Independent Sales Contractor (Former Employee) – El Paso, TX – May 11, 2018
Great for students and independent contractor sales. Although communication was done frequently by phone and online, there was a lack of face to face communication since many of the supervisors are stationed out of town. So if you are used to old fashioned face to face communication with bosses and work environment, this may be difficult to get used to. The pay was decent however because its an independent contractor job, you don't get taxed at all but come tax season, make sure you have money saved from your pay to pay the bill. But overall, great experience with the company. I cannot say about the satisfaction of the stores on which you are required to sell because I have mixed reviews on the different stores I was placed in; some stores were very organized while others were very disorganized and made the work day hectic. But again, I don't blame the company on that part. They can't control the management of the store that they share a partnership with.
Retail Merchandising Specialist (Former Employee) – Cedar Rapids, IA – October 23, 2017
You are paid by the completed job. How long it takes you is up to you. You answer a list of survey questions and the submit the via your computer when you get home. Several times I went sent free merchandise to try out for Dick's Sporting Goods so I could inform the workers about the products.
Merchandiser/Sales (Current Employee) – Kansas City, MO – August 7, 2017
This company is in a death spiral. Losing companies and employees and there is not enough work to keep you busy. Spend good deal of your time dealing with bad reports and their online tools are awful. Spend too much time entering reports and dealing with auditors who have no clue. District Managers are very negative and not helpful. Stay away from this company.
Bad pay, rude management, awful reporting, not enough work
Unrealistic compensation for time spent on projects
Merchandising specialist (Former Employee) – S Illinois/SE Missouri/W Kentucky – April 15, 2017
I worked for this company for 4 yrs and my experience was quite the same as some other reviews. I felt that we should have been compensated for any time we spent on the projects, whether this was in store or otherwise, but his was not the case. Near the end I argued my point about this too much and they let me go. I was good at what I did and they still havent found anyone in my area of the US to last more than a few months. This company is not worth they time they require of you.
Sell Through Specialist (Former Employee) – Denver, CO – December 31, 2016
Changes in management and company culture have made FRS a mediocre retail service compnay. The expectations are that of a permanent employee position, but without the benefits, protections or compensation. Contractors are paid only for in store time. It is expected that contractors will spend significant personal time preparing, reporting and traveling. The 20K pay quoted is highly unlikely, even in a large metro area like Denver.
Nothing special about this company
Poor management communication, incompetent account managers, absolutely no respect for contract workers.
Brand Rep and Merchandising Specialist (Current Employee) – Midland, TX – December 26, 2016
This is a good part time, flexible job in the retail business that requires no weekends nor holidays. Management turnover high, I had three managers in 1.5 years. Hardest part of the job was the physicality of climbing ladders at stores.
No support from Managment, you do this job on your own.
Sell through Specialist (Former Employee) – Virginia – October 6, 2015
I was with this company for almost 6 years. There is no support from management, just figure heads that sit behind a computer. You are the only 'eyes and ears' in the stores you service. If you ask for help, they act like you can not do the job. So, I performed the sets, using my own understanding of the industry. Pay for projects performed is less than federal minimum wage after you add in travel time and gas expense and then submitting reports. Submitting reports into the company is very time consuming. When I put pen to paper with what I was really making do this job it was less than $4 an hour. This company continues to lose accounts, so you then lose account and money. Not worth the time or effort. Very expensive lesson learned.
Representative (Former Employee) – Longview Texas – September 9, 2015
The company has no training except on a phone and your computer (at home). They throw you out there with the smallest amount of training possible and they have such high standards for the job you can't possibly meet them. The job itself is ridiculous such as having to hide every tag on every piece of clothing. You have to take before and after photos and which that have to have a time stamp. The time stamp better be the same hours later they want you to be in the store or they question it. If they see any tags visible they question it. This is a full time job they want to pay part time for. The pay is ridiculous considering how much gas you spend to get to the required stores. They don't pay milage at all. Over all a really poor company to work for and I would not recommend them to anyone!!
No milage pay, no training, unrealistic expectations
Sr. Manager, Visual Merchandising (Current Employee) – Boulder, CO – January 15, 2014
Daily interaction with colleagues in Boulder, CO home office as well as with remote based staff across the US. High energy organization striving to improve performance by frequent analysis of systems and procedures to ensure best in class service to clients.
Open and receptive communication - collaboration across all levels.
No profit was possible after expenses for gasoline and tolls.
Visual Merchandiser (Former Employee) – Boulder, CO – June 3, 2012
The territory I was given, and the time alloted to the job to be performed were totally out of balance. It was not possible to complete the assignment properly in the specified time allowed. The territory was fifty square miles, frequently hours in store in one day were in excess of 10, plus reporting upon returning home. In my particular territory, there should be two part time reps or one full time rep - also, travel time was not paid, only estimated time, by Franklin Retail, in store was paid.
unpaid travel time, underestimated time to complete task properly, unreasonable territory size, should be a full time position, or two part time positions