FreshDirect Employee Reviews

3.1
Overall rating
Based on 53 reviews
Ratings breakdown
511
412
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Found 52 reviews matching the search See all 53 reviews
1.0
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Terribld
Transportation Field Manager (Current Employee) –  Hackensack, NJJune 7, 2018
Terrible, unorganized company only concerned with making money and not retaining customers. Long work hours, terrible high level management, and terrible planning.
Pros
None
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1.0
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Horrible place to work
Shuttle truck Driver (Former Employee) –  Long Island-Queens, NYJune 7, 2018
I was a shuttle driver for fresh direct in Long Island City and I can say it was the worst experience ever. The warehouse there at review is horrible they are very racist if you are not Spanish they really treat you bad. They management follow you to the bathroom watch your every move if your not Spanish. HR Is in on It too they all stick together.
Pros
The pay as a truck driver is ok
Cons
Racist
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5.0
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Great job
Mobile transportation dispatcher (Current Employee) –  Bronx, NYMay 22, 2018
Here is a list of my daily job duties.
Dispatch drivers and complete special deliveries and risk pick ups.
Enter start times and assign daily duties to drivers.
Control and train drivers on safe driving practices.
Dispatch drivers to selected regions and areas.
Monitor late route and provide assistance.
Interview new hires.
Provide hourly updates on on time percentage.
Make schedules and provide coverage in the event of call outs.
Maintain an 98% on time percentage.
Discipline/coach drivers on poor work performance.
Pros
Employee discounts
Cons
Pay rates
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2.0
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Company has really struggled recently
Account Manager (Former Employee) –  New York, NYApril 27, 2018
This was a company with a Startup mentality but a fortune 5000 companies market share of its industry. Outgrew itself and having many issues since Amazon merger with Whole Foods.
Pros
Some employees there work hard and the food culture is great
Cons
Poorly managed, struggling to grow efficiently, awards the squeaky wheels and not those who work hardest
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3.0
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Growth, stressful and interesting environment to work in
Operations Center Specialist (Former Employee) –  Bronx, NYApril 16, 2018
A company that is ok with it's values and tries to progress where it can. It's downfall is merely it's managers not listening to employee feedback and taking actions. Taking shortcuts to issues. I've witness it's growth over 5 years I've been with them. They are currently relocating to a new modern building that will be all in one for them. Here, it's with hope management will improve and the new process will foster the company growth, ease and people. So what is it like working here?

Well, it's, good, bad. At times things can be stressful, management can be weird and not always wanting to improve. This cycles repeats. The company always have some sort of issue with their system, but then next day its ok. Repeat. Pay is OK, but not great, but OK. Benefits are good enough. HR team is wonderful, IT team is OK, and other departments are OK. Culture? Not much here. Career advancement? Only if you fight or you have a good manager that will promote you. It's easy to grow here, but you have to be on the look out and make your own moves.
Pros
Benefits, discounts on orders, nice people, new building
Cons
Breaks, management, frequent issues, communication
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4.0
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A lot of work for little hours hence unreasonable weekly payment.
Delivery Representative - Runner/ Helper (Current Employee) –  Long Island City, NYApril 5, 2018
I feel as if workers should be treated with more respect and listened to when having a knowledgeable input on work topics. Workers shouldn't be working diligently and are not reward for their work ethics.
Pros
Breaks between delivery
Cons
Pay Rate Hours fluctuate, same as off days
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3.0
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MFG supply chain
MFG Supply Chain (Current Employee) –  New York, NYMarch 17, 2018
FD has the entire market share of the most dense city in the world.
Unfortunately, the company is run by chefs and not business people and continues to doom themselves.
They do not learn from mistakes or look forward to possible issues in the future.
No one in company works collaboratively towards any goal.
Pros
Food
Cons
Everything else.
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4.0
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Productive and Quick-Paced
Team Leader (Former Employee) –  Long Island City, NYMarch 9, 2018
Very productive and quick-paced environment with heavy teamwork. A company that is always evolving and gives opportunities. Management is decent and nice workplace culture.
Pros
Hours given
Cons
N/a
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4.0
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This was an amazing place to work at. I wish I didn't have to leave.
LEGAL TEMP (Former Employee) –  Long Island City, NYFebruary 27, 2018
I loved working here. The schedule was flexible and my direct manager was amazing to work for. The pay was also great. The company does an amazing job at showing the staff appreciation.
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4.0
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Great Job!
Warehouse Selector (Current Employee) –  New York, NYFebruary 13, 2018
Its a great place to start a career if you want. They promote from within A lot. A typical day for me consist of going around the wear house and selecting items off a list for package to be sent for delivery. I learned the importants of effeicency while dealing with orders on a large scale.The hardest part would probably the long hours.
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4.0
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The Internship Program is Good
Supply Chain Management Intern (Former Employee) –  New York, NYJanuary 31, 2018
The Internship program is project based so you put the hours necessary to finish the task, and meet with your supervisor weekly for updates. The major issue is that the internship program does not necessarily guarantee a job offer.
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1.0
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The absolute worst company ever. Ruuuuunnnnn
Contract Employee (Current Employee) –  Long Island City, NYJanuary 27, 2018
Do not even think of applying at this place. The absolute worst company to work for. Do not stop and collect, just bypass and go. Daily stressful environment and HORRIBLE MANAGEMENT. They hire and let go employees as if it's a joke. You know your work, however, management change daily processes which make it even harder and of course encounters numerous delays for other departments. Management makes too much for salary, but yet employees are paid horribly. They also go to the employee store many times a day, while those that actually work barely get to leave their chairs or even eat. I am looking to leave as soon as possible. Also, management and the company do not care that you have a life. Just bypass this company!
Pros
Nothing
Cons
Just about everything
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3.0
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past exoerience
Supply Chain Mgmt (Current Employee) –  New York, NYNovember 22, 2017
Not much to say, the choices i've selected says enough, if i had to rate this again, i would have picked the exam same answers without hesitation. I'm fine with my answers
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1.0
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Management Needs Great Improvement
Driver (Former Employee) –  Philadelphia, PAOctober 31, 2017
Fresh Direct in Philadelphia is very disorganized and seemingly prejudiced. There are too many different directives from various people in management. They lie to your face. They tell you to come in for work, and more than 3 times did they send me home, after I reported to work.
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2.0
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Top management does not care of line and middle level employees
Management (Former Employee) –  Long Island City, NYOctober 13, 2017
Will do survey of people's opinions and when they come back negative they tell people leave if you are not happy instead of looking at root causes of issues and unhappiness in workplace. Politics and favorites played.
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3.0
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Good
Master Data Analyst (Current Employee) –  New York, NYOctober 10, 2017
A good place to work and challenging work environment. Co-workers are really helpful. Management is very supportive and lets you grow. Growing company and plenty of opportunities.
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5.0
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Fun work place
Runner (Former Employee) –  Long Island, NYSeptember 19, 2017
Working at freshdirect was great had no complaints an actually trying to go back and you can advance in the company within 6 months great benefits lot of overtime
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3.0
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Great start for persons lacking work experience
Team Leader (Current Employee) –  Long Island City, NYAugust 21, 2017
Fresh Direct is great for unskilled people looking for work. There is room to grow for individuals with the right attitude towards work and overtime is generally available most of the year.
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5.0
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Café gratis
Packer (Former Employee) –  NYJuly 14, 2017
Muy buena compañía , el horario permite realizar otras actividades
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4.0
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Tightly organized and stable work place
Inbound & Outbound Operations Lead/Supervisor (Former Employee) –  Queens, NYJuly 5, 2017
Probably the most organized work environment ive ever worked in. Strong training for leads and supervisors. great opportunities for growth. great boses!
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