Server/Shift Supervisor (Former Employee) – Oneonta, NY – January 15, 2018
This type of working environment is fine for a student. Friendlys asks more of their servers than any other restaurant. There does not seem to be any consequences for not completing your job unless it is for not selling enough of the coupons for charities that are not in our area.
Great place to learn and advance on to other companies
Associate Manager (Current Employee) – Watertown, MA – January 10, 2018
This location is a great place to work if you like highs and lows in business. Crew is amazing to work with. Hardest part of working here for me is the drive. If you leave close to this location, I'd suggest working here even part time. Its an exciting place to work and even the regular customers who come in are very friendlys all the time
General Manager (Former Employee) – Franklin, MA – January 10, 2018
I was a General Manager. I was paid well and treated well. I worked from 2001 till 2007 when I needed to move. I would go back to work for them again if they were located where I reside. I would recommend anyone looking to learn good industry work here.
Waitress - Part Time (Former Employee) – Luzerne County, PA – January 5, 2018
During my time I loved the coworkers I worked with. However, management was awful. Would let servers be stuck during rushes, would go out on cigarette breaks often, did not care of the happiness of their employees, lied about raises/awards.
General Training Manager (Former Employee) – Various locations – January 4, 2018
I really don't have a good review for this company. I was relocated several times with the chance that I would quit, I was one of the highest paid gms so when they went to file bankrupty they fired me.
SERVER (Former Employee) – Township of Deptford, NJ – January 2, 2018
I worked at this location for about a year. I was hired on the spot and it was my first serving job. I learned the ins and outs of the job pretty quickly. My general manager was very quick and on her feet. She was cool but sometimes there was lack of communication with her. I typically worked in the morning, where sometimes it was busy and sometimes it was not. The hourly rate sucked so that meant that I barely got a check. The tips were nice depending on the day and how busy it got. The cooks were cool sometimes but they'd get mad if a server made a mistake. If they made a mistake, they'd get mad at us. So weird. Overall, I liked it but they do need to work on getting everyone on the same page.
Tips, discounted food
Sometimes lack of communication, carelessness from some employees, gossiping
General Manager (Current Employee) – Middletown, NY – January 2, 2018
District Manager was a a joke. The pay was way low and labor did not lend tward managers being out of position. Your shift evolved around staffing shortages and labor constraints that put the stores service in jeopardy
Server/Hostess/Cashier/Busser (Former Employee) – Bloomfield, NJ – December 29, 2017
Poor management and work flexibility. Rude co-workers but some are friendly. Very competitive and fast-paced. Nice environment. Making the sundaes and serving it is the most fun thing to do. Some of the customers can be really cheap.
Server (Former Employee) – Dunmore, PA – December 28, 2017
Management was wonderful but work environment was awful and stressful. You want tables you need to seat yourself otherwise you don't get seated. Sanitation is a joke. Sanitizer buckets sit all day without being changed, leaving dirty water being used to clean tables. Servers also use it to wipe silverware before giving to guests.