FreshDirect
58Below average
3.3
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FreshDirect Employee Reviews

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Location
United States503 reviews
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Featured review
FreshDirect selected this as a representative review
4.0
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productive and fun workplace with basketball court
food from allover the world

with employees from all countries

and very good recycling

they have more than 3000 employees
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1.0
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Not much room to advance
Unprofessional managerial staff.

Overly strict attendance and lateness policy.

They overfill the delivery timeslots so that the delivery team barely has time to take a breathe between deliveries.

Overwhelming physical and mental stress.
Pros
20% discount on their overpriced groceries. Cheap food at employee market.
Cons
A myriad of cons. Too many to write.
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3.0
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FreshDirect is a productive place but also, a unsafe place to work. The machinery drivers are driving at full speed and they don’t stop when they’re supposed to.
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3.0
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This was the most lucrative job in terms of overtime, but the worst job in terms of compensation and time off. I don't necessarily miss this job,only the opportunities to make extra money due to overtime. You were asked to do more work than actually paid or hiredfor
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3.0
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The company has changed a lot. It seems to be growing now after going through a slump in customer orders. There is a hopeful atmosphere that things will turn around
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Official response from FreshDirect
June 22, 2020
Thank you so much for taking the time to sharing your experience while working at FreshDirect.
Would you recommend working at your company?
Help people considering your employer make a good choice.
5.0
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come to work given your schedule for day off you go solo or with helper you can be a driver or a helper make go tips love the job would recommend to any one who likes to keeps in shape stay busy all day and two days off able to get at least one hour over time each day nice right so check us out
Pros
no layoffs
Cons
weather
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Official response from FreshDirect
June 22, 2020
Thank you so much for taking the time to sharing your experience while working at FreshDirect.
4.0
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I'm a helper at Fresh Direct, for the driver it's good job if you like getting paid every week, the bad thing about it is no lunch break, you have to rush becauseno it's a certain time you have to deliver it to the customer, and they don't have anything to secure the boxes, which is real bad
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5.0
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I loved that job and the coworkers was great and management was great gave us overtime and cookouts raisers if you worked there they will take you on a tour and feed you great
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5.0
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I actually like working at FreshDirect it’s a great job to make fast money. I’ve been here a few months now. Hopefully I can stay for a while. I can definitely see myself making money with this company years to come.
Pros
Good pay and good benefits
Cons
Covid made work hours a lot longer
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3.0
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It could pay more. The job can be difficult at times. Most of the time you learn on your own. Better instructions from manager can be beneficial to all workers.
Pros
Independent work
Cons
Pay could be better.
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2.0
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This is probably the worst dull job that I have ever experienced.There is no place for growth,they literally slave you to death! The people here could care less about you,I just do my work and go home.
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1.0
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If you're an hispanic, this is the job for you....all managers are hispanic, and they accommodate favorably the hispanic employees!!!! Small checks...
Pros
Short hours
Cons
Short hours....small checks, unsafe trucks
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Official response from FreshDirect
June 22, 2020
Thank you for sharing your feedback. We would like to follow up on your experience. Feel free to reach out to Human Resources to discuss. We appreciate all of your efforts at Freshdirect!
5.0
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Always on time very well organized working environment employee satisfaction customer satisfaction relocation options very responsible employee perfect effort
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Official response from FreshDirect
June 22, 2020
Thank you for sharing your Feedback! We appreciate you being a part of our Freshdirect team!
1.0
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This place is a joke , horrible place for work, nobody cares about you, stole you tips, hours if you ask to management they blame corporate and corporate blame them. They work with third party companies to start they use you when you have 400 something hours the fired you with no even warning you
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3.0
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I had a good amount of bad experiences working here, But I had a purpose to what I was doing. I had to save money so I can move out of state. The job is physically demanding but it’s nothing you won’t get use too. It’s not the job at hand it’s more of the managerial side where things start to get really stressful and make you want to quite. This was my first truck driving job and I loved it at first, everybody was very laidback and it was easy money for a while but then the company from what I was told changed ownership and started cracking down and really not caring about the drivers.
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Official response from FreshDirect
June 22, 2020
Thanks for taking the time to share your candid feedback about FreshDirect. We will use your feedback to improve team member experience in the future.Thank you for your time on our team!
5.0
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Be on time respect your coworkers respect the working with location nice customers sometimes you get rude customers a lot of tips do your job correctly you will have no problem,
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5.0
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This is a great company to work for. Lots of opportunity and room to grow. They have a bunch of programs and insensitives. They also do go above and beyond for there employees like i said a grate company to work for.
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3.0
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Great location company has great cook outs food good need work on manger to respect employees more needs more human resources training Transportation class a management needs to no more on class a department dispatch trucks on time
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Official response from FreshDirect
June 22, 2020
Thanks for taking the time to share your valued feedback about FreshDirect. We will continue to evolve our leadership training to better support our team members. Thank you for your time on our team!
5.0
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In this company i learned to build a great team work and bringing everyone together for the benefit of our costumers. Great family value and wonderful teamwork.
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3.0
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I worked very hard to secure a Full time position within this company and to no success. I feel as if the Temp category allows companies to hire individuals who need work and over work them.
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Official response from FreshDirect
June 22, 2020
Thanks for taking the time to provide us with your feedback. While it doesn’t appear you enjoyed your experience working with us, we will share this feedback and look for opportunities where we can improve the experiences for our temp employees.
4.0
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Read summary above!! All the facts I can understand are there. It’s a great place to work, great people and good pay. But stability isn’t easy to come by.
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Overall rating
3.3
Based on 507 reviews
5
124
4
124
3
127
2
64
1
68
Ratings by category
3.2
Work/Life Balance
3.2
Compensation/Benefits
3.1
Job Security/Advancement
3.1
Management
3.3
Culture