Stop treating your machine technicians like mangy dogs. They are the backbone of the operation of the entire infrastructure and yet they keep leaving like mice jumping off of a ship. The numbers have come in and it is official that the majority of them across the country do not like their jobs. Learning how one of our machines work is not something that is learned in a couple of months. It literally takes years to finally get it down. When an experienced technician leaves, you will not recoup that loss for years to come and the clinics and hospitals that were being supported by that person will absolutely suffer during that transition. Furthermore, I don't think any of us were interested in being auditors. Make the clinic manager liable for mistakes in logs. Why on Earth should the guy who fixes machines be the one who audits the nurse's logs? That is just stupid. Last time I checked, the internal auditors who visit before a state survey don't have to maintain machines and water systems anywhere during the meantime. Instead they simply audit everything. How can you expect someone who is burdened with cultures, inventory, facility conditions, and medical equipment to be concerned about everyone's logs? And I don't know what the point of an employee engagement survey is every year if nothing is ever going to change.
Improve flexability for staff
Answered - Dialysis Technician (Former Employee) - Columbus, OH
Improve clinical managers
Answered - Patient Representative (Current Employee) - Florence, SC
Send some time in an actual dialysis clinic instead of an office.
Answered - Staff Nurse (Current Employee) - Tallassee, AL
Same old same old issues at every job. Its really comes down to how much of it occurs. You have the good, bad, and worse. I encourage the CEO to create a few other pathways for SWer to be utilized. A little more money wouldn't hurt as well. Overall, issues are going to be issues at a job b/c of the different personalities.
Answered - Facility Master Social Worker (Current Employee) - OH
Pay your people more and eliminate the redundancy of effort, working and reworking reports billed with errors.
Answered - Financial Coordinator Supervisor (Current Employee) - Dallas, TX