If you like to be told what to say and do - work here
DISTRICT TEAM LEADER (Former Employee) – United States – November 1, 2018
Every guest is unique - but Francesca's wants you to say the same thing to every guest, in the right order, with the right words. If you just want to follow direction and not think for yourself, work here.
My visits with my team were great, but when my boss came to town everyone was scared they would get a visit. Teams SHOULD be excited when executives come to town, but they are not. One leader told me after a regional visit "she made me feel like I couldn't do my job". Another asked me "will I get fired because I felt like I did everything wrong". I spend weeks after regional visits undoing the damage that was done when she was in town. On some visits you may spend 15 minutes talking about if a necklace is right for that dress or not. So you eventually would just passively align to have the conversation end. Visuals and styling are unique. They hired talented people with skill, then disagree with how they do things visually even though there is little visual direction. "Right" is what the RD thinks is right, and its written down no where.
The turn over at the boutique level is out of control!!!! Sales Leads make slightly more than team members and leave as soon as they figure out they can make lots more other places. If you like retail, there are many better options with much better pay and benefits out there.