Franklin American Mortgage Company Employee Reviews

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2.0
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Sweat Shop
Senior Residential Mortgage Underwriter (Former Employee) –  Danvers, MAJune 6, 2018
Very busy and no time for lunch. Management would provide food so you didn't have to leave for lunch. You never felt secure there. As soon as the volume would go down they would start laying off.
Pros
pay wasn't bad
Cons
poor management and expensive health insurance
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5.0
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Great work culture.
Marketing Manager, Sports Sponsorships & Events (Current Employee) –  Franklin, TNMay 23, 2018
Great company to work for. Great people and work culture. The company does a great job in giving back to the community. Great benefits and the opportunity to move up in the company.
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1.0
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Don't work here
Data Support Specialist (Former Employee) –  Irving, TXMay 21, 2018
Awful job and and management is a joke. They have no idea what theyre doing besides the Senior VP and the Data Support supervisor and AVP are the worst. They drive away almost every employee that works there after a week or two. The worst part is when they need help from other departments no one wants to deal with supervisor. Not even the SENIOR VP. Definitely do not work here unless its your very last option. Not to mention they could care less about your life outside of work.
Pros
If you like overtime and lots of it, this is your place
Cons
Everything
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2.0
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This was a productive place to work, but the culture was very negative.
Quality Assurance Compliance Analyst (Former Employee) –  Franklin, TNMay 1, 2018
I would not recommend this company to anyone! The culture and atmosphere was totally negative. There was a lot of turnover and layoffs while I was there. Very poor managers.
Pros
Benefits were average
Cons
Negative culture
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3.0
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good working environment
Sr Conventional Underwriter (Former Employee) –  Concord, CAApril 26, 2018
good working environment and good team support, good team,
excellent perks offered by company, salary if lower than most, but free parking and good benefits
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1.0
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Poor management
Loan Purchase Specialist (Current Employee) –  Irving, TXFebruary 22, 2018
Management is moved up through the ranks without management training. When lack of support is mentioned to upper management, lower management is defended and employee is made to feel at fault.
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3.0
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workload is inconsistent so it is hard to manage time
Document Specialist (Current Employee) –  Franklin, TNFebruary 12, 2018
Open positions not being filled thus resulting in added work load added to completion of continuing education, but not the consent to work overtime. Inconsistency in departmental expectations.
Pros
Benefits
Cons
Departmental inconsistencies
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1.0
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There is no team comradery, morale is low across the company and the pay is not good for the job performed.
Collateral Specialist (Current Employee) –  Irving, TXJanuary 22, 2018
There is no team camaraderie, morale is low across the company and the pay is not good for the job performed. Management don't communicate well with their teams and most are unapproachable. All of this things produce low performing and unmotivated employees!
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5.0
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Fun place
Branch Manager (Former Employee) –  Henderson, NVJanuary 14, 2018
There are great people there to work with however company not always in tune with the rest of the country where things are different, very adverse to change
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4.0
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A typical day at work
Regional Sales Associate (Former Employee) –  Irving, TXJanuary 1, 2018
Mortgage industry is very demanding of hours worked. Management only cared about numbers and not about individuals. I did learn a lot from this company at a young age and was able to move up the corporate ladder until I felt that I hit a plateau. Overall I would recommend this company to work for. They are successful for a reason.
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2.0
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Na
Regional Loan Purchase Manager (Former Employee) –  Irving, TXDecember 11, 2017
I rather not review this company as it is a waste of my time and energy. The corporate needs to revamp all upper management and start over. Not a good place to work.
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3.0
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Would not have left if branch had not closed
Sr. Mortgage Loan Processor (Former Employee) –  Omaha, NENovember 22, 2017
Would not have left if branch had not closed. At this time, I am unable to provide any additional updates as there have been structure changes that I am no longer privy to.
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3.0
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Very Stressful
Administrative Assistant (Former Employee) –  Franklin, TNNovember 14, 2017
Never know what you day is going to be like. Waited for assignments for the day. Training was not helpful if you had not worked in the industry in the past.
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2.0
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No Equality
Sales Associate (Former Employee) –  Franklin, TNNovember 2, 2017
No equality or safe working environment here. If you are a wealthy, straight white man you are good to go. Any other categories and you will be stuck in a clerical or administrative role for your entire career
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3.0
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Stressful
Loan Officer Assistant (Current Employee) –  Franklin, TNOctober 12, 2017
Huge lack of communication. Managers do not carry themselves or treat others professionally. Individual managers are over demanding and unappreciative.
Pros
Knowing your are helping people fulfill their dreams of owning a home.
Cons
Healthcare is very costly. Management not professional
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5.0
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Very fast paced
Underwriting Specialist (Former Employee) –  Irving, TXOctober 8, 2017
I worked as an Underwriting Specialist, assisting Underwriters in the Wholesale Channel. I enjoyed working with the great people at Franklin American. The hardest part of the job was keeping up with the numerous emails, which must be answered within two hours. The job was very fast paced.
Pros
People at Franklin American
Cons
salary was fairly low
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3.0
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Working in a hard working environment with team players.
Indexer I (Current Employee) –  Irving, TXSeptember 21, 2017
My typical day on the job was to prepare by setting up my computer getting to be prepared to review mortgage docs to make sure that they were coded by the write document in the system , making a production goal of 18,000 pages per day or more with low to none error rate.
Pros
Company Picnics, seminars
Cons
Hardly able to take a break making production
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5.0
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Retail Loan Processor
Retail Loan Processor (Former Employee) –  Yorktown, VASeptember 14, 2017
My boss was an exceptional man who knew how to keep the team revved up and us up to date. I enjoyed working with them tremendously. Good company to work for
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would not work for them ever
Collateral/ Correspondence Analyst (Former Employee) –  Irving, TXSeptember 4, 2017
they didn't invest in the employee's personal growth to advance in other areas or other fields of the company. The work environment was like a hog-tied positions where if the liked you they made sure you didnt have to work.

need to be a fly on the wall to see what employees go through just to earn a pay
Pros
none
Cons
none
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3.0
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Work
Operations Support Specialist (Current Employee) –  Irving, TXAugust 14, 2017
It's just work. For me... this is just a job, you get here, get the work done and go home. Routine. Environment a little on the boring side - again, this IS a job.
Pros
Free occasional monthly lunches, have yearly Halloween contests, have yearly Christmas Contests, acknowledge birthdays
Cons
Sad break-rooms
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Overall rating

3.4
Based on 83 reviews
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3.5Work/Life Balance
3.4Compensation/Benefits
3.2Job Security/Advancement
3.1Management
3.2Culture

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1.9Personal Development

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