encouraged to front-load their schedule to allow more time off toward the end of the week.