Administrative (Current Employee) – Franklin, TN – October 10, 2018
I have worked at FAMC over 10 years. I have always been treated well and very fairly. I have had good managers (3 diff ones) and good pay/raises/time off. Citizens Bank recently bought us so there are alot of changes going on and I hope that I will remain on board, some have not been so lucky.
FAMC was a great place to get entry level experience after college within their operations department. I spent time in the VVOE and Compliance departments and gained valuable experience in a professional environment.
Career growth at Franklin American Mortgage is very lacking, employees are encouraged to seek their own career growth and pathing, because FAMC does not provide a career pathing guide to it's IT employees. Management is often to bogged down with other things to discuss career growth with their employees and are not noticing any things that the team is doing that may warrant a promotion to anyone.
I had an amazing manager who was family oriented and understood life came up at times. Having flexible schedules was great! Once we were bought out last month, there were no guarantees and i was let go. No warning. No real severance. No time. Just left confused with no answers. Citizens bank is only ruining lives. They do not care about people and their lives, only about the mighty bottom dollar.
UNDERWRITING SPECIALIST (LEAD) (Former Employee) – Concord, CA – September 5, 2018
FAMC was a wonderful company to work for. Our underwriting team was the best. I couldn't ask for a better team to work with. Everyone was always there to assist in anything that was ask of them with a smile on their face.
Underwriting Specialist (Former Employee) – Concord, CA – August 24, 2018
We have the greatest underwriting team and we all get along. On busy days we all would help each other to make sure team is caught up with days task. We enjoy celebrating birthdays in the office and make that day special for the celebrant. Fun days during Easter and Christmas for the branch. To give back to our management we give our 110% and really work hard to meet our goals..
Free lunches, Birthday day off
Health care a bit expensive so moved to spouse health care
FAMC strives and achieves the best employees and offers a professional work environment with quality mortgage products. FAMC possesses modern technology and has a high expectation for giving customers the best service possible.
A typical day in the office for my group is pretty laid back. Our manager is laid back as well. He is very understanding and does not micro manage. We are allowed to converse as long as we keep the noise level to a minimum. \he hardest part of my job is dealing with the customers which are brokers. You really have no back up,so they can get a little irate.
LAid back envirnment
My particular team is the lowest paid in the copany
The corporate management is corrupt and has no problem committing illegal acts, only they force the workers to do the crimes if they want to keep their jobs, so they can claim "innocence" and use the workers as scapegoats.
You have general autonomy throughout the day. Management is generally good. Benefits are not great. There are a lot of employees that do their jobs poorly and do not get fired which decreases productivity of the other employees.