Get rid of half of the useless managers and arrogant self-centered desk clowns that constantly think of 10 more odd-jobs for clinical and biomed staff to do, while sitting on their butts and doing nothing, but playing with spreadsheets, themselves. This company is just a big managers club. It's all about them. They get free vehicles, some even get free heavy-duty pickup trucks, meanwhile they constantly find yet one more monthly odd job or check that needs to be done that doesn't amount to a hill of beans and does not affect patient outcomes one iota. The patients are cattle and the clinical staff are just the lowly work hands that is the machinery used to feed the big manager's party up above. For some reason they keep asking our opinions in a yearly survey and the numbers come back morbid each year showing just how bad things really are across the country and they never get the message. They don't take one thing back off of you and they find 20 more things for you to do. They think that everything in life should have a log that tracks it. The number of times you blink per day. The number of breaths you take each day. Everything needs a log, and then they sit and wonder why there is such a broad scope of human error in a job that expects you to track every time an electron moves through your body. Their motto is they set the standards by which others in the industry are judged. The truth is they arbitrarily make the standards so ridiculously over-the-top that nobody could possibly do everything exactly by the book and how it's supposed to be done. Other companies in the industry don't set the standard so high because they aren't crazy enough to try and kill their employees with this ridiculous walk-on-water madness. Also, their machines are junk. They aren't designed to keep people alive. They are designed to sell parts. Selling replacement parts is key, keeping people alive is secondary.
Increase the pay rate for nurses
I would have shifts be split shifts rather then one tech working from 5am until 8pm..have someone come in at 2 or so....its not rocket science
Be more patient centered..have support staff for paper work, and clinical staff do clinical work not admunistrative. Too many chiefs no little helpers.
I would take the time to get to know each and every patient in my clinic.I would take into consideration their personal concerns and struggles about their health. I would not treat my patients as a number in my monthly quota. I would also work along side my employees to create a dependable work environment.
Answered - Patient Care Technician (Former Employee) - Montclair, NJ
The hours would drastically change to fit the employees and patients
Answered - Patient Care Technician (Former Employee) - Wake Forest, NC
Look more closely at the managers/ regional mgr. that are being hired at the clinics
Answered - Registered Nurse (Ultra Care RN 3) (Former Employee) - Bardstown, KY
Better training for those in management.
Answered - RN (Former Employee) - Anniston, AL
If allowed by Corporate, I would increase the time between treatments to 30 minutes at least. 20 minutes does not give enough time to take the patient off treatment, clean area, and put the next patient on, especially if there is a complication.
Answered - Staff RN (Former Employee) - Bedford, IN
I would encourage team work.
I would have management be required to work the unit with their staff on a weekly to monthly basis.
I would have support staff available at all times.
Answered - Registered Nurse (Current Employee) - Cleveland, OH