Make sure your staff are trained to deal with acute situations. As an ER patient, and an RN, BSN, I found the sub-par level of training and lack of professionalism by the ER staff to be appalling. I refer to RN's and Nurse Practitioners. Complete lack of training for the situation presented. This is why I no longer work at Freeman; I worried about my license working with such poorly trained co-workers, and being forced by my manager to perform duties I felt were not safe. In school we nurses are taught to advocate for the patient; as a Freeman nurse this is impossible, leading to unsafe situations. Additionally, the hospital is FILTHY.
Pay more attention to lower paid people such as housekeepers and nutrition, sinch they are the backbone to the everyday running of the hospital.
Answered - Retail Coordinator (Current Employee) - Joplin, MO