Cook (Former Employee) – Norwich, CT – June 25, 2019
The friendlys in norwichtown sucks to work at their understaffed. New staff are poorly trained and management is poorly run. When bring up issues with management nothing was ever don about said issues.
Waitress (Current Employee) – Chester, VA – June 16, 2019
Understaffed, at times I was overworked. Very strict dress code and appearance guidelines i.e no piercings, no tattoos, no hair color. Nice staff, and management. Did work with my schedule, and always willing to help.
Manager (Former Employee) – South Hadley, MA – June 14, 2019
With all the changes over the last 8 years friendlys went from being a fun place to work to a stressful place to work. Corporate has no organization and doesn’t properly train the management which causes the staff to also not be trained correctly leading to a very stressful non productive work environment. People get promoted all the time without proper knowledge for the position and then upper management doesn’t help at all. You get in trouble for not knowing things you were never trained on. Some locations are better to work in than others it really depends on the management.
Manager (Former Employee) – Blasdell, NY – June 13, 2019
everyday at friendlys was an experience. Some days there was a lot of business and other days there wasn't. we did a lot of the prep work for the cooks to make there job eaiser. when running a shift u ran all over from the ice cream to taking orders to delievering food.
Server/Hostess (Former Employee) – Dover, NH – June 9, 2019
I only worked there for a few months because the management and other employees were making life a living heck. The actual work wasn't super difficult but we often didn't have a ice cream scooper or dishwasher person, so the servers did it all themselves. Also no hosts or bussers, also done by the servers. The back of the grill was covered in a half-inch layer of grease.
Opening/Closing Server (Former Employee) – Amherst, NY – June 5, 2019
It was nice to go to work and enjoy being there. This was that job! The managers kept the place running smoothly. The cooks and ice cream fountains collaborated well with the servers. Great place to work. Too bad they shut down.
Waitress/Hostess (Former Employee) – Northfield, NJ – June 2, 2019
Dishwasher had broken at one point was not getting fixed ran dishes through in cold water and no soap. Had not hostess due to owner not wanting to pay for more employees. Had no bus boy due to owner. Majority of the time would make my own ice cream because owner did not want to pay for more employees. At one point a manager asked me to cook my own food for table even though i had never had any kitchen knowledge or experience.