FreshDirect Employee Reviews

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3.0
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Productive
Transportation (Former Employee) –  Bronx, NYDecember 20, 2018
It was a strenuous job. It required a lot of bending, lifting and walking during any weather. Most days, the job would have me working 7 hours, and other days would be more or less.
Pros
Electronic tips
Cons
Weather
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2.0
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Ping-pong tables & half-court basketball is meaningless in the rally world
Warehouse Associate (Current Employee) –  Bronx, NYDecember 7, 2018
Work in Receiving Department, 8pm to 4am. People are hired and fired en masse. Only the best people are kept, but, even so, turnover is high due to low wages, long hours, and chaotic working conditions. While most are sent home by 4 am, best employees are often forced to work much longer. Training is limited and often quite awful. New hires cause huge headaches due to mistakes, poor work ethics, training, and process implementation by the department. Fellow employees can be quite helpful; however, competition can be high for use of computer terminals and printers. Receiving label printers are often offline or out of labels -- which can all prolong your shift quite a bit when working overtime. If you speak English and Spanish, okay. If you speak English only, you will be at a disadvantage as only BJ, the supervisor, speaks excellent English. If you are very detail-oriented, you can do well. But implementing awful (job-related) processes can be maddeningly frustrating at times. Recommended as short-term gig -- or long-term if you are young with few marketable skills.
Pros
New warehouse facility. Cheap cafeteria food. Free coffee.
Cons
Receiving Department is disfunctional at best, Wages are terrible, Training is awful, Have to work 2.5 hours OT in order to get 40 hours of pay, Forced OT.
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3.0
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Productive and fun loving workplace with ping pong table and a basketball court
Account Receivable Analyst (Former Employee) –  Long Island City, NYNovember 17, 2018
Arrive work in the morning
* Download JP Morgan Lockbox and identify cash received for corporate customers, vendor rebates and advertising revenue
Process and clear customer payments
Investigate age balances and follow up with corresponding customers for collection
I learned how to communicate with customers
Workplace culture is fun loving and enjoyable. Happy hours set aside for employees to relax and play around
The hardest part of the job comes during closing but was interesting
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4.0
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Good work place
Route Driver (Current Employee) –  Bronx, NYNovember 15, 2018
Good work place to advance and gain more experience in driving in a crowded environment .. it is a fun job and u can move up with in the company to higher levels of employment... they care for their employees and try to help as employers and customer as needed in a proper and professional manner ..
Pros
Good pay and hours
Cons
None
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5.0
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An amazing place to work. Lots of space for growth
TRAINING COORDINATOR (Current Employee) –  New York, NYNovember 12, 2018
All employees who work in Freshdirect are lovable. They are understanding people. There I grew on a personal aspect. the company help me to achieve my personal growth plans.
Pros
Employee recognitions
Cons
Lots of manual labor
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5.0
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Review
Review (Former Employee) –  ReviewNovember 8, 2018
This company is a company that provides food to customers via delivery. Orders are placed online and are delivered by its own employees. Product varies between fresh local produce, to pantry items for convenience, and they have a kitchen which makes great value added and individual products as well.
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3.0
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fun and productive
Driver (Former Employee) –  Hackensack, NJNovember 1, 2018
management was good friendly people the job was temporary thru a work site not enough money for work customer are friendly and nice job but ned more money
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5.0
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overall fresh direct is a good job
Runner/Delivery Personnel (Current Employee) –  New York, NYOctober 29, 2018
if you like to make money and have no problem working this is for you.
everyday is a new experience meeting new people. Usually Good environments management good.
Pros
free food cookouts and fresh direct gatherings
Cons
short breaks
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4.0
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Productive
Operations Supervisor (Former Employee) –  Bronx, nyOctober 24, 2018
Working for FreshDirect was a learning experience, had the opportunity to work with a diverse group of people. Some days were more challenging than others. Gained a vast knowledge of the operation while I was there.
Cons
Working In the cold
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4.0
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Great place to work, a lot of room for advancement and an array of benefits
Transportation Administrator (Current Employee) –  New York, NYOctober 23, 2018
You get what you give with this company. If you are a great employee you will be rewarded accordingly. Everyone's experience is different but if you get your job done and do it correctly, you will be appreciated.
Pros
Pto, Benefits, Union, Discounts, Consistency
Cons
cant complain
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4.0
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cold as ice
Picker/Packer (Former Employee) –  Bronx County, NYOctober 22, 2018
I enjoyed my job ,the hours went quickly and the people were great. Everyone helped each other out,it was fast passed but fun. The only complaint would be,no uniforms are given until 60 day probation period is done,and you work in a refrigerator.
Pros
fun, helpfull co-workers
Cons
working in a refrigerator, with your own coat on, no uniform
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4.0
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Fun but stressful place to work
Picker Packer (Former Employee) –  Long Island, NYOctober 18, 2018
Hours are crazy and you have to work in fast pace in a freezing cold environment, long hours and no time to yourself. They also make you come in 1 am or 5am everyday
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2.0
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very rough place to work
RUNNER (Former Employee) –  New York, NYOctober 12, 2018
a typical day working at Fresh Direct consists of loading handcarts with groceries of the customers who ordered their groceries online.
The job is mixed with people of all cultures and they often have their favoritism of people who they want to send on long routes pushing the hand cart up the hill...
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4.0
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modern company
IT Asset Manager (Former Employee) –  Long Island City, NYOctober 5, 2018
Fresh Direct has a lot of enthusiastic hard-working people. They strive to serve their customers as best as possible. They have significant operational problems however.
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4.0
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Productive
Picker Packer (Former Employee) –  New York, NYOctober 1, 2018
Great Boss and Supervisors, Overnight ( I hate dealing with Overnight) Plenty of Overtime if desired. The work is physically strenuous.

rtertretreterttert
Pros
Plenty of work, Good Exercise
Cons
Repetitive, Overnight
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5.0
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Good place to work and eventually grow.
Packing Associate/Inventory Associate (Current Employee) –  Manhattan, NYOctober 1, 2018
Very good young and upcoming company, with a lot of opportunities to grow, a lot of good employees with the same mindset of taking the young business and growing it into something big.
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3.0
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Not enough hours especially during summer time.
Transportation-Driver (Current Employee) –  Bronx, NYSeptember 24, 2018
Not enough hours especially during summer time. The trucks are filthy and many workers do not comply with rules of not smoking in trucks and not taking their garbage with them.
Pros
Free coffee
Cons
Short breaks
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5.0
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Productive and fun workplace. But very stressful because of serious time crunches.
Shipping Supervisor (Former Employee) –  Long Island City, NYSeptember 22, 2018
In an 8 hour shift we would load about 15-20 trucks per hour. These trucks had about 200+ pieces. I can operate a pallet jack. I have very good time management skills. I loved working at fresh direct but they recently moved to the Bronx and it is hard for me to get there.
Pros
Great work enviroment, good management, free lunches
Cons
Short breaks, expensive health plans.
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2.0
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nice place
Human Resources Specialist (Former Employee) –  New York, NYSeptember 12, 2018
good place to work . liked working there. good people and good staff.
upper management really seemed to care about there workers and would always be around to answer questions if needed.
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3.0
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Fast Paced and fun to work
Production Supervisor (Current Employee) –  Bronx, NYSeptember 6, 2018
Awesome place to work, lot of growth opportunities, constant challenging environment. Management provides guidance in improving your career. Hardest part would be the cold environment.
Pros
Food Market
Cons
Commute and Long Hours
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Overall rating

3.4
Based on 326 reviews
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3.3Work/Life Balance
3.3Compensation/Benefits
3.3Job Security/Advancement
3.1Management
3.4Culture